Next Article in Journal
Association between Cesarean Section and Weight Status in Chinese Children and Adolescents: A National Survey
Next Article in Special Issue
Workaholism as a Mediator between Work-Related Stressors and Health Outcomes
Previous Article in Journal
School Collective Efficacy and Bullying Behaviour: A Multilevel Study
Previous Article in Special Issue
Work Stress and Altered Biomarkers: A Synthesis of Findings Based on the Effort–Reward Imbalance Model
Article Menu
Issue 12 (December) cover image

Export Article

Open AccessArticle
Int. J. Environ. Res. Public Health 2017, 14(12), 1608; doi:10.3390/ijerph14121608

Is Job Control a Double-Edged Sword? A Cross-Lagged Panel Study on the Interplay of Quantitative Workload, Emotional Dissonance, and Job Control on Emotional Exhaustion

1
Leibniz Research Centre for Working Environment and Human Factors at the Technical University Dortmund, 44139 Dortmund, Germany
2
Work and Organizational Psychology Department, Aston University, Birmingham B4 7ET, UK
Anne-Kathrin Konze and Wladislaw Rivkin share first authorship as they contributed equally to this work.
*
Author to whom correspondence should be addressed.
Received: 13 November 2017 / Revised: 8 December 2017 / Accepted: 16 December 2017 / Published: 20 December 2017
(This article belongs to the Special Issue Work Stress and the Development of Chronic Diseases)
View Full-Text   |   Download PDF [1179 KB, uploaded 20 December 2017]   |  

Abstract

Previous meta-analytic findings have provided ambiguous evidence on job control as a buffering moderator of the adverse impact of job demands on psychological well-being. To disentangle these mixed findings, we examine the moderating effect of job control on the adverse effects of quantitative workload and emotional dissonance as distinct work-related demands on emotional exhaustion over time. Drawing on the job demands-control model, the limited strength model of self-control, and the matching principle we propose that job control can facilitate coping with work-related demands but at the same time may also require employees’ self-control. Consequently, we argue that job control buffers the adverse effects of quantitative workload while it reinforces the adverse effects of emotional dissonance, which also necessitates self-control. We examine the proposed relations among employees from an energy supplying company (N = 139) in a cross-lagged panel study with a six-month time lag. Our results demonstrate a mix of causal and reciprocal effects of job characteristics on emotional exhaustion over time. Furthermore, as suggested, our data provides evidence for contrasting moderating effects of job control. That is, job control buffers the adverse effects of quantitative workload while it reinforces the adverse effects of emotional dissonance on emotional exhaustion. View Full-Text
Keywords: cross-lagged panel; emotional dissonance; emotional exhaustion; job control; job demands-control model; quantitative workload cross-lagged panel; emotional dissonance; emotional exhaustion; job control; job demands-control model; quantitative workload
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

Share & Cite This Article

MDPI and ACS Style

Konze, A.-K.; Rivkin, W.; Schmidt, K.-H. Is Job Control a Double-Edged Sword? A Cross-Lagged Panel Study on the Interplay of Quantitative Workload, Emotional Dissonance, and Job Control on Emotional Exhaustion. Int. J. Environ. Res. Public Health 2017, 14, 1608.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Int. J. Environ. Res. Public Health EISSN 1660-4601 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top