Reaching Citizens’ Engagement by Services: Swiss Use Case
AbstractCollaboration with citizens and users plays an increasing role in the transformation of public services towards new forms of production and delivery. Thus there is a need to modernize the civil service to accelerate innovation in governments, as civil servants will also have an important role to play. Digital civic engagement platforms can provide a more attractive and accessible means for participation. We believe that neither an exclusive top-down approach nor a bottom-up approach can address the current needs. Instead a hybrid approach should be designed. This paper presents a novel approach to address the issue of current civic disengagement. This approach is illustrated through four different use cases in the Swiss context. View Full-Text
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Sokhn, M.; Evequoz, F.; Zufferey, A. Reaching Citizens’ Engagement by Services: Swiss Use Case. Information 2016, 7, 65.
Sokhn M, Evequoz F, Zufferey A. Reaching Citizens’ Engagement by Services: Swiss Use Case. Information. 2016; 7(4):65.Chicago/Turabian Style
Sokhn, Maria; Evequoz, Florian; Zufferey, Arnaud. 2016. "Reaching Citizens’ Engagement by Services: Swiss Use Case." Information 7, no. 4: 65.
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