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Int. J. Environ. Res. Public Health 2018, 15(4), 729; https://doi.org/10.3390/ijerph15040729

Measuring Quality Gaps in TB Screening in South Africa Using Standardised Patient Analysis

1
Department of Economics, University of the Western Cape, Bellville 7535, South Africa
2
Department of Economics, Stellenbosch University, Stellenbosch 7602, South Africa
3
Department of Economics, Lund University, SE-220 07 Lund, Sweden
4
Department of Clinical Science (Malmo), Lund University, SE-202 13 Malmö, Sweden
5
Department of Economics, University of Fort Hare, Alice 5700, South Africa
*
Author to whom correspondence should be addressed.
Received: 21 February 2018 / Revised: 29 March 2018 / Accepted: 9 April 2018 / Published: 12 April 2018
(This article belongs to the Special Issue Quality of Patient-Centered Care)
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Abstract

This is the first multi-district Standardised Patient (SP) study in South Africa. It measures the quality of TB screening at primary healthcare (PHC) facilities. We hypothesise that TB screening protocols and best practices are poorly adhered to at the PHC level. The SP method allows researchers to observe how healthcare providers identify, test and advise presumptive TB patients, and whether this aligns with clinical protocols and best practice. The study was conducted at PHC facilities in two provinces and 143 interactions at 39 facilities were analysed. Only 43% of interactions resulted in SPs receiving a TB sputum test and being offered an HIV test. TB sputum tests were conducted routinely (84%) while HIV tests were offered less frequently (47%). Nurses frequently neglected to ask SPs whether their household contacts had confirmed TB (54%). Antibiotics were prescribed without taking temperatures in 8% of cases. The importance of returning to the facility to receive TB test results was only explained in 28%. The SP method has highlighted gaps in clinical practice, signalling missed opportunities. Early detection of sub-optimal TB care is instrumental in decreasing TB-related morbidity and mortality. The findings provide the rationale for further quality improvement work in TB management. View Full-Text
Keywords: quality of care; quality gaps; TB screening; standardised patients; South Africa quality of care; quality gaps; TB screening; standardised patients; South Africa
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Christian, C.S.; Gerdtham, U.-G.; Hompashe, D.; Smith, A.; Burger, R. Measuring Quality Gaps in TB Screening in South Africa Using Standardised Patient Analysis. Int. J. Environ. Res. Public Health 2018, 15, 729.

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