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Buildings 2012, 2(2), 83-106; doi:10.3390/buildings2020083
Article

Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments

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Received: 2 February 2012 / Revised: 24 February 2012 / Accepted: 11 April 2012 / Published: 27 April 2012
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Abstract

This paper reports on recent experience of engaging with building users who have communication difficulties, as a potential part of client briefing. The users were residents of a specialist Scottish Housing Association (HA) providing social housing and care services; the residents having a wide range of complex needs, predominantly learning difficulties. Many of these residents have communication difficulties, ranging from mild to very severe. The challenge presented was to effectively engage with a representative sample of residents to ascertain how they value their living environment. The researchers’ involvement was based on prior research into how different participants engage in the architectural design process.
Keywords: housing and social care; client briefing; innovative communication tools housing and social care; client briefing; innovative communication tools
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Jenkins, P.; Scott, I.; Challen, A. Client Briefing: Eliciting Design Preferences from Building Users with Communication Impairments. Buildings 2012, 2, 83-106.

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