Special Issue "E-Government: Design, Evaluation and Practice"


A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: closed (30 November 2011)

Special Issue Editors

Guest Editor
Dr. Xiaoni Zhang
Department of Business Informatics, Applied Science and Technology Building 216 College of Informatics, Northern Kentucky University Nunn Dr., Highland Heights, KY 41099, USA
Website: http://access.nku.edu/zhangx/
Fax: +1 859-572-5398
Interests: e-government; service quality; business intelligence; technology adoption; usability; IS success models; security
Guest Editor
Prof. Dr. Victor R. Prybutok
Department of Information Technology and Decision Science, University of North Texas, Denton, TX 76203, USA
Website: http://www.cob.unt.edu/itds/faculty/prybutok/prybutok.htm
Interests: e-government; service quality; IS success models; quality control; knowledge management

Special Issue Information

Dear Colleagues,

With the advancement of technology all levels of government in developed countries have implemented e-government initiatives. More recently many developing countries have experimented with and implemented e-government functions with varying degrees of success. Pressured for transparency, accountability, effectiveness and efficiency, governments must find new ways to respond to the challenge of improving communication with citizens and improving overall organizational performance. E-government offers one approach to improved information sharing, service delivery, and interactions with citizens and businesses.

E-government research has already addressed issues of usability, accessibility, e-democracy, policies, public attitude, service delivery, data management, etc. While published research has shared lessons learned and successes in e-government
implementation, it is now time to summarize and reflect on what we have learned and explore new e-government research opportunities. In this special issue we welcome papers that utilize a variety of research methodologies, including both quantitative and qualitative approaches. This special issue seeks scholarly papers related to but not limited to the following topics:

  • government-to-citizens
  • government-to-business
  • government-to-government

Dr. Xiaoni Zhang
Prof. Dr. Victor R. Prybutok
Guest Editors


  • innovations of e-government
  • design of e-government
  • evaluations of e-government
  • privacy and security
  • e-government architecture
  • comparative studies
  • successes and failures
  • service delivery
  • e-democracy
  • e-governance
  • citizens’ satisfaction

Published Papers (2 papers)

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Displaying article 1-2
p. 148-161
Adm. Sci. 2012, 2(2), 148-161; doi:10.3390/admsci2020148
Received: 1 December 2011 / Revised: 18 March 2012 / Accepted: 19 March 2012 / Published: 10 April 2012
Show/Hide Abstract | Cited by 12 | PDF Full-text (222 KB) | HTML Full-text | XML Full-text
(This article belongs to the Special Issue E-Government: Design, Evaluation and Practice)
p. 63-81
by , ,  and
Adm. Sci. 2012, 2(1), 63-81; doi:10.3390/admsci2010063
Received: 30 November 2011 / Revised: 18 January 2012 / Accepted: 27 January 2012 / Published: 3 February 2012
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Last update: 20 February 2014

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