Blinded coding codebook (English) — 140 Yandex texts
=====================================================
Coders marked events in the wording, not star ratings.
Each code cell is 0 or 1. Several 1s on one text are allowed.

lost = 1
  The writer became lost or could not find the way inside the hospital.
  0: a doctor, nurse or result “was lost”; size-only “the hospital is huge”.

block_floor = 1
  Wrong block or floor, or the block/floor could not be identified.
  0: a block name used only as an address.

signage_failure = 1
  Signs absent, contradictory or inadequate.
  0: “the signs were enough / nice”; decorative praise.

asked_directions = 1
  The writer had to ask because the route or signs were not enough.
  0: thanks to staff; a question unrelated to finding the way.

long_walking = 1
  Long walking inside the hospital.
  0: distance from the city to the campus; a car-park complaint alone.

mobility = 1
  Wheelchair or walking restriction tied to an indoor route.
  0: wheelchair supply; a clinical restriction with no route.

transport = 1
  Bus/minibus or out-of-town location difficulty reaching the campus.
  0: “access is easy”.

uncertain = 1
  The sentence cannot be cut as 0/1. Leave the other seven codes as 0.

Workbooks used Turkish column titles (Kayboldu, Blok/kat, Tabela, …).
This file is the English key for the deposited reliability table.
Review wording is not deposited.
