Next Article in Journal
Next Article in Special Issue
Previous Article in Journal
Previous Article in Special Issue
Int. J. Environ. Res. Public Health 2013, 10(10), 4996-5010; doi:10.3390/ijerph10104996
Article

Improving the Psychosocial Work Environment at Multi-Ethnic Workplaces: A Multi-Component Intervention Strategy in the Cleaning Industry

1
, 2
, 1
 and 1,*
Received: 15 August 2013; in revised form: 22 September 2013 / Accepted: 1 October 2013 / Published: 14 October 2013
(This article belongs to the Special Issue Occupational Health)
View Full-Text   |   Download PDF [363 KB, uploaded 19 June 2014]   |   Browse Figure
Abstract: Global labour migration has increased in recent years and immigrant workers are often recruited into low status and low paid jobs such as cleaning. Research in a Danish context shows that immigrants working in the cleaning industry often form social networks based on shared languages and backgrounds, and that conflict between different ethnic groups may occur. This paper evaluates the impact of a multi-component intervention on the psychosocial work environment at a multi-ethnic Danish workplace in the cleaning sector. The intervention included Danish lessons, vocational training courses, and activities to improve collaboration across different groups of cleaners. Interviews about the outcome of the intervention were conducted with the cleaners and their supervisor. The Copenhagen Psychosocial Questionnaire was used as a supplement to the interviews. The results suggest that the psychosocial work environment had improved after the intervention. According to the interviews with the cleaners, the intervention had led to improved communication, trust, and collaboration. These findings are supported by the questionnaire where social support from supervisor and colleagues, social community, trust, and teamwork seem to have improved together with meaning of work, rewards, and emotional demands. The design of the intervention may provide inspiration for future psychosocial work environment interventions at multi-ethnic work places.
Keywords: intervention; psychosocial work environment; multi-ethnic workplace; cleaning intervention; psychosocial work environment; multi-ethnic workplace; cleaning
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Export to BibTeX |
EndNote


MDPI and ACS Style

Smith, L.H.; Hviid, K.; Frydendall, K.B.; Flyvholm, M.-A. Improving the Psychosocial Work Environment at Multi-Ethnic Workplaces: A Multi-Component Intervention Strategy in the Cleaning Industry. Int. J. Environ. Res. Public Health 2013, 10, 4996-5010.

AMA Style

Smith LH, Hviid K, Frydendall KB, Flyvholm M-A. Improving the Psychosocial Work Environment at Multi-Ethnic Workplaces: A Multi-Component Intervention Strategy in the Cleaning Industry. International Journal of Environmental Research and Public Health. 2013; 10(10):4996-5010.

Chicago/Turabian Style

Smith, Louise H.; Hviid, Kirsten; Frydendall, Karen B.; Flyvholm, Mari-Ann. 2013. "Improving the Psychosocial Work Environment at Multi-Ethnic Workplaces: A Multi-Component Intervention Strategy in the Cleaning Industry." Int. J. Environ. Res. Public Health 10, no. 10: 4996-5010.



Int. J. Environ. Res. Public Health EISSN 1660-4601 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert