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Adm. Sci. 2017, 7(1), 4; doi:10.3390/admsci7010004

Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity

Cardiff Business School, Cardiff University, Cardiff CF10 3EU, UK
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Academic Editor: Aidan R. Vining
Received: 17 December 2016 / Revised: 30 January 2017 / Accepted: 14 February 2017 / Published: 17 February 2017
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Abstract

Strategic decision-making theories suggest that organizations that combine rational and incremental strategy implementation styles are likely to perform better than those that emphasize a single style. To assess whether these arguments apply to the public sector; we explore the strategy implementation style and perceived service effectiveness, efficiency and equity of Turkish municipal government departments. Using fuzzy cluster analysis, we identify four distinctive though inter-related styles of strategy implementation in our sample organizations: logical-incremental; mostly rational; mostly incremental; and no clear approach. A logical-incremental and mostly rational style of implementation are associated with better effectiveness, efficiency and equity; with the absence of an implementation style associated with worse performance. Theoretical and practical implications are discussed. View Full-Text
Keywords: strategy; implementation; performance; public sector; quantitative analysis; fuzzy clustering strategy; implementation; performance; public sector; quantitative analysis; fuzzy clustering
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Andrews, R.; Beynon, M.J.; Genc, E. Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity. Adm. Sci. 2017, 7, 4.

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