Product-Service System and Business Modelling
A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".
Deadline for manuscript submissions: closed (31 January 2022) | Viewed by 16302
Special Issue Editor
Special Issue Information
Dear colleagues,
Reduced profit rates due to fierce competition and rapid changes in customer expectations have forced manufacturing companies to shift from the sales of physical products to the sales of functionality delivered by the integration of the product and related services. This novel concept is referred to as a product–service system (PSS). Through the provision of integrated service along with the product life-cycle, PSS can enhance long-term profit by increasing the interaction between customer and companies. PSS can also achieve an improved utilization and reduced environmental impact by accessing customer usage data, and providing customized service for each customer.
In order to successfully shift towards PSS, companies need to redesign not only their product/service offering but also its business model. Business model is defined as a logical description of how a company will generate revenue and make a profit with its product and service. Planning of business model involves planning of its revenue model, distribution channel, or customer segmentation and its partnership, etc. Even with same product/service offering, a company can select from different categories of business models based on the company’s strategic direction. This explains why certain companies are more successful with PSS, whereas others fail despite adopting a similar PSS strategy.
Despite its importance, the PSS business model has been a neglected research area. Contemporary PSS research focuses too much on individual case studies, and relatively little attention has been paid to support methodologies or frameworks that support planning, operations, and implementation of the PSS business model.
The aim of this Special Issue is to explore methodologies, applications, and frameworks that can be incorporated into the planning, implementation, and management of the PSS business model. This Special Issue invites researchers in industrial engineering, service science, operations management, technology management, service design, and other disciplines and cross-disciplinary fields. Relevant topics include but are not limited to the following areas:
- Business modeling methodology for PSS
- Archetypes of PSS business models
- PSS business ecosystem/value networks
- Decision support system/tools for PSS business model implementation
- Economic value assessment of the PSS business model
- Value assessment of the PSS business model
- PSS business models for a circular economy
- Servitization trend analysis of manufacturing
- Emerging PSS business models using AI/business analytics
- Service design for the PSS business model
- Literature reviews or trends mining on the PSS business model
- Operations management for the PSS business model
Prof. Jihwan Lee
Guest Editor
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Keywords
- Business modeling methodology for PSS
- Archetypes of PSS business models
- PSS business
- ecosystem/value networks
- Decision support system/tools for PSS business model implementation
- Economic value assessment of the PSS business model
- Value assessment of the PSS business model
- PSS business models for a circular economy
- Servitization trend analysis of manufacturing
- Emerging PSS business models using AI/business analytics
- Service design for the PSS business model
- Literature reviews or trends mining on the PSS business model
- Operations management for the PSS business model
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