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Laws 2014, 3(2), 353-387; doi:10.3390/laws3020353

Designing and Implementing e-Justice Systems: Some Lessons Learned from EU and Canadian Examples

Research Institute on Judicial Systems, National Research Council of Italy, IRSIG-CNR, Via Zamboni, Bologna 26-40126, Italy
Faculty of Law, Common Law Section, University of Ottawa, Fauteux Hall, 57 Louis Pasteur Street, Ottawa, Ontario K1N 6N5, Canada
Author to whom correspondence should be addressed.
Received: 4 May 2014 / Revised: 9 June 2014 / Accepted: 10 June 2014 / Published: 24 June 2014
(This article belongs to the Special Issue Technology, Social Media and Law)
View Full-Text   |   Download PDF [523 KB, uploaded 24 June 2014]   |  


Access to justice has become an important issue in many justice systems around the world. Increasingly, technology is seen as a potential facilitator of access to justice, particularly in terms of improving justice sector efficiency. The international diffusion of information systems (IS) within the justice sector raises the important question of how to insure quality performance. The IS literature has stressed a set of general design principles for the implementation of complex information technology systems that have also been applied to these systems in the justice sector. However, an emerging e-justice literature emphasizes the significance of unique law and technology concerns that are especially relevant to implementing and evaluating information technology systems in the justice sector specifically. Moreover, there is growing recognition that both principles relating to the design of information technology systems themselves (“system design principles”), as well as to designing and managing the processes by which systems are created and implemented (“design management principles”) can be critical to positive outcomes. This paper uses six e-justice system examples to illustrate and elaborate upon the system design and design management principles in a manner intended to assist an interdisciplinary legal audience to better understand how these principles might impact upon a system’s ability to improve access to justice: three European examples (Italian Trial Online; English and Welsh Money Claim Online; the trans-border European Union e-CODEX) and three Canadian examples (Ontario’s Integrated Justice Project (IJP), Ontario’s Court Information Management System (CIMS), and British Columbia’s eCourt project). View Full-Text
Keywords: technology; courts; civil procedure; court processes; e-justice; access to justice; Europe; Canada technology; courts; civil procedure; court processes; e-justice; access to justice; Europe; Canada

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This is an open access article distributed under the Creative Commons Attribution License (CC BY 3.0).

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Lupo, G.; Bailey, J. Designing and Implementing e-Justice Systems: Some Lessons Learned from EU and Canadian Examples. Laws 2014, 3, 353-387.

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