Like those in other advanced economies, local American governments attempt to attract and retain skilled workers in their areas. This study aims to examine the determinants and spatial patterns of relocation among new graduates with a bachelor’s degree or higher across the U.S. Census Regions, in 2013–2015, using a nationally representative sample collected by the National Science Foundation. While the Northeast and Midwest had negative net migration, the South and West had positive net migration. Compared to the South, skilled workers in all the other regions were more mobile. In general, job satisfaction determined at multiple levels influences the relocation of the highly educated in multiple ways. We found skilled workers satisfied with their job location, security, promotion opportunities, and contributions to society were less likely to relocate. Workers satisfied with their intellectual challenge and independence were more likely to relocate. Race was also an important predictor among the highly educated in deciding whether and where to relocate. Policies considering geographic perspectives are recommended to improve talent attraction and retention. Therefore, our study provides public policymakers with a need to think about how to increase pull factors attracting workers, reduce the push factors making workers relocate, and maintain factors keeping workers in their regions. Full article

Because of the fast rise of Internet commerce, a firm now has access to a plethora of new communication channels in addition to conventional ones and the problem is determining the best balance of physical and online channels. Due to the fact that their role in the value chain is to be close to green consumers, these businesses can effectively implement multichannel communication strategies. The purpose of this study is to determine how the use of integrated digital communication could change how green customers act in multichannel retail. The data from 396 respondents with multichannel retailing experience were collected to conduct an empirical investigation on social media platforms, i.e., Twitter, Facebook, and Instagram, which was then analyzed using structural equation modeling (SEM). The study’s findings emphasized the significance of planning, implementing, and regulating multichannel communication on the one hand and the impacts of recognizing the unique demands of integrated information and communication of green customers in multichannel retail on the other. The relevance of this study is that it provides insights into green consumer decision-making research and integrated digital communication to manage consumer relationships. Full article

China as a relatively large group of ethnic minorities in a country, the existence of ethnic minorities on the development of society had a great impact. At present, mass tourism in minority areas has brought many positive benefits, but also produced negative effects such as environmental pollution, local culture extinction and over-commercialization, which affected the business model of sustainable development of tourism in minority areas. Therefore, this paper aims at optimizing the environment, culture, commercialization and other issues of tourism in ethnic minority areas, and promoting the sustainable development of tourism in ethnic minority areas. Using principal component analysis and high-order confirmatory factor analysis model, this paper discusses the basic situation of tourism environment in minority areas from the perspective of tourists’ cognition. Taking the 4A-level scenic spots in three emerging areas of China as a case study, this paper provides a reference for the future tourism development of emerging areas, and considers the impact of COVID-19 epidemic. Firstly, it introduces the current tourism development in emerging areas. Then, the scale is designed by high-order factor analysis. Six first-order factors and 31 s-order factors are used to analyze the perceived quality of tourists in ethnic areas. Finally, this paper evaluates the tourism development in minority areas through the above design. In this paper, a total of 863 random tourists are investigated. It is found that the perceived quality of tourists in emerging market areas is the inclusive perception and evaluation of tourists. It involves the supply of tourism enterprises, the service of tourism staff, infrastructure and public management, the life of community residents and personal tourism experience. This paper comprehensively evaluated the tourism development of emerging areas from the above six aspects, and provided reference for the future green sustainable development of tourism in emerging areas through factor analysis. The research results provide a reference for optimizing the basic mode of tourism environment, culture and commercialization in emerging areas. Meanwhile, it also contributes to optimizing the research methods of tourism development and user perception in emerging market areas. Full article

Unlike previous studies that focused on measures and changes in debts’ information sensitivity, this paper examines how banks in China manage the information sensitivity of wealth management products (WMPs), one of the most important assets in Chinese shadow banking. Employing the interbank offered rate to proxy investors’ incentives for private information production, we find when the interbank offered rate rises for newly issued WMPs, banks shorten their maturity, provide them with more guarantees, and reduce the risk of their underlying assets. Moreover, these effects are more pronounced in small and medium-sized banks (SMBs) relative to the largest five state-owned (Big5) banks. Furthermore, we also find that banks reduce the number of WMPs issued to institutional investors when the interbank offered rate rises, and this effect exists in both Big5 banks and SMBs. Our findings suggest that banks adjust the characteristics of WMPs to maintain WMPs’ information insensitivity when investors’ incentives to produce private information increase. These results also indicate that there is less need for Big5 banks to adjust WMPs’ characteristics since individual investors consider WMPs issued by Big5 to be safer and thus to have less incentive to produce private information. However, institutional investors understand WMPs’ risks better and, therefore, all banks reduce the number of issues to them when the interbank rate rises. Full article

This paper aims to report on the development and assessment of a conceptual model for benchlearning capability, which facilitates sustainable performance improvement. Following an in-depth literature review, two main dimensions of benchlearning capability were identified. A focus group approach was used in order to establish the connection between these dimensions and the main construct (benchlearning capability). A questionnaire was designed and administered to 502 individuals from 74 organizations that used the Common Assessment Framework, and a total of 163 respondents replied. For the structural model assessment, the PLS-SEM technique was employed. Literature reveals that benchlearning encompasses both comparative evaluation and organizational learning mechanisms. Moreover, the focus group concluded that Organizational Learning Capability (OLC) and Benchmarking Capability (BMKC) are positively related to Benchlearning Capability (BLNC). The quantitative analysis showed that the factor OLC and BMKC are related positively and significantly to BLNC. This paper is the first attempt to approach the benchlearning capability construct and to validate its model. It is also a first attempt towards providing empirical evidence that could help public managers understand the BLNC concept and formulate accordingly the appropriate strategy for improving the benchlearning capability and therefore achieving sustainable performance in their organizations. Full article

Destinations with marine protected areas due to their resources can offer visitors experiential fishing tourism. The tourist can carry out the fishing activity with the community and experience its culture in this activity. The present study’s objectives are (1) to establish which are the preference dimensions for experiential fishing tourism, (2) to determine which dimensions influence the interest to book an experiential fishing tour, and (3) to identify which dimension influences the importance of the visit. The research was carried out in the Galapagos Islands, a destination declared a marine protected area and a World Heritage Site. The study was conducted online with 229 tourists who had visited the destination. For the data analysis factorial analysis, the varimax rotation method, and the Kaiser criterion were used. In the second stage, the Multiple Regression Method was implemented. The results show that preferences in experiential fishing tourism are made up of two dimensions: “Conservation and local culture” and “Quality of services.” The conservation and local culture dimension positively influence the interest in booking a fishing tour and the importance of the visit. The results will serve as management guides for managers of destinations within marine protected areas and for the community that offers experiential fishing tourism. Full article

In recent decades, experts from all around the world have been increasingly interested in illegal conduct and corruption in financial organizations. Utilizing the illegal and corruption hypothesis, we investigate the core traits and trends of this phenomenon in European financial institutions. We also examined how specific aspects are incorporated into financial firms’ anti-corruption strategies. The current study makes an effort to comprehend the afore-mentioned challenges using the tools of scientometrics and data analysis. More precisely, our empirical analysis was based on 336 European financial institutions for the years of 2018–2020, and our study also employed bibliographic data from 687 scientific documents indexed in the Scopus database in 2010–2021. The R language’s Bibliometrix tool was applied to analyze the body of the existing literature. A binary logistic regression approach was used to analyze the data. While the goal of our empirical study is to unveil the factors causing or mitigating illegal activity and corruption in the financial sector, the bibliographic analysis revealed the determinants validated in previous work. Our results highlight the need of policy makers to implement measures to limit illegal activity and reduce corruption in financial institutions to improve reputations and customers’ fidelity, which are necessary for the achievement of the sustainable development goals concerning financial institutions. Another conclusion is the emergence of a new source of corruption, which South Africa’s experience has confirmed. Our findings also support two components of the contemporary approach for reducing corruption and illicit activity, namely, the usage of new technology specialists and the incorporation of ESG factors. Full article

In 2020, the new crown pneumoniaCOVID-19 epidemic swept the world, and it still has an impact on the production and lifestyle of various countries. Guiding enterprises to implement responsible innovation can enable enterprises to shoulder social responsibilities while innovating, resist the impact of the epidemic, accelerate countries to get out of the haze of the epidemic, and promote high-quality economic development. In this paper, three typical subjects of government, enterprise, and consumer are selected to construct an evolutionary game model, and prospect theory is introduced to explore the strategic choices and influencing factors of the three parties. Through the numerical simulation of MATLAB software, the following conclusions are obtained: in the early stage of policy implementation, the enthusiasm of enterprises to implement responsible innovation is not high; with the implementation of policies and the continuation of time, the enthusiasm of enterprises gradually increases; and the supervision role of the government and consumers gradually decreases. Appropriate government incentives and disincentives will promote enterprises and consumers to participate in responsible innovation. This paper explores the game process of government, enterprises, and consumers from a dynamic perspective, explores the decision-making process of all parties under the prospect theory, reveals the implementation process of responsible innovation and the factors affecting responsible innovation, and provides a theoretical reference for the implementation of responsible innovation model. Full article

This study aims to fill a gap in the sparse literature that empirically investigates the relationships between intellectual capital (IC), technology management, and innovative performance in knowledge-intensive business services (KIBS). Semi-structured interviews with middle and senior managers from KIBS have been conducted with the purpose of exploring the various strategies, policies, and practices in managing the organisational intellectual capital and technology to enhance innovation performance. Several themes related to the development of intellectual capital in KIBS have been analysed (i.e., key dimensions of human, structural, and relational capital). The findings show that all KIBS investigated place importance on either recruiting the most qualified staff or building up their competencies and skills. Moreover, KIBS allot sizable resources for creating an organisational culture that encourages employee empowerment and knowledge sharing. Technology-forward KIBS have strategies for developing dynamic technological capabilities for knowledge management, business process flexibility and efficiency, and sustaining innovation. The unfolded investigation has both theoretical and managerial implications, pointing to the noteworthiness of sustainable and strategic approaches of intellectual capital management on purpose to support innovation. Full article

COVID-19 is the latest pandemic form and, as usual, it also opened gates for new avenues in consumer behavior research. Panic buying among consumers due to the current pandemic is the focus of this study. This study adopts a bibliometric approach to analyze the studies published in the last three years (2020–2022) (obviously, there is no research before 2020). Seventy-nine studies are included based on the Web of Science database. First, a general analysis is conducted to understand the current state of research by mapping countries, authors, publication outlets, citations, institutions, etc. It provides the association or linkage of the mentioned variables related to the mentioned studies. Second, insights and recommendations are provided based on specific keyword analysis and deep diving. The findings indicate that panic-buying behavior is a fact during COVID-19, especially in the first year, and specific factors were responsible for the same. In the second year, it ebbed substantially. This study provides recommendations for practitioners to deal with panic buying behaviors in future pandemics. Full article

The present study examines whether there is a relationship between the ethical leadership (EL), organizational justice perception (OJP), and deviant behaviors (WDB) of customs officers working at international airports in Turkey, and aims to determine whether OJP has a mediating effect on the relationship between EL and WDB. For this purpose, the study was conducted on the 487 customs officers working at 28 airports open to international flights in Turkey. In this study, which was carried out with the quantitative method, the obtained data were analyzed with structural equation modeling (SEM). The results showed that EL had a direct and significant effect on OJP. On the other hand, OJP had a negative direct, and significant effect on deviant workplace behaviors. Moreover, there was no direct and consequential effect of EL on WDB. In addition, EL indirectly affected WDB through OJP, and the OJP had a full mediation effect between these two variables. The findings were interpreted by using social exchange theory. This study develops our understanding of the organization-level antecedents of WDB and mediating role of OJP as the social mechanism of EL. In the Conclusion section of the study, some theoretical conclusions are discussed, and recommendations are offered for customs managers. Full article

Because of incomplete information on pre-sold products, consumers face uncertainty about the value of what they have purchased, which leads to a mismatch between supply and demand and a large number of returns. By developing appropriate return policies and effectively managing and handling consumer returns, retailers can not only reduce waste but also ensure better resource utilization, which is essential for sustainable development. In this paper, we analyze the full-refund and full-and-freight-refund policies of retailers and develop a game model based on binary competition for selecting the optimal return policy for the pre-sold products of two retailers. The study shows that when both retailers have low capacity, there is no pre-sale stage. However, when their combined capacity is high and exceeds the demand of non-strategic consumers, equilibrium depends on their combined capacity and the proportion of strategic consumers who choose to keep the pre-purchased product under both return policies. When the number of strategic consumers who retain pre-order products is low under the full-refund policy and both retailers have moderate capacity, equilibrium is achieved when an asymmetric return policy is followed rather than a symmetric return policy. Specifically, when the percentage of strategic consumers who keep their reserved products under the product return strategy is small and the capacity of the two retailers is moderate, the maximum benefit is achieved if one of the retailers adopts the policy of a full refund and the other adopts the policy of a full-and-freight refund. Otherwise, when one retailer adopts the policy of a full refund or a full-and-freight refund, its competitor should adopt the same strategy to gain maximum revenue. The research on retailers’ pre-sale and return strategies in this paper helps to optimize the operational strategies and operational processes of e-retailers, further improve the management and decision making of their joint pre-sale and return strategies, and help optimize retailers’ profits. Full article

The value created by enterprise digitalization is not only reflected in economic value but also has social and environmental value. Using data on A-share listed companies in Shanghai and Shenzhen from 2010 to 2020 as research samples, empirically tested the impact and mechanism of enterprise digital transformation on the environmental, social, and governance (ESG) performance. Overall, enterprise digital transformation can significantly improve the ESG performance of enterprises. Further, the mechanism testing shows that there are three main driving factors in promoting digital transformation: restraining the short-sightedness of management; improving the transparency of the internal information of enterprises; and improving the technological innovation of enterprises. The conclusion of the study enriches the strategic level of enterprise sustainable development from the perspective of “resource allocation”, and reveals the “black box” of the causal relationship between digital transformation and enterprise ESG performance. Full article

New Zealand (NZ) construction is highly fragmented, comprises primarily micro small and medium enterprises (MSMEs); 32.5% of approximately 67,000 operating businesses are ‘small’ (up to 19 employees), while 65% are sole traders. The construction supply chain (CSC) is extensive, prone to inefficiencies at segmental boundaries accentuated by project-centric delivery. Conversely, it presents significant opportunity for consolidation and improved efficiency. Vertical integration and CSC management from the supplier-end rather than the project-end enable component elements to be individually independent in terms of ownership, while integrating their management above the tactical CSC level. This leads to improved operational philosophy and employment. Quantifying impacts, however, is a challenge due to lack of tangibility. This can be effectively overcome using quantifiable parameters associated with the CSC’s transport component. The paper investigates transport operations in a narrow NZ CSC segment over a three-month period to quantify improved performance using operational data and further potential for resource optimisation using operations research-based planning. Research outcomes point towards: (i) Fleet management strategy; (ii) Integrated planning and operational delivery; (iii) Non-price attributes in tendering/contracting; (iv) Change in the delivery model of manufactured construction products; (v) Information and communication technology-based solutions; and (vi) Integration of reverse logistics. Full article

In Japan, Chinese female white-collar workers have emerged as a rapidly growing social group. Unlike traditional female migrants, high-skilled women exhibit more autonomy and strategy in their interactions with mainstream society. Traditional immigrant theories do not apply to their patterns of social adaptation. The paper draws on qualitative research with 38 Chinese female white-collar workers working in Tokyo after graduating from Japanese colleges. It illustrates their performance and strategies in adapting to Japanese society and explores how their decision-making process is shaped. The findings show that they exhibit a selective adaptation: They self-identify as “permanent sojourners”—they are eclectic, but inclined to maintain a cultural cognition ordered around their homeland culture, and they have multiple contacts across ethnic groups and reserve cultural differences in social interactions. Furthermore, this mode of adaptation results from the interaction of three factors: individual rational choice, the mutual pressure of the in-group and the out-group, and the national policies and historical issues between China and Japan. This paper argues that the migration patterns of different migrant groups should be interpreted in light of the subjectivity of migrants, taking into account their initiative, human capital, gender, and ethnicity. This study enriches the study of international female migration and adds to the practical research on social adaptation patterns among immigrants. Full article