Models of Automation Surprise: Results of a Field Survey in Aviation
AbstractAutomation surprises in aviation continue to be a significant safety concern and the community’s search for effective strategies to mitigate them are ongoing. The literature has offered two fundamentally divergent directions, based on different ideas about the nature of cognition and collaboration with automation. In this paper, we report the results of a field study that empirically compared and contrasted two models of automation surprises: a normative individual-cognition model and a sensemaking model based on distributed cognition. Our data prove a good fit for the sense-making model. This finding is relevant for aviation safety, since our understanding of the cognitive processes that govern human interaction with automation drive what we need to do to reduce the frequency of automation-induced events. View Full-Text
Scifeed alert for new publicationsNever miss any articles matching your research from any publisher
- Get alerts for new papers matching your research
- Find out the new papers from selected authors
- Updated daily for 49'000+ journals and 6000+ publishers
- Define your Scifeed now
De Boer, R.; Dekker, S. Models of Automation Surprise: Results of a Field Survey in Aviation. Safety 2017, 3, 20.
De Boer R, Dekker S. Models of Automation Surprise: Results of a Field Survey in Aviation. Safety. 2017; 3(3):20.Chicago/Turabian Style
De Boer, Robert; Dekker, Sidney. 2017. "Models of Automation Surprise: Results of a Field Survey in Aviation." Safety 3, no. 3: 20.