Next Article in Journal
Maternal and Child Health of Internally Displaced Persons in Ukraine: A Qualitative Study
Previous Article in Journal
A Case Study of Upper-Room UVGI in Densely-Occupied Elementary Classrooms by Real-Time Fluorescent Bioaerosol Measurements
Previous Article in Special Issue
Sustainable Lifestyle Change—Participatory Design of Support Together with Persons with Obesity in the Third Age
Article Menu
Issue 1 (January) cover image

Export Article

Open AccessArticle
Int. J. Environ. Res. Public Health 2017, 14(1), 53; doi:10.3390/ijerph14010053

Transparency of Mandatory Information Disclosure and Concerns of Health Services Providers and Consumers

1
Department of Medical Research, Tainan Municipal Hospital, No. 670, Chung Te Road, Tainan City 701, Taiwan
2
Department of Information Technology and Communication, Shih Chien University Kaohsiung Campus, No. 200 University Road, Neimen, Kaohsiung 84550, Taiwan
3
Department of Business Administration, Institute of International Business, National Cheng Kung University, No. 1, University Road, Tainan City 701, Taiwan
4
Department of Superintendent’s Office, Tainan Municipal Hospital, No. 670, Chung Te Road, Tainan City 701, Taiwan
*
Author to whom correspondence should be addressed.
Academic Editor: Peter Bath
Received: 3 July 2016 / Revised: 23 December 2016 / Accepted: 3 January 2017 / Published: 9 January 2017
(This article belongs to the Special Issue Health Informatics and Public Health)
View Full-Text   |   Download PDF [306 KB, uploaded 9 January 2017]

Abstract

Background: This study analyzed differences between transparency of information disclosure and related demands from the health service consumer’s perspective. It also compared how health service providers and consumers are associated by different levels of mandatory information disclosure. Methods: We obtained our research data using a questionnaire survey (health services providers, n = 201; health service consumers, n = 384). Results: Health service consumers do not have major concerns regarding mandatory information disclosure. However, they are concerned about complaint channels and settlement results, results of patient satisfaction surveys, and disclosure of hospital financial statements (p < 0.001). We identified significant differences in health service providers’ and consumers’ awareness regarding the transparency of information disclosure (p < 0.001). Conclusions: It may not be possible for outsiders to properly interpret the information provided by hospitals. Thus, when a hospital discloses information, it is necessary for the government to consider the information’s applicability. Toward improving medical expertise and information asymmetry, the government has to reduce the burden among health service consumers in dealing with this information, and it has to use the information effectively. View Full-Text
Keywords: mandatory information disclosure; healthcare quality disclosure; financial statement disclosure mandatory information disclosure; healthcare quality disclosure; financial statement disclosure
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

SciFeed Share & Cite This Article

MDPI and ACS Style

Yan, Y.-H.; Kung, C.-M.; Fang, S.-C.; Chen, Y. Transparency of Mandatory Information Disclosure and Concerns of Health Services Providers and Consumers. Int. J. Environ. Res. Public Health 2017, 14, 53.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Int. J. Environ. Res. Public Health EISSN 1660-4601 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top