Next Article in Journal
A Semantically Automated Protocol Adapter for Mapping SOAP Web Services to RESTful HTTP Format to Enable the Web Infrastructure, Enhance Web Service Interoperability and Ease Web Service Migration
Next Article in Special Issue
Young Patients’ Views on the Open Web 2.0 Childhood Diabetes Patient Portal: A Qualitative Study
Previous Article in Journal
Human Geomatics in Urban Design—Two Case Studies
Article Menu

Export Article

Open AccessArticle
Future Internet 2012, 4(2), 362-371; doi:10.3390/fi4020362

Collaboration between Professionals: The Use of Videoconferencing for Delivering E-Health

Norwegian Centre for Integrated Care and Telemedicine, University Hospital of North Norway, Box 35, N-9038 Tromsø, Norway
Received: 15 March 2012 / Revised: 29 March 2012 / Accepted: 30 March 2012 / Published: 2 April 2012
(This article belongs to the Special Issue Future e-Health)
View Full-Text   |   Download PDF [141 KB, 24 April 2012; original version 2 April 2012]

Abstract

This article explores the ways in which collaboration between professionals using videoconferencing affects the e-health delivered to patients. In Norway, general practitioners (GPs) and specialists routinely hold videoconferences. Observations of 42 VC meetings, each lasting from 5 to 40 min, were analysed in terms of the interactions. In addition, five semi-structured, face-to-face interviews were conducted, each lasting from 20 to 70 minutes. Statements were selected to illustrate the content of the interactions and how collaborative work affects the delivery of healthcare. Successful collaborative work provides practitioners with a new way of thinking: exchanging information and knowledge between levels of care in order to provide the best treatment for patients locally. The regularity makes the collaborative work a two-way achievement. GPs receive decision support and second opinions, and specialists receive information and opportunities to follow up. How the professionals manage their work (i.e., collaborating) may benefit their patients. The regular use of videoconferencing will furnish professionals with enhanced resources for the meeting of patients’ demands in the future. Regularly informing one another and exchanging knowledge, benefits the professionals by providing increased certainty with regard to their medical decisions, and it benefits the patients because they will feel satisfied with the competence of the specialists where they live.
Keywords: collaborative work; e-health; videoconference; professionals; knowledge collaborative work; e-health; videoconference; professionals; knowledge
This is an open access article distributed under the Creative Commons Attribution License (CC BY 3.0).

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

SciFeed Share & Cite This Article

MDPI and ACS Style

Nilsen, L.L. Collaboration between Professionals: The Use of Videoconferencing for Delivering E-Health. Future Internet 2012, 4, 362-371.

Show more citation formats Show less citations formats

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Future Internet EISSN 1999-5903 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top