The interviews were conducted entirely in the English language. The author, along with two research assistants, analyzed the transcripts. The author analyzed the data at an abstract level using line-by-line coding and memo-taking for a broad analysis of the transcripts (
Birks et al., 2008). After the author’s analysis, two research assistants went through an iterative process of analyzing the codes created by the author and consolidating them into comprehensive themes and subthemes. To achieve the research objectives, the research assistants synthesized the codes and organized the associated data pieces to identify patterns in the data, then categorized those patterns into themes. At the end of the analysis, the research team reviewed the relevant data associated with each theme and reviewed the themes as a whole to ensure they were important, internally consistent, distinct, and interrelated. After reviewing the result, the team agreed on the themes and provided details about each one. Furthermore, the team validated the accuracy of the analytical process by employing a cutting and sorting method developed by
Ryan and Bernard (
2003) to identify themes related to immersive technology in accounting education. Using this method, the research assistants individually coded and verified the method’s reliability with an intra-class correlation coefficient of 0.79. The final themes were further validated and corroborated by incorporating comments from verbatim experts, who offered alternative perspectives on the identified themes. Finally, the themes were categorized as “perceived opportunities” and “perceived challenges” toward Digital Financial Reporting Readiness (DFRR). The data were analyzed using the open-source text mining program
Taguette. The selected participants’ conversation excerpts are presented in the results section as supporting evidence. To improve the reliability and rigor of qualitative analysis, inter-coder agreement was evaluated using an intra-class correlation coefficient (ICC) = 0.79, signifying significant concordance among coders (
Koo & Li, 2016;
Miles et al., 2014).
4.1.1. Perceived Opportunity
Most experts favored including the metaverse in the accounting curriculum, agreeing with the generally recommended prospects and potential advantages. The participants asserted that utilizing the metaverse would improve the precision, momentum, and effectiveness of accounting and auditing procedures for digital assets. Some participants directly associated these perceived advantages with enhancing the quality of accounting services for digital transactions.
“I believe this metaverse is very helpful for virtual assets because it makes gathering and reviewing data simple. This can help accountants and auditors focus on what needs to be examined and make notes and suggestions about the transactions. Thus, learning the metaverse in formal education is a need of the hour […]”
(Participant 3)
Furthermore, some participants expressed that the metaverse may facilitate more accessible, impartial, and equitable accounting and auditing processes by mitigating human bias and accountants’ preconceived notions about some people or businesses.
“ I merely hope that algorithms or programs facilitated by the metaverse could automate many accounting tasks and help to assist in institutional readiness for Digital Reporting Governance, thereby reducing computing, human error, and other forms of subjectivity […]. It will be a very welcome move to include the metaverse in university education”.
(Participant 16)
Regarding the potential benefits of metaverse-based accounting in terms of objectivity, some experts highlighted recognition ambiguity, fair value hierarchy complexity, and disclosure uncertainty under IFRS-based reporting, the fairness process, and its possible effect on decision-making processes.
“I am hesitant to make any accusations regarding individuals intentionally employing more or less rigorous processes due to personal biases or conscious decisions based on perceived importance. However, there may be a potential risk in this regard. This is where an automatic mechanism based on the metaverse could help ensure fairness, so to speak […]. Metaverse in accounting education is a very welcome step”.
(Participant 4)
“… I believe that utilizing metaverse technology in accounting can significantly improve analysts’ capacity to identify instances of financial wrongdoing. I think it is essential to be familiar with advanced technologies like the metaverse in accounting […]”.
(Participant 14)
4.1.2. Perceived Challenges
There are typically numerous challenges and risks associated with incorporating advanced technology into any curriculum. These challenges can be categorized into three categories: the significance of personal factors, roles and obligations, and decision-making. Therefore, the experts’ opinions were analyzed in accordance with these three categories. A significant number of experts believed that faith in metaverse technologies would ultimately influence decision-making and induce risk in the process. Specifically, the prevailing belief of some experts was that the metaverse would be incapable of supplanting humans in the fields of accounting and auditing, as these professions heavily rely on human connections and the ability to understand and share the feelings of others. Notwithstanding the aforementioned risks and limitations, most experts advocated for the incorporation of the metaverse into the accounting curriculum due to its numerous benefits.
“[…] One might envision a risk wherein accountants become overly dependent on the metaverse, potentially concentrating on it to the detriment of their human interaction and professional judgment under uncertainty, but it has huge other advantages […].”
(Participant 2)
Highlighting the authoritative knowledge of accounting professionals, some participants concurred that accountants and auditors should have the ultimate authority in decision-making. They also agreed that people should always have the ability to intervene in immersive technology, either to verify or rectify its output. Acquiring knowledge of metaverse platforms while pursuing an accounting degree will enable individuals to engage with metaverse systems effectively.
“To fix certain system problems, I believe accountants should still have the option to intervene. Moreover, that this, now selected from thousands, can still be individually adapted to the accounting work; that it can serve as evidence, but that personal experience and intuition should also be accounted for; and that automation accountability is in question raise concerns about the balance between technology and human judgment in financial decision-making. Technology alone will not solve the problem; therefore, technology and human behaviour in accounting must be part of the curriculum”
(Participant 15)
The discussion centered on the relationship between decision-making authority and issues of accounting inaccuracy and responsibility. While certain participants expressed optimism about the metaverse’s ability to mitigate or prevent errors, others acknowledged that both humans and technology can introduce sources of error, such as biased data sets or inaccuracies in data acquisition. However, most of them preferred learning about the metaverse in the context of accounting.
“[…] and, in either case, mistakes might occur due to disclosure complexity; thus, the metaverse system may provide advice that is ultimately inaccurate because certain parameters were entered wrongly, but the technology will evolve and minimize the above […].”
(Participant 10)
There was a consensus that, despite immersive technology (e.g., metaverse), the duty for decision-making ultimately lies with the accounting practitioner. Some participants argued that having a basic understanding of intelligent systems, such as the metaverse, could be essential to guaranteeing quality.
“One should never abdicate one’s responsibility. If something goes wrong, I still have to accept responsibility. […], there is no doubt that the accountant is accountable and the technology will support them […]”.
(Participant 13)
“In my opinion, the use of technology like the metaverse in the future will help reduce errors, despite the possibility of error in both humans and technology.” I foresee the utility of the metaverse in the future and am in favour of metaverse technology in accounting education. […].”
(Participant 1)
Several participants expressed apprehensions over the sharing of data, the potential for monitoring, the erosion of privacy, and the possibility of information falling into the hands of unauthorized individuals, such as hackers. Nevertheless, a small number of participants assigned little importance to data protection and privacy, showed indifference, or regarded them as unimportant. Some participants frequently assessed the potential hazards associated with exchanging data and the eventual utilization of such data.
Participant 9: There are individuals within our social circle who place significant importance on data protection. While we do not align with that group, our primary concern is ensuring that the data is handled in a manner that enables stakeholders to utilize it. Technology like the metaverse hopes to reduce the concern in the coming years […]”
Participant 6: […] Yes, as most of us, I share the same sentiments. Above all, I hope to see the success of new technological developments in accounting and auditing.”
One expert stated that they did not agree with the idea of “data faith” and felt that additional data may introduce new vulnerabilities in assurance procedures, which could also fail to address issues relating to enhancing accounting and auditing processes. Such reflections support the continuation of human oversight in the assurance process for the purpose of maintaining accountability, reliability, and transparency in evolving digital financial ecosystem datasets.
“We are less sure what will happen when we have more information. Moreover, the main problem right now is that people have too much faith in the metaverse, or they think that we can make everything better if we gather enough data through different computer touchpoints. I believe it is time to slow down a bit, but technology like the metaverse will gradually solve the problem […].”
(Participant 7).
Experts (Participant 7) emphasized that although blockchain-based infrastructure provides enhanced traceability and transaction verification, they expressed concern regarding overreliance on automated outputs. Additionally, from an accounting perspective, an overabundance of automation may impede professional skepticism and may be in conflict with faithful representation when algorithmic assumptions are not critically analyzed (
Pandey & Gilmour, 2024).
Although experts have also expressed their agreement that this is the right time to train budding accountants and auditors in metaverse technology, their concerns center on finding the right individuals (academics and trainers) with adequate knowledge of the new developments in this domain, particularly in India.
[…], finding human and technology resources to train learners in the metaverse is difficult in India […] (Participant 9); […] engaging with trained metaverse professionals is very challenging […] (Participant 16); […] I am not sure how easily we can find the required workforce to train the students in a metaverse-enabled accounting information system […].
(Participant 4)
Expert observations demonstrate that there is still a degree of uncertainty in how digital assets are recognized and classified under current reporting models. It takes a lot of professional judgment to figure out whether a cryptocurrency or NFT is an intangible asset, an inventory item, or a financial instrument (
Alawadhi & Alrefai, 2024;
Kim et al., 2022). This is because digital asset markets change all the time, which makes it even harder to get a fair value.
Based on the qualitative input from experts, it can be concluded that, despite differences in various aspects, most experts believe this is an excellent time to incorporate the metaverse in accounting education. Collectively, the opinion of experts illustrates that adapting to technology alone will not assure the reliability of financial reporting. Instead, the ongoing transparency in digital assets relies upon the preparedness of financial reporting professionals, particularly students, to understand, interpret, recognize, and demonstrate professional skepticism regarding valuation uncertainties, all core components of DFRR. The following section focuses on students’ attitudes and perceptions regarding the introduction of immersive accounting environments.