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Sustainability 2017, 9(12), 2297; doi:10.3390/su9122297

Performance Evaluation of Research and Business Development: A Case Study of Korean Public Organizations

Division of Cosmetic Science and Technology, Daegu Haany University, Gyeongsan, Gyeongsangbuk-do 38610, Korea
Defense Agency for Technology and Quality, Jinju, Gyeongsangnam-do 52851, Korea
Department of Industrial and Management Engineering, Inje University, Gimhae, Gyeongsangnam-do 50834, Korea
Author to whom correspondence should be addressed.
Received: 17 October 2017 / Revised: 26 November 2017 / Accepted: 8 December 2017 / Published: 11 December 2017
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This study presents data envelopment analysis (DEA)-based systematic and simultaneous performance measures for research and business development (R&BD) and internal processes. In particular, we focus on the relationship between the research and development (R&D) process and business development (BD) process in evaluating R&BD overall performance, and provide effective guidelines for relatively underperforming decision-making units to help them establish an optimal strategy to increase their performance. To that end, we develop a two-stage network DEA model based on performance measures by defining variables and transforming R&D and BD performances into a serial network structure. In addition, based on the proposed method, we present a practical application of R&BD performance measurement for Korean public organizations, specifically public research institutes and universities. View Full-Text
Keywords: research and business development; performance; network DEA research and business development; performance; network DEA

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Park, J.; Kim, J.; Sung, S.-I. Performance Evaluation of Research and Business Development: A Case Study of Korean Public Organizations. Sustainability 2017, 9, 2297.

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