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Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments
School of the Built Environment, Heriot-Watt University, Riccarton, Edinburgh EH14 4AS, UK
Edinburgh School of Architecture & Landscape Architecture, Edinburgh College of Art, University of Edinburgh, Edinburgh EH3 9DF, UK
* Author to whom correspondence should be addressed.
Received: 2 February 2012; in revised form: 24 February 2012 / Accepted: 11 April 2012 / Published: 27 April 2012
Abstract: This paper reports on recent experience of engaging with building users who have communication difficulties, as a potential part of client briefing. The users were residents of a specialist Scottish Housing Association (HA) providing social housing and care services; the residents having a wide range of complex needs, predominantly learning difficulties. Many of these residents have communication difficulties, ranging from mild to very severe. The challenge presented was to effectively engage with a representative sample of residents to ascertain how they value their living environment. The researchers’ involvement was based on prior research into how different participants engage in the architectural design process.
Keywords: housing and social care; client briefing; innovative communication tools
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Jenkins, P.; Scott, I.; Challen, A. Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments. Buildings 2012, 2, 83-106.
Jenkins P, Scott I, Challen A. Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments. Buildings. 2012; 2(2):83-106.
Jenkins, Paul; Scott, Iain; Challen, Andy. 2012. "Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments." Buildings 2, no. 2: 83-106.