Support and Contact
We are here to help
You can access answers to a variety of frequently asked questions (FAQs) on this page. If you need further assistance with your MDPI Books product or platform, please don't hesitate to contact the MDPI Books Support Team.
When will I receive my complimentary copy?
The complimentary copy will be submitted to the printing partner, where it will be checked so it can be released for printing. This usually takes a minimum of 2-4 weeks. The complimentary copy will be sent automatically once approved. In addition, the turnaround time for placing and processing the order, printing, and shipping is 17–22 working days.
If you have any issues or questions, please contact our support team for assistance.