Special Issue "E-Government: Design, Evaluation and Practice"

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A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: closed (30 November 2011)

Special Issue Editors

Guest Editor
Dr. Xiaoni Zhang (Website)

Department of Business Informatics, Applied Science and Technology Building 216 College of Informatics, Northern Kentucky University Nunn Dr., Highland Heights, KY 41099, USA
Fax: +1 859-572-5398
Interests: e-government; service quality; business intelligence; technology adoption; usability; IS success models; security
Guest Editor
Prof. Dr. Victor R. Prybutok (Website)

Department of Information Technology and Decision Science, University of North Texas, Denton, TX 76203, USA
Interests: e-government; service quality; IS success models; quality control; knowledge management

Special Issue Information

Dear Colleagues,

With the advancement of technology all levels of government in developed countries have implemented e-government initiatives. More recently many developing countries have experimented with and implemented e-government functions with varying degrees of success. Pressured for transparency, accountability, effectiveness and efficiency, governments must find new ways to respond to the challenge of improving communication with citizens and improving overall organizational performance. E-government offers one approach to improved information sharing, service delivery, and interactions with citizens and businesses.

E-government research has already addressed issues of usability, accessibility, e-democracy, policies, public attitude, service delivery, data management, etc. While published research has shared lessons learned and successes in e-government
implementation, it is now time to summarize and reflect on what we have learned and explore new e-government research opportunities. In this special issue we welcome papers that utilize a variety of research methodologies, including both quantitative and qualitative approaches. This special issue seeks scholarly papers related to but not limited to the following topics:

  • government-to-citizens
  • government-to-business
  • government-to-government

Dr. Xiaoni Zhang
Prof. Dr. Victor R. Prybutok
Guest Editors

Keywords

  • innovations of e-government
  • design of e-government
  • evaluations of e-government
  • privacy and security
  • e-government architecture
  • comparative studies
  • successes and failures
  • service delivery
  • e-democracy
  • e-governance
  • citizens’ satisfaction

Published Papers (2 papers)

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Research

Open AccessArticle A Review of Social Media Use in E-Government
Adm. Sci. 2012, 2(2), 148-161; doi:10.3390/admsci2020148
Received: 1 December 2011 / Revised: 18 March 2012 / Accepted: 19 March 2012 / Published: 10 April 2012
Cited by 22 | PDF Full-text (222 KB) | HTML Full-text | XML Full-text
Abstract
In the past few years, e-government has been a topic of much interest among those excited about the advent of Web 2.0 technologies. This paper reviews the recent literature concerning Web 2.0, social media, social networking, and how it has been used [...] Read more.
In the past few years, e-government has been a topic of much interest among those excited about the advent of Web 2.0 technologies. This paper reviews the recent literature concerning Web 2.0, social media, social networking, and how it has been used in the public sector. Key observations include literature themes such as the evolution of social media case studies in the literature, the progress of social media policies and strategies over time, and social media use in disaster management as an important role for government. Other observations include the lack of a tangible goal for e-government, and the idea that significant change is still needed in government culture, philosophy of control, and resource management before broad sustainable success can be achieved in the use of social media. Full article
(This article belongs to the Special Issue E-Government: Design, Evaluation and Practice)
Open AccessArticle Leadership and Knowledge Management in an E-Government Environment
Adm. Sci. 2012, 2(1), 63-81; doi:10.3390/admsci2010063
Received: 30 November 2011 / Revised: 18 January 2012 / Accepted: 27 January 2012 / Published: 3 February 2012
Cited by 1 | PDF Full-text (268 KB) | HTML Full-text | XML Full-text
Abstract
The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an [...] Read more.
The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context. Specifically, we survey 1,100 employees of a medium-sized city government in the United States to investigate the relationship between leadership triad components, leadership strategic planning, and customer/market focus, with knowledge management. Our results show that these components are significantly related to knowledge management and are important in the delivery of e-government applications to the citizenry. Full article
(This article belongs to the Special Issue E-Government: Design, Evaluation and Practice)

Journal Contact

MDPI AG
Administrative Sciences Editorial Office
St. Alban-Anlage 66, 4052 Basel, Switzerland
admsci@mdpi.com
Tel. +41 61 683 77 34
Fax: +41 61 302 89 18
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Contact Details Submit to Administrative Sciences
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