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Sustainability 2017, 9(3), 421; doi:10.3390/su9030421

A Framework of Sustainable Service Supply Chain Management: A Literature Review and Research Agenda

College of Management and Economics, Tianjin University, Tianjin 300072, China
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Academic Editors: Guowei Hua, T.C. Edwin Cheng, Feng Chen and Shouyang Wang
Received: 8 December 2016 / Revised: 25 February 2017 / Accepted: 7 March 2017 / Published: 12 March 2017
(This article belongs to the Special Issue Low Carbon Development for Emerging Markets)
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Abstract

In recent years, the interdisciplinary research of supply chains and sustainability has received extensive, yet gradual, attention; when compared to the rapid economic growth of the service industry, however, sustainable supply chain management has not been systematically explored yet. It has not only great theoretical significance, but also positive practical significance to provide a framework for the operation of a sustainable service supply chain from a sustainable development point of view. Based on the triple bottom line (TBL), we have analyzed related sustainable supply chain management research between 2006 and 2015, reviewed papers involving two or three bottom lines as well, and then introduced some classical frameworks for manufacturing supply chain management and service supply chain management. Afterward, by analyzing the differences between the manufacturing and service industries, we propose a framework of sustainable service supply chain management (SSSCM). Based on the impacts of sustainable development TBL on service supply chain participants, we have finally made a framework for sustainable operation facing triads service supply chain and proposed a future research agenda. View Full-Text
Keywords: sustainable service supply chain; conceptual framework; literature review; research agenda; ternary relationship; triple bottom line sustainable service supply chain; conceptual framework; literature review; research agenda; ternary relationship; triple bottom line
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Liu, W.; Bai, E.; Liu, L.; Wei, W. A Framework of Sustainable Service Supply Chain Management: A Literature Review and Research Agenda. Sustainability 2017, 9, 421.

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