1. Introduction
The rapid evolution of industrial paradigms, from cyber-physical systems and IIoT (Industry 4.0) to a human-centric reframing (Industry 5.0), has shifted attention from pure efficiency gains to stakeholder value, resilience, and sustainability [
1]. In this paper we adopt a complementary stance: Industry 5.0 builds on and extends the technical foundations of Industry 4.0 while making the human a first-class design objective, as evidenced by recent architectures for human–AI collaboration in manufacturing [
2]. We also acknowledge ongoing debate, some authors frame Industry 5.0 as an extension of 4.0, others as a distinct paradigm, reflecting an active, diverse research trajectory [
3]. Our contribution is agnostic to that taxonomy and focuses on operationalizing human-centric outcomes within existing 4.0 infrastructures through measurable capabilities and governance practices aligned with sustainability strategy in I5.0 [
4]. This shift responds to growing societal expectations for technology to enhance, rather than displace, human roles in manufacturing and to produce socially responsible outcomes [
5,
6].
While the terminology “Industry 5.0” is still debated, with some scholars framing it as an extension rather than a discrete paradigm, the label is increasingly used in policy and research to foreground human-centricity, resilience, and sustainability. We therefore position our contribution as complementary to established Industry 4.0 work while making the human-centric, governance, and cultural dimensions empirically measurable.
Concretely, our Digital DNA framework adds measurable, human-centric outcomes and governance/culture capabilities alongside the technical stack of CPS (Cyber-Physical Systems), IIoT (Industrial Internet of Things), data integration, and automation that define Industry 4.0 [
7,
8]. We acknowledge ongoing scholarly debate about whether “Industry 5.0” is an extension or a distinct paradigm; adoption is still emergent in timeframe and scope across regions and sectors. Our stance is pragmatic and taxonomy-agnostic, focusing on operationalizing human-centric value within existing 4.0 infrastructures. This positioning clarifies what is extended (measurement of human-centric outcomes and socio-technical governance) and what is not replaced (the technical foundations of Industrie 4.0), and it anchors our study in a widely adopted industrial roadmap while addressing human-centric tensions highlighted in recent I5.0 research [
9].
The Industry 5.0 paradigm envisions symbiotic collaboration between humans and intelligent systems, with technology deployed to augment rather than replace human capabilities and well-being [
10]. In this view, artificial intelligence serves as decision support and cognitive augmentation, enhancing human judgment, creativity, and adaptability while keeping people in control of goals and constraints [
11]. Digital twins provide human-in-the-loop virtual counterparts of assets and processes, enabling safer experimentation, explainable diagnostics, and continuous improvement before interventions on the shop floor [
12]. Collaborative robotics (cobots) offload repetitive, hazardous, or ergonomically taxing tasks while preserving human oversight in exception handling and system orchestration [
13]. This socio-technical design aims to improve worker safety, autonomy, and learning, while simultaneously raising quality and resilience at the system level [
14]. To realize these benefits, organizations must invest in upskilling/reskilling and participatory design, ensuring operators co-create workflows and retain agency in decision cycles [
15]. Robust governance mechanisms, including transparency, accountability, and data ethics, are essential to keep augmentation aligned with human dignity and sustainable value creation [
16]. Human-centric smart manufacturing is no longer a conceptual ideal but an operational necessity, driven by demographic shifts, workforce skill gaps, and the need for ethical, sustainable transformation of production systems [
9,
17,
18].
Despite increasing scholarly and institutional interest, operationalizing human-centricity in manufacturing remains a formidable challenge [
19]. Organizations often lack concrete, field-tested models that integrate human factors, ergonomics, cognition, agency, into digital transformation programs [
20]. Measurement is underdeveloped: few validated metrics capture human-centric outcomes such as well-being, autonomy, inclusion, and learning at the shop-floor level [
21]. Even when advanced technologies are deployed, firms lack methodologies to map investments in AI, robotics, and digital twins to social value creation and the lived experience of workers [
22]. In many settings, governance and change-management capabilities are insufficient to translate intent into repeatable, scalable practices [
23]. These gaps collectively impede implementation and help explain why human-centric agendas often lag behind purely technical rollouts [
24].
To address this critical gap, this paper introduces the Digital DNA framework which is a bio-inspired metaphorical construct that captures the complex, evolving nature of organizational transformation in Industry 5.0. Just as genetic codes determine biological phenotypes, Digital DNA encodes organizational capabilities that collectively shape observable human-centric outcomes in manufacturing environments. This metaphorical lens offers a novel taxonomy and sequencing methodology to assess, visualize, and engineer the genotypic structures (capabilities) and phenotypic expressions (outcomes) of smart manufacturing systems [
9,
16,
25].
The proposed framework draws upon advances in human-digital twin systems, cyber-physical integration, and trustworthy AI architectures to encode four critical classes of digital genes: Adaptability, Technology, Governance, and Culture. These base types correspond to essential dimensions of Industry 5.0 transformation, human–machine collaboration, digital infrastructure, ethical sustainability, and workforce transformation, respectively [
15,
26].
This research advances three main contributions: (1) a conceptual framework for encoding manufacturing capabilities as genetic structures; (2) a sequencing methodology to assess and benchmark human-centric digital maturity; and (3) a diagnostic toolkit to model transformation pathways, genetic mutations, and phenotypic outcomes. By mapping manufacturing transformation to biological principles such as mutation, drift, and expression, the Digital DNA model offers a new way to engineer and evaluate adaptive, ethical, and human-centric systems [
11,
12,
13].
This paper contributes to the emerging scholarship on bio-inspired models in smart manufacturing, while offering practical tools to support leaders, engineers, and policymakers in navigating the transition to a more human-centered industrial future [
9,
17,
18].
3. Conceptual Framework: The Digital DNA of Human-Centric Manufacturing
The conceptual framework proposed in this study presents Digital DNA as a structured, biologically inspired model for capturing, analyzing, and evolving the digital transformation capacity of manufacturing organizations in the context of Industry 5.0. This framework translates core ideas from molecular genetics into organizational and technological constructs to describe how firms can build human-centric capabilities at the genomic level of their operations.
3.1. The Genetic Metaphor in Manufacturing Transformation
The Digital DNA framework, grounded in a biological analogy, conceptualizes each manufacturing organization as possessing a distinct genotype, a structured set of digital capabilities and transformation markers that together shape its phenotypic (human-centric) expression [
32]. Within this framework, genes constitute the smallest units of capability, encompassing discrete competencies such as collaborative practices, ethical AI integration, and organizational resilience [
24]. These genes are systematically organized into chromosomes that represent four core transformation domains: Adaptability, Technology, Governance, and Culture [
30]. Each gene exhibits one of multiple allelic states, expressed as a maturity level on a normalized 0–100 scale and expected to vary with sectoral context, operating environment, and strategic orientation [
2]. The genotype thus reflects the complete capability profile across twenty defined genes [
44]. The phenotype denotes the tangible manifestations of this profile, operationalized through five human-centric dimensions: autonomy, inclusion, well-being, learning, and ethical trust [
45]. Conceptually, this mapping aligns with systems thinking, in which capabilities and outcomes interact through feedback loops that reinforce learning and correction [
46]. It also parallels organizational evolution: variation in socio-technical traits, selection through performance and governance, and retention (or erosion) over time [
47]. Related capability-based architectures in digital transformation offer analogous genotype–phenotype mappings that inform measurement and visualization choices [
48]. Emerging empirical studies linking maturity profiles to human-centric outcomes further support this operationalization and its diagnostic value [
49]. It provides a common vocabulary and enables longitudinal monitoring of transformation preparedness.
Scope and limits of the metaphor. We employ genetic terms (genes, alleles, mutation, drift) as analytic heuristics to organize capabilities and visualize change. They do not imply biological determinism or one-to-one correspondence with evolutionary mechanisms. Where clarity requires, we use the neutral terms capability shocks (for abrupt score shifts) and capability erosion (for gradual declines). The metaphor’s purpose is communicative and diagnostic; empirical claims rest on the measures and analyses, not on the metaphor itself.
In day-to-day use, genes correspond to measurable capabilities (e.g., C1 Employee Inclusion; G4 Ethical Oversight), chromosomes group those capabilities by management domain (A/T/G/C), allelic states are the 0–100 maturity values, and expression reflects observed outcomes on the phenotype dimensions. A typical intervention targets a gene group (e.g., Governance), selects one to three genes with the largest gaps (e.g., G2 Transparency; G4 Ethical Oversight), and defines countermeasures (e.g., algorithmic audit cadence; an automation transparency register). Subsequent sequencing checks for capability shocks (abrupt jumps) or capability erosion (gradual declines) and whether the phenotype (e.g., Trust, Inclusion) moves accordingly.
3.2. Core Structure of the Digital DNA
The framework consists of four chromosomes, each representing a critical category of transformation genes, as shown below in
Table 1:
Each gene group contains five individual genes, making a total of 20 measurable capabilities. These genes are scored via survey responses, converted to a normalized 0–100 scale, and interpreted as allelic maturity levels.
3.3. Genotype–Phenotype Relationship
Consistent with bio-inspired reasoning, the genotype, as represented by an organization’s Digital DNA profile, serves as a predictive construct for its phenotypic traits, which reflect the quality and depth of its human-centric transformation. These phenotypic dimensions encompass five interrelated domains: autonomy, defined as the extent of decision-making authority and employee agency; inclusion, denoting the degree to which participatory design practices and systematic feedback mechanisms are embedded; well-being, referring to the integration of safety, health, and ergonomic considerations into operational processes; learning, capturing the organization’s capacity for continuous development, upskilling, and mentorship; and ethical trust, representing stakeholders’ perceptions of fairness, explainability, and accountability within digital systems. Together, these dimensions operationalize the observable manifestations of the underlying digital capability structure.
A positive correlation was empirically observed between strong scores in Governance and Culture genes and higher phenotypic expression in trust, inclusion, and well-being, consistent with the framework’s proposed genotype–phenotype linkage.
3.4. Patterns Consistent: Mutation and Drift
Being that organizational genotypes are dynamic and adaptable over time. The framework incorporates evolutionary principles. Two main mechanisms are modeled in this paradigm. Mutation describes sudden, unforeseen changes in gene maturity brought on by organizational crises, technological advancements, or leadership decisions. These changes can be either regressive, such as the deterioration of moral standards after a corporate merger, or adaptive, such as the adoption of worker-led cobotics. The term “genetic drift” refers to the slow deterioration of capability maturity brought on by workforce turnover, neglect, or strategic misalignment; it is usually characterized by persistent drops in critical gene scores. By taking these factors into account, the framework makes it easier to track capabilities over time, spot sudden and gradual changes, and create focused interventions. This helps organizations better manage transformation processes in unpredictable and complex situations.
3.5. Strategic Application and Utility
The Digital DNA architecture provides a comprehensive set of analytical and diagnostic functions that support strategic transformation management. It enables capability auditing, allowing the assessment of digital maturity at both granular and systemic levels; facilitates transformation engineering by guiding the design of targeted interventions to strengthen underdeveloped genes or entire chromosomes; supports evolutionary monitoring by identifying patterns of drift, positive deviation, and transformation breakdowns in real time; and offers human-centric impact assessment by linking the advancement of digital capabilities to measurable improvements in employee well-being and empowerment.
Digital DNA provides (i) gene-level resolution (20 discrete capabilities vs. a single composite stage), (ii) an explicit genotype → phenotype link (capabilities to autonomy/inclusion/well-being/learning/trust), (iii) dynamic tracking (capability shocks/erosion) instead of only static scores, and (iv) formal inclusion of governance and culture as first-class drivers, not afterthoughts. In practice this yields clearer targeting (which genes to improve), stronger accountability (governance → trust), and better trajectory control (detecting regression early).
The robustness of this model has been illustrated through its application in seven organizations across seven industrial sectors, each exhibiting distinct genotypic profiles, mutation trajectories, and phenotypic expressions.
Figure 1 synthesizes a Digital DNA framework by mapping the four capability domains, to intermediate transformation behaviors and, ultimately, human-centric outcomes.
Letters on the helix label capability domains in the Digital DNA framework: A = Adaptability, T = Technology, G = Governance, C = Culture; colors simply distinguish these domains. Blue arrows depict hypothesized influence pathways from capabilities to performance objectives (Innovation, Efficiency), to transformation behaviors, and to human-centric cultural outcomes; no quantitative scale is implied. The left inset (‘Mutation pathways’) represents alternative adaptation trajectories under heterogeneous external shocks (symbols *, △, × are illustrative only and carry no specific quantitative meaning). The dotted area (‘Drift zones’) denotes periods of incremental change. Interpretation does not rely on color.
4. Methodology
This study employs a bio-inspired research design to operationalize the idea of Digital DNA in the context of Industry 5.0. The methodological framework involves four fundamental components: (1) a Digital DNA survey instrument for sequencing capability maturity, (2) a multi-organization sample across diverse manufacturing domains, (3) the calculation and mapping of gene scores and phenotypic outcomes, and (4) the identification and visualization of mutation and drift events in transformation pathways (Survey instruments used in this study are provided in
Appendix A for reference and reproducibility).
4.1. Digital DNA Framework
The Digital DNA framework consists of four main categories that represent important aspects of human-centric manufacturing. Adaptability genes (A1 to A5) are all about human–machine collaboration, agility, and teamwork. Technology genes (T1 to T5) deal with digital systems, AI, and cognitive apps. The governance genes (G1 to G5) deal with ethics, sustainability, transparency, and accountability. Culture genes (C1 to C5) underline employee enablement, diversity, inclusion, and overall well-being. There are twenty measurable traits in total, with five specific capabilities in each category. These are assessed via a structured survey tool, with each question linked to a specific gene and scored based on responses (See
Appendix A for the full Digital DNA Capability Survey and Phenotype Survey instruments). Reliability analysis was conducted for both the Digital DNA Capability Survey and the Phenotype Survey. Internal consistency was assessed using Cronbach’s alpha, yielding α = 0.91 for the Capability Survey and α = 0.88 for the Phenotype Survey, indicating excellent reliability for both instruments.
4.2. Sampling Strategy and Data Collection
We sampled, as shown below in
Table 2, seven manufacturing organizations across seven industrial sectors (automotive components, pharmaceutical manufacturing, consumer electronics, aerospace systems, textile and apparel, industrial machinery, and food and beverage processing). In each organization, five participants with leadership or operational insight into digital transformation were surveyed and interviewed (n = 35).
Data was collected via a custom-designed Digital DNA Sequencing Survey, consisting of 20 Likert-scale questions (0–5) mapped directly to the 20 DNA genes. Scores were normalized to a 0–100 scale. Semi-structured interviews were conducted to triangulate survey data and detect qualitative signals of transformation behavior.
The single-organization-per-sector design prioritizes depth and contextual richness over statistical representativeness and therefore supports analytical generalization rather than population inference; our empirical claims are exploratory and intended to surface patterns and hypotheses for subsequent, larger-scale and longitudinal testing [
50].
4.3. Digital DNA Scoring and Readiness Index
For each participant, scores across the 20 genes were recorded. The five responses per organization were averaged to derive each gene’s organizational maturity score. A simple arithmetic mean of all 20 gene scores was then calculated to yield the organization’s Digital Readiness Index, representing overall Industry 5.0 maturity. Additionally, average scores were calculated for each of the four gene groups (A, T, G, C), allowing comparative gene profiling across organizations.
4.4. Phenotypic Outcome Measurement
To evaluate the observable outcomes of digital transformation, five human-centric phenotype dimensions were established, comprising autonomy, defined as the degree of worker control and decision-making authority; inclusion, referring to active participation in design processes and organizational governance; well-being, encompassing both mental and physical safety; learning, reflecting opportunities for continuous development and knowledge sharing; and ethical trust, denoting confidence in artificial intelligence systems as well as perceptions of fairness and transparency. Data for these dimensions were collected through ten targeted survey questions, supplemented by qualitative insights obtained from interview coding (The complete Phenotype Survey items are detailed in
Appendix A). The resulting scores were standardized on a 0 to 10 scale to facilitate radar plot visualization and subsequent correlation analysis.
4.5. Mutation and Drift Identification
The mutation events were classified as rapid, unanticipated shifts in gene maturity (positive or negative) that were confirmed by score anomalies and contextual insights. We found nine mutation events in total: six that helped (for example, innovation started by the workforce or integration of AI ethics) and three that hurt (for example, a reaction against AI from the top down or a loss of training). We also tracked the genetic drift, i.e., gradual capability decreases without an apparent reason, especially in the areas of learning and governance. We developed a Mutation Impact Matrix to show these occurrences and then mapped them back to their gene categories to compare them.
This organized approach enabled quantitative benchmarking and qualitative analysis of the progress toward Industry 5.0 readiness (A complete summary of research procedures and the analytical workflow is provided in
Appendix B).
4.6. Illustrative Qualitative Excerpts (Triangulation)
To enrich the quantitative findings, we report brief, paraphrased interview excerpts mapped to specific genes (capabilities) and phenotypes (human-centric outcomes). In org2 (Governance Lead), establishing G1 Ethical AI Oversight via a standing review gate, model cards, and rollback plans was described as increasing Trust among staff; in org3 (Data/Automation Manager), publishing inputs/guardrails on a transparency board and issuing plain-language rationales for contested decisions exemplified G3 Transparent Decision-Making, again linked to Trust. From the operator side, org7 (Line Supervisor) highlighted C1 Inclusive Design Practices, co-designing HMI screens and voting on weekly automation schedules, which participants associated with greater Inclusion and Autonomy; complementarily, org5 (Production Lead) noted that a shift from blame-oriented to coaching-oriented incident reviews fostered C2 Psychological Safety and accelerated Learning through higher near-miss reporting. Building capability, org4 (Training Coordinator) cited micro-credential modules that raised C3 Workforce Digital Literacy, giving operators enough confidence to adjust routines, supporting Learning and Autonomy; org5 (HSE/Union Rep) described C4 Mental Health & Well-being interventions, micro-breaks and rotation of high-strain tasks, corresponding to improved Well-being in pulse surveys. On the technology front, org4 (Process Engineer) explained that trialing changes in a T1 Digital Twin Deployment reduced trial-and-error and stabilized quality (Learning/Quality), while org1 (Shift Supervisor) emphasized A1 Human-in-the-loop AI, where optimizers propose and supervisors confirm exceptions, reinforcing Autonomy and Trust.
5. Results & Analysis
This section outlines the main insights we learned from using the Digital DNA framework in seven manufacturing organizations. It gives gene groups quantitative scores, looks at phenotypic traits, analyzes mutations and drift, and compares results from different areas. These insights explain the energetic interaction between digital and human-centric capabilities clearly, showing how they have transformed and how they affect an organization’s readiness for the Industry 5.0 transformation.
5.1. Genotypic Profiles of Manufacturing Organizations
Analysis of Digital DNA sequencing results revealed distinctive genotypic configurations across the seven participating organizations. Each genotype reflected maturity scores for 20 capability genes distributed across four transformation domains: Adaptability (A), Technology (T), Governance (G), and Culture (C). Organizations in high-technology sectors, such as aerospace and electronics, achieved the highest average scores in the Technology (T) and Governance (G) domains, whereas those in labor-intensive sectors, including textiles and food processing, recorded comparatively higher Culture (C) scores. Adaptability (A) scores ranged from 3.2 to 4.6 across the sample. Organization 4 displayed balanced high performance across all four domains, while Organization 3 exhibited a concentration of maturity in the Technology and Governance domains alongside comparatively lower Culture (C) scores. Full domain scores and Readiness Index values for each organization are presented in
Table 3.
These results indicate that technological and governance strengths tend to co-occur in high-tech sectors, while culture-related capabilities are more prominent in labor-intensive industries. Notably, the two highest readiness scores (Orgs 2 and 4) are linked to consistently high maturity across all four domains, reinforcing the value of a balanced socio-technical capability profile.
5.2. Gene Expression vs. Capability Maturity
This subsection introduces a capability-expression heatmap for the seven organizations (
Figure 2). The visualization arrays the twenty Digital DNA “genes” as columns, grouped by Adaptability, Technology, Governance, and Culture, against organizations 1–7 as rows. Each cell reports a maturity score (0–5 raw values), with higher intensity indicating higher capability expression. The figure provides a compact, descriptive view of gaps, concentrations, and balance across domains; the subsequent text summarizes the most salient contrasts and relates them to observed human-centric outcomes.
Heatmap analysis (
Figure 2) of individual gene maturity scores showed variation in the development of technical, human-centric, and ethical capabilities across organizations. Technical dimensions, specifically Digital Twin Adoption (T5) and AI Integration (T1), recorded the highest maturity levels in the sample. Organization 1 achieved the top T5 score of 4.9, while Organizations 2, 4, and 7 each scored above 4.5 in both infrastructure- and optimization-related capabilities.
Human-centric and ethical dimensions, including Inclusive Design Practices (C1), Psychological Safety (C2), and Diversity & Equity in Access (C5), exhibited greater variability. Organization 4 recorded consistently high maturity, with all three dimensions scoring above 4.4, indicating balanced capability development. Organization 1, despite high technical scores, recorded lower results for G16 (2.7) and G20 (3.2). Organization 3 reported the lowest values for several human-focused capabilities, including G20 (2.0) and G17 (2.3).
Organizations 5 and 6 presented mixed profiles, with moderate technical maturity and varied results in social and ethical capability genes. Overall, technical gene scores across the sample tended to be higher and more consistent than those for human-centric and ethical dimensions.
This disparity suggests that while technical infrastructure is being widely adopted, translating those investments into inclusive and ethical practices remains uneven. In other words, capability development in human-centric domains lags behind technology-focused improvements, potentially limiting the overall human-centric transformation impact. Such mismatches between genotype and operational expression represent missed opportunities for realizing human-centric outcomes [
24,
40].
5.3. Mutation, Drift, and Clustered Phenotype Patterns (Heuristic, Cross-Sectional)
We treat mutation and drift as heuristic descriptors of capability change, not literal biological mechanisms. In addition to capturing static Digital DNA profiles of the seven organizations, the analysis identified dynamic patterns in capability change, specifically mutation events and genetic drift. Mutation events refer to abrupt, non-linear changes in the maturity of one or more capability genes, while genetic drift denotes a gradual change in maturity levels over time. Both phenomena were mapped across the four transformation domains using a Mutation Impact Matrix.
5.3.1. Nine Mutation Events Identified
Across the sample, nine mutation events were detected, including both adaptive and regressive changes. These are summarized in
Table 4 that uses directional arrows as a compact guide to relative performance and change. An up arrow (↑) marks values that are above the cohort benchmark or indicate improvement versus the baseline; a down arrow (↓) marks below-benchmark values or deterioration.
The dominance of adaptive over regressive mutations indicates that positive transformation shifts are occurring more frequently than setbacks. However, the concentration of regressive changes in governance and cultural domains highlights these areas as potential vulnerabilities requiring sustained attention.
5.3.2. Drift Patterns Observed
Evidence of genetic drift was observed primarily in the Governance (G) and Culture (C) domains for Organizations 3, 5, and 6. In Organization 3, maturity scores in governance-related genes decreased over time. Organization 5 showed gradual reductions in culture-related maturity scores, including those linked to well-being. Organization 6 exhibited drift in inclusivity- and ethics-related genes despite stability in technical domains. Drift patterns, particularly in governance and culture, point to a risk of gradual capability erosion that may not be immediately visible in headline readiness scores. Without proactive reinforcement, these slow declines can undermine long-term transformation stability.
5.3.3. Phenotypic Clustering and Organizational Archetypes
K-means clustering was performed on standardized gene group scores (A, T, G, C), average phenotype scores, and Readiness Index values. The optimal number of clusters (k = 3) was determined using the elbow method and silhouette analysis, which indicated clear separation and minimal within-cluster variance at k = 3. Euclidean distance was used as the similarity metric, and results were illustrated by re-running the algorithm with random initializations to ensure cluster stability. K-means clustering of gene group scores, phenotype dimensions, and readiness indices produced three distinct clusters (
Table 5).
The
Figure 3 compacts the Digital DNA and phenotype scores into a cluster heatmap for organizations 1–7. Columns are the 20 genes (grouped by Adaptability, Technology, Governance, Culture) plus the five phenotypes; rows are organizations. Cell intensity reflects relative expression (scaled as specified in Methods), and the right margin shows the three archetype labels (Alpha, Beta, Gamma) produced by the unsupervised clustering workflow described earlier. The heatmap visualization (
Figure 3) illustrated clear separation between clusters. Organizations 2, 4, and 7 were classified as Alpha, with consistently high scores across all gene domains and high phenotype outcomes. Organizations 1 and 6 were classified as Beta, with moderate scores and selected adaptive traits. Organizations 3 and 5 were classified as Gamma, characterized by lower adaptability and culture scores, along with evidence of regressive mutations or drift.
By integrating mutation tracking, drift detection, and phenotypic clustering, the Digital DNA model provides a combined view of an organization’s current state, the sequence of changes leading to that state, and its likely transformation trajectory. This multi-dimensional analysis enables systematic assessment, benchmarking, and comparative evaluation of human-centric transformation patterns within Industry 5.0 contexts.
5.4. Phenotypic Outcomes: Human-Centric Impact
Human-centric transformation outcomes were assessed across five phenotype dimensions, autonomy, inclusion, well-being, learning, and ethical trust, using the Phenotype Observer. The results are summarized in
Table 6.
Organizations 2, 4, and 7 recorded the highest average phenotype scores, each exceeding 8.5, with consistently strong results in both Governance (G) and Culture (C) gene groups. Organization 6 achieved an average phenotype score of 7.4, placing it slightly below the top-performing group but maintaining above-average scores across all five dimensions. Organization 1 recorded a moderate average score of 6.7, with relatively lower values for inclusion and trust compared to autonomy and learning. The lowest average phenotype scores were observed for Organizations 3 (5.0) and 5 (5.6), with reduced expression in inclusion and trust dimensions.
Correlation analysis indicated a strong positive relationship (R = 0.83) between Governance (G) gene maturity and ethical trust scores. This relationship reflects the association between well-developed governance capabilities, such as clear decision-making processes, ethical oversight, and integration of environmental, social, and governance (ESG) principles, and higher levels of employee trust in digitally mediated work environments [
30].
Figure 4 below presents a radar comparison of the five human-centric outcome indices (Autonomy, Inclusion, Well-being, Learning, and Ethical Trust), each reported on a normalized 1–10 scale (higher = better). Each polygon corresponds to one participating organization (Org 1–Org 7), enabling quick visual assessment of overall levels and profile shape (balanced vs. concentrated strengths) across outcomes.
5.5. Cross-Sector Comparisons
Analysis of sector-specific Digital DNA profiles indicated that industries emphasize different capability domains according to their operational contexts, workforce structures, and technological maturity levels. This variation illustrates how sectoral characteristics shape the genetic expression of Industry 5.0 capabilities.
Note that because our design sampled one organization per industry and profiles different sectors in depth, cross-sector contrasts are interpretive and intended to generate hypotheses rather than claims of sector-level representativeness (see
Section 4.2).
5.5.1. Electronics and Aerospace Firms
Organizations 3 (Consumer Electronics) and 4 (Aerospace) illustrated high maturity in both Technology (T) and Governance (G) domains. These capabilities included the deployment of AI-driven systems and IoT-based automation (T1–T5) alongside structured governance mechanisms such as ethical AI oversight committees, automation decision audits, cybersecurity protocols, and ESG compliance frameworks. The electronics sector profile reflects the influence of rapid innovation cycles and global sourcing complexity, necessitating strong governance and transparency for risk management. The aerospace sector profile emphasizes traceability, defect prevention, and ethical oversight in high-risk environments. These patterns are consistent with existing literature highlighting the sector’s integration of learning factories and digital twins for operational and ethical improvement [
17,
51].
5.5.2. Textile and Food Processing Firms
Organizations 5 (Textiles) and 7 (Food and Beverage) recorded higher maturity scores in Culture (C) and moderate performance in Governance (G). These organizations indicated strong workforce development practices, including digital literacy programs (C3), mental well-being initiatives (C4), and inclusive design approaches (C1), along with governance behaviors supporting transparency and trust (G1, G2). Technology adoption in these cases was typically directed toward complementing human work rather than replacing it. Organization 7, for example, engaged employees in co-designing automation schedules, improving inclusion and psychological safety. These approaches align with labor-intensive industries’ emphasis on community engagement, fair labor practices, and ethical sourcing.
5.5.3. Automotive Manufacturing Firms
Organization 1 (Automotive Components Manufacturing) presented a balanced profile across all four capability domains, Adaptability (A), Technology (T), Governance (G), and Culture (C). Adaptability strengths included the integration of collaborative robots and agile team structures, while technological maturity was supported by the application of digital twins and predictive optimization systems. Governance maturity was indicated through Environmental, Social, and Governance (ESG) alignment and ethical innovation practices. Cultural capabilities, while present, scored lower in inclusion and trust, indicating potential areas for development. This balanced capability profile reflects the automotive sector’s established lean practices and structured production environments, which support Industry 5.0 readiness.
Table 7 profiles sector-level archetypes in the Digital DNA framework by listing the strongest capability genes alongside representative operational features and a concise interpretation.
The
Figure 5 aggregates sector-level profiles by averaging gene-group scores across A/T/G/C (normalized as specified in Methods). The plot highlights where sectors concentrate capability (e.g., Technology- and Governance-heavy vs. Culture-led patterns) to support the cross-sector reading of Industry 5.0 emphasis.
Overall, sectoral differences confirm that Industry 5.0 transformations are shaped heavily by operational context. High-tech industries achieve readiness through strong technology–governance synergies, whereas labor-intensive sectors prioritize cultural integration and workforce engagement as drivers of human-centric maturity.
6. Discussion
This study proposed and empirically illustrated the Digital DNA framework as a bio-inspired model for mapping and guiding human-centric transformation in Industry 5.0 manufacturing. By conceptualizing organizations as living systems whose structured digital capabilities (genotype) manifest in observable outcomes (phenotype), the research suggested the value of the genetic metaphor not only as a conceptual narrative but also as a rigorous analytical tool for transformation tracking and decision-making. Given the small, cross-sectional sample, all empirical results should be interpreted as exploratory patterns rather than confirmatory tests; we report indicative associations and hypotheses for future longitudinal evaluation.
6.1. The Digital DNA Structure Is Measurable and Actionable
The framework was operationalized across seven manufacturing organizations from seven industrial sectors, encompassing 20 capability genes grouped into four domains: Adaptability (A), Technology (T), Governance (G), and Culture (C). Quantitative gene sequencing was complemented by the computation of a Readiness Index (RI) and the establishment of genotype-to-phenotype correlations.
Results confirmed that high Industry 5.0 readiness requires a balanced socio-technical foundation. Organizations with stronger performance in human-centric outcomes consistently exhibited elevated scores in Governance and Culture genes. For example, Organizations 2 and 4, both exceeding 88 in readiness and averaging over 8.8 in phenotype outcomes, indicated mature ethical governance, employee inclusion, and well-being initiatives. Conversely, Organization 3, with lower governance and culture maturity, reported the weakest scores in trust, autonomy, and learning, underscoring the dependence of readiness on both technological and social capabilities.
6.2. Transformation Shaped by Mutation and Drift
A methodological innovation of this research was the application of mutation and genetic drift as analytical constructs to describe transformation dynamics. Nine mutation events were detected, six adaptive and three regressive. Adaptive mutations, such as AI-Led Learning Expansion (Org 7) and Sustainability-Driven Governance (Org 4), were linked to substantial improvements in autonomy, trust, and learning outcomes. In contrast, regressive mutations such as Governance Regression (Org 3) and Workforce Burnout Event (Org 5) corresponded with declines in trust and well-being despite ongoing technological investment.
In parallel, drift patterns were identified in several organizations, including Orgs 3 and 5, where Governance and Culture capabilities showed gradual erosion. These findings reinforce that transformation is not a singular intervention but an ongoing, adaptive process requiring continuous reinforcement, proactive monitoring, and corrective intervention to prevent stagnation or reversal.
Governance-centric countermeasures include a standing AI/Automation Oversight Board (quarterly review of G1–G4), a public-facing automation transparency register (G2), and a capability-drift watchlist that auto-flags 3-period declines in G/C genes for corrective action. Practice-level moves include participatory co-design workshops (C1, C5), micro-credential upskilling tied to A/T gene gaps, and red-team audits for high-risk automations. These measures link investments to Trust, Inclusion, Well-being outcomes and can be codified into plant-level policy within one planning cycle.
6.3. Clustering Reveals Transformation Archetypes
Through the integration of gene group scores, phenotype outcomes, and readiness indices, the application of K-means clustering identified three distinct transformation archetypes. Alpha archetypes (Orgs 2, 4, 7) show high readiness (>85), balanced maturity across all domains, and strong human-centric outcomes, indicating holistic digital–human integration. Beta archetypes (Orgs 1, 6) have solid technical and governance capacity but weaker cultural alignment, especially in inclusion and trust, limiting full transformation potential. Gamma archetypes (Orgs 3, 5) are in transitional stages, requiring targeted interventions to strengthen socio-technical balance and sustain progress. Collectively, these archetypes provide explanatory depth by illustrating that transformation pathways are inherently diverse yet amenable to systematic diagnosis, cross-comparison, and strategically tailored responses.
7. Conclusions
This study illustrates the Digital DNA framework as a bio-inspired, exploratory diagnostic for human-centric transformation that complements Industry 4.0 foundations. Across seven organizations in seven sectors, we observed that higher readiness coincides with balanced socio-technical capability, especially Governance and Culture, but we caution that these are indicative associations pending larger, longitudinal studies.
Synthesizing the study’s insights, the Digital DNA toolkit operationalizes human-centric transformation through: (i) a capability “genome” spanning Adaptability, Technology, Governance, and Culture; (ii) a readiness profile (index + gene-group patterns) for benchmarking and prioritization; (iii) a phenotype observer that quantifies autonomy, inclusion, well-being, learning, and ethical trust; and (iv) change tracking (capability shocks/erosion) and archetype clustering that reveal transformation paths. Practically, these instruments inform readiness assessments, target setting, and portfolio choices (e.g., where to invest in upskilling, governance safeguards, or cultural enablement) and support ethical manufacturing strategies by linking investments to human outcomes. Theoretically, the work contributes a genotype–phenotype architecture that fuses systems-thinking stocks/flows with organizational evolution mechanisms (variation–selection–retention), grounding the biological metaphor in measurable constructs. Given the single-firm-per-sector and cross-sectional design, claims are exploratory; future work should pursue multi-site replication, longitudinal panels, and objective performance metrics (e.g., safety incidents, quality escapes, absenteeism, retention) to test capability-to-outcome pathways.
To strengthen causal inference, joint measurement, alongside Digital DNA, of safety, quality, people, and flow indicators is recommended; pre-registration of a gene → outcome analysis plan (e.g., ΔG4 → ΔTrust; ΔC1 → ΔInclusion) is advised, and panel or stepped-wedge designs may be employed where feasible.
Practically, Digital DNA functions as a diagnostic toolkit; the capability survey, phenotype observer, mutation matrix, and readiness/clustering workflow collectively support evidence-based prioritization and targeted interventions across A/T/G/C domains. Theoretically, the model integrates digital, governance, and cultural dimensions into a coherent genotype–phenotype architecture and adds dynamic constructs (mutation, drift, archetypes) that better reflect non-linear transformation than linear maturity ladders.
Empirical application across seven manufacturing organizations from seven industrial sectors indicated that Industry 5.0 readiness is determined not solely by technological capability but by the balanced integration of Governance and Culture alongside Adaptability and Technology. Organizations with high readiness consistently exhibited strong socio-technical alignment, ethical governance, inclusive cultures, and sustained investment in workforce well-being. Conversely, those with weaker governance and cultural maturity recorded lower scores in trust, inclusion, and other key human-centric outcomes, even when technical infrastructure was advanced.
By incorporating mutation and drift as analytical constructs, the framework captures the dynamic and non-linear nature of transformation. The identification of Alpha, Beta, and Gamma archetypes through clustering further illustrates that transformation pathways are diverse yet diagnosable, enabling targeted interventions and evidence-based strategic planning.
The Digital DNA model thus advances Industry 5.0 scholarship by merging conceptual clarity with operational applicability. It equips both researchers and practitioners with tools to assess digital–human integration, monitor change trajectories, and benchmark transformation across sectors. In doing so, it shifts the focus from static, technology-centric maturity models toward a living-systems approach that embeds adaptability, ethics, and human-centricity at the core of industrial futures.
While this study offers a novel and empirically illustrated framework for guiding human-centric transformation, certain limitations must be acknowledged. First, the sample size of seven organizations, though diverse across seven sectors, limits the generalizability of findings and may not capture the full variability of Industry 5.0 readiness patterns. Second, the reliance on self-reported survey data and qualitative interviews introduces the potential for perceptual bias, despite triangulation with multiple data sources. Third, the cross-sectional design captures transformation status at a single point in time, which, while supplemented by mutation and drift analysis, cannot fully substitute for longitudinal observation. Future research should expand the dataset to include a larger and more globally distributed sample, apply the Digital DNA framework in longitudinal studies to track transformation trajectories over time, and integrate objective performance metrics, such as productivity, innovation rates, and employee retention, to strengthen the linkage between the digital genotype, human-centric phenotype, and organizational outcomes.