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CancersCancers
  • Review
  • Open Access

28 March 2025

Barriers and Nursing Strategies in Oncology Care for LGBTQIA+ People: A Scoping Review

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1
Department of Life, Health and Environmental Sciences, University of L’Aquila, 67100 L’Aquila, Italy
2
Complex Operational Unit, Adriatic District Area, AUSL 04 Teramo, Italy
3
Allergy and Clinical Immunology Unit, Center for the Diagnosis and Treatment of Osteoporosis, AUSL 04 Teramo, Italy
4
Technical Group for the Coordination of Gender Medicine, Regione Abruzzo, Italy
This article belongs to the Special Issue Impact of Social Determinants on Cancer Care

Simple Summary

LGBTQIA+ individuals with cancer face unique challenges in healthcare settings, particularly in their interactions with nurses. Barriers such as implicit biases, discrimination, and inadequate communication skills can negatively impact the quality of care, treatment adherence, and access to healthcare. Despite the growing recognition of nurses’ role in reducing health disparities, there is still a lack of systematic knowledge regarding effective nursing strategies to support LGBTQIA+ patients in oncology. This scoping review aims to identify and categorize the main barriers affecting the nurse–patient relationship and explore evidence-based nursing interventions that improve care quality and equity. By mapping existing strategies and gaps, this study provides valuable insights for improving nursing education, developing inclusive clinical guidelines, and fostering a more equitable healthcare environment for LGBTQIA+ cancer patients.

Abstract

LGBTQIA+ individuals with cancer face significant challenges in their interactions with nurses, which can negatively affect the quality of care, treatment adherence, and access to healthcare. Barriers such as implicit biases, discrimination, and inadequate communication skills contribute to these disparities, alongside a lack of nursing education on gender and sexual diversity. Despite the recognized role of nurses in reducing health inequalities, knowledge about effective strategies to overcome these barriers remains fragmented. This scoping review aims to identify and categorize the main barriers affecting the nurse–patient relationship in oncology and to explore evidence-based nursing interventions that promote equitable and inclusive care. A systematic literature search was conducted between January and February 2025 in PUBMED, SCOPUS, and Web of Science, including studies published in the last 10 years. Study management was performed using Zotero (version 6.0.30), and quality assessment was conducted with the JBI Critical Appraisal Tools. Two independent reviewers screened the studies, resolving discrepancies through discussion and consensus. This review follows the PRISMA-ScR checklist and the JBI scoping review methodology. The findings will provide insights into the primary barriers, highlight effective nursing interventions, and identify gaps in education and clinical guidelines, contributing to the development of more inclusive oncology care practices.

1. Introduction

Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, and Asexual (LGBTQIA+) individuals face numerous barriers to accessing oncology care, which negatively impacts the quality of care and health outcomes [1,2]. Recent studies demonstrate that this population is at a higher risk of developing certain cancers due to biological, social, and behavioral factors, including reduced access to screening programs, diagnostic delays, and minority stress [3,4,5,6,7]. Despite increasing awareness of these disparities, there is still a lack of systematic knowledge regarding effective nursing strategies to address them. The lack of specific training among healthcare providers and the absence of dedicated guidelines further hinder the provision of culturally competent oncology care [8,9]. One of the main obstacles to care for LGBTQIA+ individuals is the inadequate cultural competence of healthcare professionals, which results in experiences of discrimination and communication difficulties [10]. Furthermore, implementing inclusive nursing strategies—such as improving communication and creating more welcoming environments—can help reduce disparities in cancer care [11]. Barriers to care manifest at multiple levels:
Structural: The lack of data collection on gender identity and sexual orientation in clinical records prevents effective personalization of care [12]. The urgency of acquiring such data has been emphasized to ensure equity in cancer treatment and prevention [13].
Interpersonal: Many LGBTQIA+ patients report experiences of inadequate treatment, with stereotypical attitudes and communication difficulties with healthcare providers [14].
Individual: Fear of discrimination and the lack of a welcoming healthcare environment reduce adherence to cancer prevention and screening programs [8]. Additionally, the exclusion of LGBTQIA+ populations from clinical trials further limits evidence-based, inclusive approaches in oncology [15].
The nursing community plays a central role in improving oncology care for LGBTQIA+ patients. However, nursing education on these topics is often inadequate, with gaps in knowledge about the clinical and psychological specifics of this population [1]. Recent studies suggest that targeted training programs can improve nurses’ cultural competence, enhancing the quality of care provided and LGBTQIA+ patients’ adherence to oncology treatments [2,10]. Targeted interventions to improve inclusive communication and create more welcoming healthcare environments have proven effective in reducing inequalities in access to oncology care [11]. Additionally, missed nursing care, which encompasses the omission of essential nursing interventions, has emerged as a critical issue that further undermines the quality of oncology care, especially in settings where a high intention to leave among nursing staff exacerbates care disparities [16]. Addressing these challenges requires renewing the nursing profession to attract new talent while promoting an increasingly inclusive and diversity-conscious workforce [17]. In light of these issues, this scoping review aims to identify the main barriers affecting the nurse–patient relationship in oncology for LGBTQIA+ individuals, explore the most effective nursing interventions, and highlight gaps in education and clinical guidelines. The findings will contribute to the development of more inclusive oncology care practices, ultimately improving the quality of care and equity for LGBTQIA+ individuals.

2. Materials and Methods

This scoping review was conducted following the PRISMA-ScR checklist [18] and the JBI scoping review methodology [19]. Additionally, the review followed the updated methodological guidance for scoping reviews proposed by Peters et al. [20], ensuring a rigorous and transparent synthesis of the available evidence [20] This scoping review was not registered in any database, as registration is not a mandatory requirement for this type of study. However, to ensure transparency and reproducibility, all methodological steps were rigorously followed, including the definition of eligibility criteria, search strategy, data extraction, and synthesis. The research questions that guided this review were as follows: What are the main barriers faced by LGBTQIA+ cancer patients? What nursing interventions can promote more inclusive and equitable care? To answer these questions, the PCC framework was applied:
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Population: LGBTQIA+ cancer patients.
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Concept: Barriers faced by LGBTQIA+ patients in oncology care and nursing interventions to improve care quality and equity.
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Context: Oncology care settings, including hospitals, outpatient clinics, and palliative care services.

2.1. Data Sources and Search Strategy

The search was conducted using the PubMed, Scopus, and Web of Science electronic databases. No additional search strategies were employed. Table 1 shows the search strings used in each database.
Table 1. Search strategies used in each database.

2.2. Data Extraction

Using JBI scoping review methodology, data were extracted from the articles included in this review using a results extraction table [21]. Data were extracted using a standardized form that included the following: author/years, main theme, geographical context, study design and methods, population and sample characteristics, key findings, and research gaps.

2.3. Study Selection

Studies were included if they met the following criteria:
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Focused on the experience of LGBTQIA+ patients in oncology care;
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Addressed barriers to care, treatment adherence, or communication with healthcare professionals;
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Discussed interventions, educational programs, or strategies implemented in oncology care to improve inclusivity;
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Published in English or Italian and included studies from the last 10 years (2010–2024).
Exclusion criteria included the following:
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Studies that did not focus on the LGBTQIA+ population or oncology care;
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Articles without full-text access or that were purely theoretical with no empirical data.

2.4. Screening Process

The study selection process was carried out in two stages to ensure that only relevant studies were included in this review. In the first stage, two independent reviewers screened the titles and abstracts of the studies identified through the search strategy to assess their eligibility based on the inclusion and exclusion criteria. In the second stage, the full texts of the selected studies were reviewed to confirm their inclusion. The study selection process is illustrated in the PRISMA 2020 flow diagram (PRISMA Statement, 2021) (Figure 1).
Figure 1. PRISMA 2020 flow diagram illustrating the study selection process. The databases searched were PubMed, Scopus, and Web of Science.

2.5. Quality Assessment and Risk of Bias

In this review, an assessment of risk of bias was not performed, as scoping reviews typically do not require an in-depth quality evaluation of the included studies. The main objective of this review was to synthesize and map the available evidence rather than critically appraise each individual study. This approach is consistent with the methodological guidelines for scoping reviews, as outlined in the JBI Manual for Evidence Synthesis and the PRISMA-ScR.

2.6. Data Synthesis

The synthesis of results followed the approach outlined in the JBI Manual for Evidence Synthesis (2020) for scoping reviews. The extracted data were organized into a descriptive synthesis without critical appraisal of methodological quality, as recommended for this type of review. The synthesis was structured in three key phases: Identification of key themes: After data extraction, two independent reviewers analyzed the content to identify barriers, nursing strategies, and broader implications for LGBTQIA+ oncology care. Grouping of results: Data were categorized into thematic groups based on recurring topics across the included studies. Narrative synthesis: The results were qualitatively described and synthesized while maintaining fidelity to the original data, providing a comprehensive overview of the available evidence. The results were classified into three main categories: barriers faced by LGBTQIA+ cancer patients in oncology care, including limited cultural competence among healthcare providers, implicit biases, and lack of inclusive policies; nursing interventions to improve inclusivity and equity in oncology care, such as targeted training programs, inclusive communication strategies, and environmental modifications to enhance patient comfort; and implications for LGBTQIA+ patients and healthcare providers in oncology settings, emphasizing the need for systemic changes in education, policy, and clinical practice. Artificial Intelligence (AI), specifically ChatGPT-4o (OpenAI, San Francisco, CA, USA), was used exclusively to support the refinement of the language and style of the manuscript. All scientific decisions and methodological steps were carried out solely by the authors.

3. Results

3.1. Overview of Included Studies

A total of 237 studies were identified in the initial stages, of which 52 met the inclusion criteria (Table 2). Most of the studies included were cross-sectional surveys, followed by literature reviews, qualitative studies, and narrative reviews. Other methodological approaches noted include mixed-method studies, systematic reviews, and expert opinion-based analyses (Figure 2).
Table 2. Characteristics of included studies (=52).
Figure 2. Distribution of study types included in this review.

3.2. Main Results

Figure 3 shows the geographical distribution of the included studies, highlighting that most were conducted in the USA.
Figure 3. Geographical distribution of included studies.
The analysis of the literature revealed six key thematic areas related to the barriers and challenges faced by LGBTQIA+ patients in oncology care and the critical role of nursing interventions in promoting more inclusive and equitable care.
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Cultural Competence and Microaggressions
Several studies indicate that inadequate cultural competence among healthcare providers is a significant barrier to effective cancer care for LGBTQIA+ patients. Oncology professionals, in particular, reported feeling unprepared to manage the specific needs of this population, which can lead to misgendering, outdated terminology use, and avoidance of discussions about sexual orientation and gender identity [22,49]. These microaggressions negatively impact patient trust and may discourage LGBTQIA+ individuals from seeking timely cancer care [26]. While microaggressions such as misgendering, outdated terminology, and avoidance of discussions about sexual orientation and gender identity negatively impact LGBTQIA+ patients’ trust in healthcare providers [26], it is important to distinguish these issues from necessary clinical decisions based on biological sex. In oncology, drug dosages, risk assessments, and treatment plans are often determined by biological factors such as hormone levels and anatomical structures rather than gender identity. This can create a potential dilemma between the patient’s perspective and the oncologist’s medical approach, highlighting the need for improved communication strategies to ensure both clinical accuracy and culturally competent care. To address these issues, some studies have highlighted the importance of structured training programs aimed at improving healthcare providers’ cultural competence. Evidence suggests that such programs enhance communication and reduce implicit biases, ultimately improving healthcare experiences for LGBTQIA+ individuals [10].
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Disparities in cancer screening
Scoping reviews have consistently shown that LGBTQIA+ individuals have lower rates of adherence to cancer screening programs due to a combination of discrimination, fear of stigma, and lack of culturally competent healthcare providers [23]. Transgender people, in particular, have been found to be disadvantaged by the lack of specific guidelines for cancer screening [24]. Furthermore, standard screening protocols do not adequately consider the needs of transgender and non-binary individuals, leading to diagnostic delays and poorer cancer prognoses [61]. These findings underscore the urgent need for tailored screening recommendations and educational initiatives to ensure equitable cancer detection and prevention.
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Barriers to access to care
Transgender patients face significant barriers, including denial of gender-affirming care, stigma, and difficulty with health insurance [24]. Additionally, this population has high rates of mental health disorders, including depression and suicide risk, which negatively impact access to cancer services [45].
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Gaps in oncologists’ knowledge
Several studies revealed a lack of knowledge among oncologists regarding LGBTQIA+ health, particularly in relation to the specific medical and psychosocial needs of transgender patients [26]. Despite recognizing the importance of LGBTQIA+ sensitivity training, many oncologists report a lack of structured programs on this topic [1]. However, research indicates that participation in targeted training programs significantly improves cultural competence, communication skills, and overall care quality for LGBTQIA+ cancer patients [10]. These findings reinforce the need to integrate LGBTQIA+-inclusive curricula into oncology education and continuing medical training.
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Missed Nursing Care and Critical Issues in Palliative Care
The omission of essential nursing interventions has emerged as a critical issue, exacerbated by the high turnover rate among healthcare workers [16]. LGBTQIA+ patients in palliative care have faced increased social isolation and poor inclusion in end-of-life policies [28,32], highlighting the need for specific protocols to ensure more inclusive care.
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Sexual and Reproductive Health in LGBTQIA+ Cancer Patients
Discussions about sexual and reproductive health have often been neglected in LGBT+ oncology. Many healthcare providers do not receive training on these issues, leading to ineffective communication and suboptimal management of these aspects of care [27]. Transgender and non-binary people, in particular, face difficulties in accessing genetic counseling and fertility care in oncology [38]. Studies emphasize that improving social support networks and access to LGBTQIA+-friendly reproductive services significantly enhances psychological well-being and patient satisfaction [41].

3.3. Research Gaps

Despite the growing attention on cancer health among LGBTQIA+ people, several research gaps persist [30,31,33,34,36,39,43].
  • Limited Evidence on Cancer Prevention and Screening for Transgender Individuals
Current cancer screening guidelines do not address the specific needs of transgender individuals, which contributes to lower adherence to screenings and increased cancer risk [23,24]. However, studies indicate that additional barriers, such as fear of discrimination and past negative experiences with healthcare providers, may play an even more significant role in discouraging participation in preventive programs [23]. The lack of clear screening protocols also leads to uncertainty among healthcare providers, resulting in inconsistent recommendations and limited proactive engagement in preventive care [23,61]. Addressing these barriers requires both the development of specific guidelines and the implementation of inclusive healthcare policies to foster trust and engagement in cancer prevention.
  • Lack of Standardized Training Programs
The need for structured, evidence-based educational interventions to improve cultural competence in oncology care remains unresolved. Studies indicate that LGBTQIA+ health training among healthcare professionals is limited and often not mandatory, leading to gaps in the management of LGBTQIA+ patients [1,10,26]. Clinical challenges have already been reported, particularly in the management of breast cancer among transgender individuals, where clinicians often lack specific training and formal guidance [35]. Oncologists, in particular, receive little training on the specific needs of transgender patients and inclusive communication strategies [37,50].
  • Absence of National and Institutional Policies Supporting Inclusion
Many studies have highlighted the lack of inclusive healthcare policies and regulations to ensure non-discriminatory healthcare environments for LGBTQIA+ patients [28,29,50]. The absence of specific policies results in inadequate protection against discrimination and insufficient mandatory training for healthcare professionals.
  • Insufficient Data on Sexual Orientation and Gender Identity (SOGI)
The lack of structured data collection on sexual orientation and gender identity (SOGI) in clinical records and national databases limits research progress and the development of targeted healthcare policies [13,40]. While some challenges in cancer screening for transgender individuals have been identified—such as the lack of tailored screening guidelines and barriers to accessing gender-affirming care—further research is needed to establish standardized recommendations and assess the long-term impact of current screening disparities on LGBTQIA+ cancer outcomes.
  • Barriers to Palliative and End-of-Life Care
The specific needs of LGBTQIA+ patients in palliative care remain under-researched, particularly concerning the inclusion of chosen family and psychological support [28,32,42]. Studies indicate that LGBTQIA+ individuals often avoid palliative care due to fear of discrimination and a lack of healthcare providers trained in their social and familial realities.
  • Lack of Training on Inclusive Communication
The integration of inclusive communication strategies into medical and nursing education is necessary to improve relationships between patients and healthcare providers and to increase trust in the healthcare system [10,22,26]. Studies show that training on inclusive communication can reduce LGBTQIA+ patients’ fear of discrimination and improve adherence to oncology treatments [11,60].

4. Discussion

The results of this scoping review highlight that LGBTQIA+ individuals face significant barriers in accessing oncology care, a problem already documented in previous studies [23,29]. To achieve better health for all individuals, we need to move quickly to expand research on social determinants of health (SDOH) and other important factors. All health professionals are becoming increasingly attentive to social needs at the individual level, trying to adapt care to meet those needs while taking into account the local community context and connecting patients with the resources needed to care for them [62]. Unfortunately, there is still a lot of progress to be made to achieve these goals in a political/cultural context that often does not help. Nursing cannot be separated from social justice and professionals must work to correct unjust systems and processes, promote social change, and achieve health equity. Social justice allows for equitable and inclusive universal access to healthcare and is recognized by the International Council of Nurses (ICN) (2021) as an ethical concept that should translate into a “way of being and responding to people in the context of everyday nursing practice” to remove oppressive social structures and inequalities [63]. Sex and gender minorities represent populations with specific care needs, often unrecognized or underestimated, which, in particular, in the case of oncological care, increase the difficulties and suffering to be faced.
Of particular importance are the psychosocial aspects often already significant and present in these population groups. The role of the nurse in these contexts is delicate and demanding, often presenting problems that one is not sufficiently prepared to face. Despite this, nurses are probably the most suitable, as they are the closest to the patient and thus could possess the keys to give the most appropriate answers. The lack of cultural competence among healthcare providers emerges as one of the main obstacles, with many professionals reporting insufficient preparation in managing the specific needs of this population [1,26]. This translates into microaggressions, misgendering, and communication difficulties, which undermine the trust of LGBTQIA+ patients in the healthcare system [22,49]. Another key finding concerns the low adherence to cancer screening programs among LGBTQIA+ individuals, particularly transgender people, due to the absence of specific guidelines and the fear of stigma [3,24]. Access to care is further hindered by the lack of insurance coverage for gender-affirming treatments and the high prevalence of mental health disorders among transgender individuals, increasing the risk of delaying or avoiding contact with the healthcare system [35,61,64]. Moreover, the lack of systematic data collection on sexual orientation and gender identity in clinical records limits the ability to develop targeted interventions, obstructing the improvement of oncology care for this population [40,65,66].

4.1. Implications for Clinical Practice

The results of this review confirm the need for interventions to improve the inclusivity of oncology care for LGBTQIA+ individuals. The key recommended actions are as follows.
  • Enhancing Healthcare Providers’ Training on Cultural Competence
Previous studies have demonstrated that specific training programs can improve the quality of care and communication between LGBTQIA+ patients and healthcare professionals [2,10]. However, training on LGBTQIA+ health remains optional and fragmented [37,50], highlighting the need for mandatory curricula for all healthcare professionals [46,47,67,68,69]. One critical gap in oncology education is the lack of structured training on post-surgical care for transgender and non-binary patients, including mastectomy, breast augmentation, orchiectomy, hysterectomy, and other gender-affirming procedures. These interventions require tailored follow-up, yet many healthcare providers report insufficient knowledge in managing pain, wound care, and long-term complications such as fibrosis, lymphedema, and hormone-related cancer risks [2,37,50]. Patel et al. emphasize the need for inclusive cancer care strategies that consider these post-surgical challenges [2]. Additionally, Roznovjak et al. highlight the absence of standardized screening guidelines for transgender individuals, impacting post-surgical monitoring and long-term oncology outcomes [37]. Kano et al. advocate for the integration of LGBTQIA+-focused training programs into oncology education to address these knowledge gaps [50].
  • Developing Oncology Screening Guidelines for Transgender Individuals
Current cancer screening guidelines are primarily based on cisnormative categories, excluding the specific needs of transgender individuals undergoing hormone therapy or post-surgical interventions [35,48,52,53,54,61]. Integrating specific protocols is essential to ensure equitable access to cancer prevention programs [55,56,57,58,59].
  • Integrating the Collection of Sexual Orientation and Gender Identity (SOGI) Data
Systematic inclusion of SOGI data in healthcare records would enable better personalization of care and facilitate research on health disparities [12,13]. Implementing these systems requires adequate staff training to ensure the correct and respectful use of collected information [55]. However, some LGBTQIA+ patients may be reluctant to disclose this information due to concerns about privacy, potential discrimination, or lack of trust in healthcare systems. Studies indicate that these concerns can lead to the underreporting of SOGI data, potentially limiting the effectiveness of personalized healthcare strategies [1]. Therefore, policies on SOGI data collection should ensure that disclosure remains voluntary, confidential, and patient-centered, promoting trust and inclusivity.
  • Addressing Challenges in Palliative Care and Sexual Health Management
LGBTQIA+ individuals in palliative care often experience social isolation and discrimination, with insufficient recognition of “chosen family” in care pathways [28,32,42]. Additionally, sexual and reproductive health is rarely discussed with LGBTQIA+ patients, creating an additional care gap that must be addressed through dedicated training programs [25,41,51,60].

4.2. Limitations of the Study

This scoping review has some limitations. The selection of studies was based on indexed sources, potentially excluding unpublished data or policy documents. Additionally, the descriptive nature of this review does not allow for quantifying the effectiveness of the analyzed interventions.

4.3. Future Perspectives

To address current gaps, future research should focus on the following:
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Developing and evaluating training programs for healthcare providers, with an emphasis on inclusive communication and the specific needs of transgender and non-binary individuals.
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Analyzing long-term oncological outcomes in LGBTQIA+ populations, with particular attention to the influence of hormone therapies on cancer risks.
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Assessing the effectiveness of inclusive healthcare policies in oncology care to determine which strategies can effectively reduce disparities in access to treatment.

5. Conclusions

This scoping review highlights the need for a paradigm shift in oncology care for LGBTQIA+ individuals. Mandatory training for healthcare providers, the adoption of specific guidelines for transgender individuals, and the integration of SOGI data into health records are essential steps to reduce existing disparities. Investing in more inclusive healthcare policies and targeted research will be crucial to ensuring equity in the access to and quality of oncology care for the LGBTQIA+ population.

Author Contributions

Conceptualization: G.A., E.A., L.G. and M.D.M.; methodology: G.A., E.A., L.G. and M.D.M.; validation: G.A., E.A., L.G. and M.D.M.; formal analysis: G.A., E.A., L.G. and M.D.M.; investigation: G.A., E.A., L.G. and M.D.M.; resources: G.A., E.A., L.G. and M.D.M.; data curation: G.A., E.A., L.G. and M.D.M.; writing—original draft preparation: G.A., E.A., L.G. and M.D.M.; writing—review and editing: G.A., E.A., L.G. and M.D.M.; visualization: G.A., E.A., L.G. and M.D.M.; supervision: G.A., E.A., L.G. and M.D.M. All authors have read and agreed to the published version of the manuscript.

Funding

This research received no external funding.

Institutional Review Board Statement

Ethical review was not required for this study as it is a scoping review that analyzes previously published data.

Data Availability Statement

No new data were created or analyzed in this study.

Acknowledgments

AI was used exclusively to enhance the clarity and coherence of the text. The authors acknowledge the use of ChatGPT-4o (OpenAI, San Francisco, CA, USA) to assist with the refinement of the language and style of the manuscript. AI did not contribute to the study design, data collection, results analysis, or formulation of conclusions. All scientific content and methodological decisions were developed and approved by the researchers.

Conflicts of Interest

The authors declare no conflicts of interest.

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