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Authors = Arnold C. Bacigalupo

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19 pages, 472 KiB  
Article
Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations
by James D. Hess and Arnold C. Bacigalupo
Adm. Sci. 2013, 3(4), 202-220; https://doi.org/10.3390/admsci3040202 - 4 Nov 2013
Cited by 22 | Viewed by 24545
Abstract
Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader’s ability to assess the impact and consequences of decisions, while simultaneously [...] Read more.
Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader’s ability to assess the impact and consequences of decisions, while simultaneously improving the quality and effectiveness of the decision-making process. The purpose of this paper is to identify how emotional intelligence skills can be applied to enhance the leadership decision-making processes within the non-profit organization. Goleman’s (2001) and Boyatzis’ et al. (2000) four essential elements of emotional intelligence and their associated 20 behavioral competencies are utilized to develop a methodology for the practical application of emotional intelligence skills to leadership decision-making within the non-profit organization. A checklist of questions and observations is provided to assist non-profit leaders in the improvement of emotional intelligence awareness, as well as the application of emotional intelligence skills to decisions and decision-making processes. Full article
(This article belongs to the Special Issue Leadership in Non-Profit Organizations)
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