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Assessing the Adoption of e-Government Services by Teachers in Greece
Department of International and European Studies, University of Macedonia, Egnatia 156, Thessaloniki 54006, Greece
Department of Business Administration, Technological Education Institute of Serres, Terma Magnesias, Serres 62124, Greece
* Author to whom correspondence should be addressed.
Received: 26 March 2012; in revised form: 27 April 2012 / Accepted: 10 May 2012 / Published: 21 May 2012
Abstract: Technological developments and governments’ understanding of what citizens need usually determine the design of public online services. For successful implementation of e-Government services, governments have to place the user in the center of future developments, understand what citizens need and measure what increases citizens’ willingness to adopt e-government services. The paper uses the Technology Acceptance Model (TAM), the extended TAM, the Diffusion of Innovations (DOI) theory and the important determinants of user acceptance perceived risk and trust, in order to describe teachers’ behavioral intensions to adopt e-Government services. A model containing trust and risk, along with cognitive, social and intrinsic factors is used to study the intentions of e-Government use by Greek primary and secondary education teachers. Two hundred and thirty teachers responded to an online survey. Findings reveal that cognitive and intrinsic factors have significant effects on intentions to use e-Government websites.
Keywords: e-Government adoption; teachers; Greece; SEM; trust; risk; TAM; DOI
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Zafiropoulos, K.; Karavasilis, I.; Vrana, V. Assessing the Adoption of e-Government Services by Teachers in Greece. Future Internet 2012, 4, 528-544.
Zafiropoulos K, Karavasilis I, Vrana V. Assessing the Adoption of e-Government Services by Teachers in Greece. Future Internet. 2012; 4(2):528-544.
Zafiropoulos, Kostas; Karavasilis, Ioannis; Vrana, Vasiliki. 2012. "Assessing the Adoption of e-Government Services by Teachers in Greece." Future Internet 4, no. 2: 528-544.