Support and Contact

We are here to help

You can access answers to a variety of frequently asked questions (FAQs) on this page. If you need further assistance with your MDPI Books product or platform, please don't hesitate to contact the MDPI Books Support Team.

How long does the printing and shipping take?

Generally, we use Premium shipping with an estimated delivery time of 7–12 business days. Please note that shipping time does not include the time for placing and processing the order and printing. For this, an additional turnaround time of 10 working days should be expected. 

Please do not hesitate to reach out to us in case there are any issues with your order or you would like to know the current order status. For any queries regarding your ordered book, please contact bookorder@mdpi.com. 

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