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Resources 2016, 5(1), 3; doi:10.3390/resources5010003

Consumers’ Perspective on Full-Scale Adoption of Smart Meters: A Case Study in Västerås, Sweden

School of Sustainable Development of Society and Technology, Mälardalen University, P.O. Box 883, Västerås SE-721 23, Sweden
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Academic Editor: Damien Giurco
Received: 16 October 2015 / Revised: 4 December 2015 / Accepted: 30 December 2015 / Published: 6 January 2016
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Abstract

Large-scale deployment of reliable smart electricity metering networks has been considered as the first step towards a smart, integrated and efficient grid. On the consumer’s side, however, the real impact is still uncertain and limited. This paper evaluates the consumer’s perspective in the city of Västerås, Sweden, where full implementation of smart meters has been reached. New services, such as consumption feedback and the possibility to choose dynamic electricity pricing contracts, have been available from the adoption of this infrastructure. A web-based survey evaluating customers’ perception of these new services was carried out. The survey included consumers’ personal information, preferences about the type of information and the frequency of delivery and the preference for electricity pricing contracts. The results showed that the electricity consumption information offered by distribution system operators (DSOs) today is not detailed enough for customers to react accordingly. Additionally, while variable pricing contracts are becoming more popular, the available pricing schemes do not encourage customers to increase their consumption flexibility. Therefore, more detailed information from the smart meters should be made available, including disaggregated electricity consumption per appliance that would allow consumers to have more control over their energy consumption activities. View Full-Text
Keywords: electricity users; energy efficiency; smart meter benefits; energy consumption feedback; variable price; demand response electricity users; energy efficiency; smart meter benefits; energy consumption feedback; variable price; demand response
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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MDPI and ACS Style

Vassileva, I.; Campillo, J. Consumers’ Perspective on Full-Scale Adoption of Smart Meters: A Case Study in Västerås, Sweden. Resources 2016, 5, 3.

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