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Int. J. Environ. Res. Public Health 2015, 12(12), 15339-15351; doi:10.3390/ijerph121214987

Assessing the Acceptability and Usability of an Internet-Based Intelligent Health Assistant Developed for Use among Turkish Migrants: Results of a Study Conducted in Bremen, Germany

1
Leibniz Institute for Prevention Research and Epidemiology—BIPS, Achterstraße 30, 28359 Bremen, Germany
2
Department of Anthropology and Cultural Research, University of Bremen, Enrique-Schmidt-Str. 7, 28359 Bremen, Germany
3
Federal Institute for Occupational Safety and Health (BAuA), Friedrich-Henkel-Weg 1-25, 44149 Dortmund, Germany
4
Distributed Artificial Intelligence Laboratory, Technical University Berlin, Ernst-Reuter-Platz 7, 10587 Berlin, Germany
*
Author to whom correspondence should be addressed.
Academic Editor: George Crooks
Received: 18 September 2015 / Revised: 24 November 2015 / Accepted: 26 November 2015 / Published: 3 December 2015
(This article belongs to the Special Issue Migrant Health)
View Full-Text   |   Download PDF [1138 KB, uploaded 3 December 2015]   |  

Abstract

The Internet offers a new chance for health professionals to reach population groups not usually reached through traditional information channels, for example, migrants. Criticism has, however, been raised that most health information on the Internet is not easy to read and lacks cultural sensitivity. We developed an Internet-based bilingual health assistant especially for Turkish migrants in Germany, tested its acceptance, and evaluated its usability in a participatory research design with families with and without Turkish migrant background. The interactive health assistant covered the following: nutrition, physical activity, overweight, diabetes, as well as pregnancy and pregnancy support. The idea of an Internet-based health assistant was generally accepted by all participants of the evaluation study, as long as it would be incorporated in existing appliances, such as smartphones. The bilingual nature of the assistant was welcomed especially by first generation migrants, but migrant participants also indicated that not all health information needed to be made available in a culture-specific way. The participants were least satisfied with the nutrition component, which they felt should include recipes and ingredients from the culture of origin, as well as specific aspects of food preparation. View Full-Text
Keywords: internet; migrant health; information; technology; prevention internet; migrant health; information; technology; prevention
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MDPI and ACS Style

Samkange-Zeeb, F.; Ernst, S.A.; Klein-Ellinghaus, F.; Brand, T.; Reeske-Behrens, A.; Plumbaum, T.; Zeeb, H. Assessing the Acceptability and Usability of an Internet-Based Intelligent Health Assistant Developed for Use among Turkish Migrants: Results of a Study Conducted in Bremen, Germany. Int. J. Environ. Res. Public Health 2015, 12, 15339-15351.

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