Support and Contact
You can access answers to a variety of frequently asked questions (FAQs) on this page. If you need further assistance with your MDPI Books product or platform, please don't hesitate to contact the MDPI Books Support Team.
I have a discount voucher and I want to apply it to my chapter/book. How do I proceed?
Discount vouchers will be shown under the Submissions Menu in the Discount Vouchers list in your SuSy account. If you have any vouchers and would like to use them for your book/chapter submission, please contact your acquisition editor or assistant editor directly to incorporate these vouchers. Note that vouchers cannot be used after an invoice has been issued. In case of rejection, the voucher can be reapplied in your next submission. If you are not sure how to apply the voucher, please contact the assigned editor.
If you have any issues or questions, please contact our support team for assistance.