Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement
Abstract
:1. Introduction
2. Hypotheses Development
2.1. JD-R Model
2.2. Social Capital and Emotional Labor
2.3. Social Capital and Job Engagement
2.4. Emotional Regulation and Job Engagement
2.5. Job Engagement and OCB
2.6. Double-Mediation Effects—Emotional Regulation and Job Engagement
3. Method
3.1. Study Participants and Procedures
3.2. Measures
3.2.1. Social Capital
3.2.2. Emotional Regulation
3.2.3. Job Engagement
3.2.4. OCB
4. Results
4.1. Data Analysis
4.2. Common Method Bias
4.3. Hypotheses Testing
5. Discussion
5.1. Implications
5.2. Limitations and Future Study Avenues
Author Contributions
Funding
Conflicts of Interest
References
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Mean | SD | 1 | 2 | 3 | 4 | 5 | |
---|---|---|---|---|---|---|---|
1. Social capital | 3.41 | 0.73 | 0.94 | ||||
2. Surface acting | 3.43 | 0.76 | −0.08 | 0.94 | |||
3. Deep acting | 3.70 | 0.57 | 0.39 ** | −0.17 ** | 0.91 | ||
4. Job engagement | 3.46 | 0.69 | 0.43 ** | −0.11 | 0.59 ** | 0.93 | |
5. Organizational citizenship behavior | 3.58 | 0.55 | 0.60 ** | −0.15 ** | 0.58 ** | 0.56 ** | 0.86 |
From → To | Indirect Effects | ||
---|---|---|---|
Estimate | CIlow | CIhigh | |
Total indirect effect | 0.16 (0.03) | 0.10 | 0.22 |
SC → DA → OCB | 0.08 (0.02) | 0.04 | 0.14 |
SC → JE → OCB | 0.04 (0.01) | 0.01 | 0.07 |
SC → DA → JE → OCB | 0.03 (0.01) | 0.01 | 0.05 |
From→To | Indirect Effects | ||
---|---|---|---|
Estimate | CIlow | CIhigh | |
Total indirect effect | 0.12 (0.02) | 0.07 | 0.18 |
SC → SA → OCB | 0.00 (0.00) | 0.00 | 0.01 |
SC → JE → OCB | 0.12 (0.02) | 0.07 | 0.17 |
SC → SA → JE → OCB | 0.00 (0.00) | 0.00 | 0.00 |
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Ko, S.-H.; Choi, Y.; Rhee, S.-Y.; Moon, T.W. Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement. Sustainability 2018, 10, 3600. https://doi.org/10.3390/su10103600
Ko S-H, Choi Y, Rhee S-Y, Moon TW. Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement. Sustainability. 2018; 10(10):3600. https://doi.org/10.3390/su10103600
Chicago/Turabian StyleKo, Sung-Hoon, Yongjun Choi, Seung-Yoon Rhee, and Tae Won Moon. 2018. "Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement" Sustainability 10, no. 10: 3600. https://doi.org/10.3390/su10103600