Inappropriate Patient Sexual Behavior in Physiotherapy: A Systematic Review

A behavior which is increasing in prevalence is sexual harassment initiated by a client and displayed towards the healthcare professionals and students of these healthcare-related professions. This is termed inappropriate patient sexual behaviour (IPSB). The consequences of IPSB can be significant, including decreased academic and work performance, decreased attention/concentration, reductions in work satisfaction, and a loss of confidence. The primary aim is to evaluate the literature on sexual harassment in physiotherapy. The secondary aim is to report on the incidence, situational factors, and suggested strategies. The databases Pubmed, Ovid MEDLINE, CINAHL Plus, Embase via OVID, ProQuest, and EBM Reviews were searched from inception up to 5 November 2021. Data on the incidence, situations, and strategies were extracted by at least two independent researchers. The quality of included articles was assessed. Nine studies of cohort and cross-sectional design were included. The incidence of IPSB was reported to be between 48–100% of the samples of physiotherapy students and/or therapists. The situational factors are reported, and the recommended educational strategies are discussed. Articles suggest that educating physiotherapists and/or students about sexual harassment would be beneficial. This will help predict potential issues and highlight strategies to empower therapists in the workplace and in training.


Introduction
The National Academies of Sciences defines sexual harassment as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature [1]. The NAS developed a recent report, which stated that there are three types of sexual harassment: sexual coercion, unwanted sexual attention, and gender harassment [2]. Sexual coercion includes physical or sexual advances made by an individual, which are reciprocated by the target [1]. Unwanted sexual attention entails sexual advances which are unwelcome or offensive to the target [1]. Some examples include unwanted touching and

Psychological Impact on Physiotherapists/Physiotherapy Students
Experiencing sexual harassment as a student has a significant impact on the students' academic performance, both immediately and into the future [3]. After such an incident, students tend to lack the motivation needed to attend class, receive lower grades, and pay less attention in class [2]. For therapists, sexual harassment negatively impacts their work performance, with reduced concentration and a lack of confidence, which reduced their work satisfaction [8]. Both physiotherapists and physiotherapy students have also experienced psychological stress after an IPSB incident [8,9]. The majority of students who had experienced sexual harassment were less likely to report or discuss the incident with their colleagues, family member/s, or their supervisor [3]. The reasons for this include emotional barriers, such as feeling embarrassed or ashamed, and cognitive barriers, such as believing that the incident was not appropriate for discussion and not perceiving it to be sufficiently severe to act [3]. From this, it is evident that educating students about IPSB and how to respond to it is important to encourage reporting and minimise the negative ramifications. Education is necessary, as evidenced by Ang et al. [3] who found that 79% of the students surveyed reported not feeling prepared for such incidents by their education provider. The authors consider that adequate preparation of students for this possibility is important. For this reason, it is necessary to be able to identify precipitants/situational factors and support the development of strategies to manage issues of IPSB, and this is one of the aims of the present systematic review.

Factors Leading to Sexual Harassment from Patients
The physiotherapy profession often involves an interpersonal relationship with patients, which at times may incorporate the use of remedial touch [7]. It also involves being in close proximity to the patients for a variety of reasons, including patient safety [3]. Furthermore, partial undressing of patients may be necessary for many physiotherapy interventions [3]. All of these factors can increase the risk of physiotherapists experiencing IPSB.
Furthermore, there are health professional attributes that may lead to IPSB. A study conducted by Boissonnault, Cambier, Hetzel, and Plack [10] stated that, with regards to IPSB, clinical inexperience was the most predictive factor. This suggests that physiotherapy students may be more at risk of experiencing IPSB due to their lack of experience, as patients may view them as having less power or control in the situation-as opposed to experienced physiotherapists.
There are also client attributes that may lead to IPSB. A study found that patients who act inappropriately with or sexually harassed physiotherapists, were found to be lonely and isolated [7]. There are also associations with an inability for the patients to engage in sexual relations when an inpatient in the hospital setting [7]. These factors, combined with the close interpersonal relationship a patient has with their physiotherapist, could potentially lead to IPSB.
Other factors that could lead to IPSB may include patients experiencing the sideeffects of medications, or a mental illness/psychiatric condition, such as schizophrenia or cognitive impairment/cognitive decline [11]. This may lead to patients lacking insight into what might constitute appropriate behavior [11].

This Study
To our knowledge, there are no systematic reviews investigating the incidence of IPSB in the physiotherapy and physiotherapy student population. Given the consequences and impact of IPSB on the therapists and therapy students, it is important to quantify the incidence rate and investigate whether there are any predisposing factors, or if any helpful strategies have previously been suggested, implemented, and/or evaluated.
The research question was: "What are the incidence and situational factors relating to sexual harassment in physiotherapy? Are there any interventions that might assist?" Moreover, it was hypothesized that a high incidence of IPSB would be found in the literature.
The primary aim of this research is to evaluate the literature on inappropriate patient sexual behaviour (IPSB) in physiotherapy.
The secondary aims are to (a) report the incidence, (b) the situational factors of sexual harassment in physiotherapy, and (c) to describe any strategies and interventions aimed at addressing sexual harassment.

Protocol
The review methods were established prior to the commencement of this review and registered with Prospero (CRD42019131586). The written protocol specified the review question, the search strategy, inclusion/exclusion criteria, a risk of bias assessment, a meta-analysis/synthesis plan, and a plan for investigating heterogeneity. There were not any departures from that protocol. PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) standards [12] were followed for this review. This review also conforms to the Cochrane Collaboration Guidelines [13] and has been informed by AMSTAR 2, a recognised quality assessment tool for systematic reviews [14].

Eligibility Criteria
Included studies in this review had to adhere to the following criteria: (i.) Population: Physiotherapists or physiotherapy students attending clinical placements. (ii.) Intervention: Any interventions about sexual harassment prevention, such as education, were included in this review. Other strategies that discussed how to cope after experiencing IPSB were also included. (iii.) Outcomes: The most important outcomes of the review were the incidence of sexual harassment, situational factors, and interventions. Qualitative information, where provided, was included to further establish the effect that sexual harassment had on the targeted audience, including their perceptions of sexual harassment and its implications.
(iv.) Report characteristics: All the studies were published in English in peer-reviewed journals.
Excluded studies from this review were those about the legal action and laws surrounding sexual harassment, as these tended to be very specific to the country of origin and not necessarily generalisable to other settings. Studies that discussed the sexual boundaries between patients and health professionals, as well as studies that focused primarily on other health professionals and not physiotherapists, were also excluded. Additionally, studies conducted within grey literature were also not included, as this was not deemed as relevant.

Search Strategy and Identification of Studies
MEDLINE, CINAHL Plus, Embase via OVID, ProQuest, and EBM Reviews were the databases searched from inception up to 5 November 2021. Key search terms used for our search followed the PICO strategy and can be found in Table 1. A combination of MeSH and keywords was used to create the search strategy. The search strategy was the same for each database. Since there were no comparators or specified outcomes, the full PICO method was not used in this protocol. Truncations were used to make the search more inclusive and gain a larger yield, e.g., therapy was used to indicate therapy, therapist and therapists. The reference lists from the relevant articles on sexual harassment in physiotherapy were hand searched for suitable articles. The search results were imported into a bibliographic management software (EndNote X9) where duplicates were removed. The search results were then imported into Covidence, and any remaining duplicates were removed. The authors then independently reviewed articles based on title, abstract, and full text. An agreement on article inclusion was attained via discussion and the supervising academic was consulted to resolve any conflicts. The search yield was depicted using the PRISMA flow chart proposed by Moher et al. 2009 [12], as seen in Figure 1. There were a total of 31,249 records identified through the various databases. Duplicates were then removed by both Endnote and Covidence.

Data Extraction and Data Analysis
Data extraction was completed by two independent assessors. Discrepancies were resolved through a discussion. These data included: (a) Study characteristics: author/s, year, location, and number of participants. (b) Participants details: number of years since graduation, age, and gender (c) Sexual harassment: incidence, type, location (eg: public hospital), and task being conducted (massage, mental health issues, burnout, etc) (d) Interventions: content, duration, frequency, timing, intervention delivery mode, and relevant outcome measures Aggregate data were used. Incidence data were used to calculate the mean and standard deviation (SD) with Microsoft Excel TM. There were not adequate data to complete a subgroup analysis as intended. While we intended to complete a quantitative synthesispreferably with a meta-analysis, if possible-there was not relevant data, so our alternative, a narrative synthesis, was used. A Hedges Standardised Mean Difference and the 95% confidence intervals were, therefore, not appropriate.

Quality of Studies and Risk of Bias Evaluation
The National Heart, Lung, and Blood Institute [15] tool was used for cross-sectional studies and the Critical Appraisal Skills Programme [16] was used for the qualitative ones. These quality assessment tools were used to evaluate the internal validity of the included studies. On the other hand, the Axis critical appraisal tool [17] was used to assess the risk of bias.

(a) The NHLBI Quality Assessment Tool
This tool evaluates the study's ability to extract definitive conclusions regarding the effect of the exposure, which is sexual harassment, on the population. For each study, the authors will answer yes, no, or other for each of the 10 criteria, after which the overall quality of the study will be rated as either good, fair, or poor. A 'good' study indicates that there is less risk of bias and that the results are valid. A 'fair' study may be subject to bias, but the results are sufficient. A 'poor' rating reflects a high risk of bias within the study.

(b) The CASP Quality Assessment Tool
This tool determines the validity of the results and whether the results can be implemented into practice. Similar to the NHLBI quality assessment tool, the CASP Qualitative Checklist has 10 criteria to answer: yes, no or can't answer, for each study. From these answers the overall quality of the paper will be determined.

(c) The AXIS critical appraisal tool
The AXIS tool addresses study design and reporting quality, as well as the risk of bias in the cross-sectional studies [17]. The AXIS tool was developed through rigorous processes, which included comprehensive review, testing, and consultation via a Delphi panel. It contains 20 items. Each study was evaluated by two independent authors.

Synthesis of Results
The summary measures were percentages and number of participants, including the means and standard deviations (SD). Study data were synthesised using narrative synthesis based on the Cochrane Collaboration Guidelines [13]. A meta-analysis has not been possible because of the heterogeneity of the data and interventions.

Results
The primary aim of this research was fulfilled by evaluating the literature on sexual harassment in physiotherapy, as follows.

Study Selection
A total of 68 studies were evaluated against inclusion and exclusion criteria via full text, leaving nine studies to be included in this review. Seven of the studies were of crosssectional design and two of them were qualitative. Regarding the internal quality, only two of the seven studies achieved a good quality rating. Most of them (5) were of a middle rank quality. Given this, higher quality of studies are needed in this field. The qualitative studies have shown a fair internal quality. With respect to the risk of bias, the main deficits were for items about non-responders. Most studies were at lower risk of bias.

Characteristics of Included Studies
The study demographic details are provided in Table 2. There were physiotherapists and physiotherapy students represented in the studies. Some of the participants also included physiotherapy assistants and their students. Studies were published between 1993 and 2018, with three (33%) articles published after 2010. They were conducted in the following countries: Australia (3 studies), the United States (2), South Africa (2), and Canada (1). The total consulted population was 5499 people. Three studies included students who were in the latter stages of their courses and seven included graduated physiotherapists of varying experience. Most participants were female with the average percentage of females across the studies being 81.4% (SD 11.4), and the age of the participants varied widely. The majority of the included studies found that there was a higher incidence of IPSB in the public and private health sectors (see Appendix B). The most commonly reported area in the public health sector was the musculoskeletal outpatient ward. Other at-risk areas of experiencing an incident of IPSB were in the community and residential aged care facilities (see Appendix C). Only three of the included studies defined IPSB using the same definition, the other six studies either used another definition of IPSB or used other terminology, such as inappropriate sexual behaviour (ISB), sexually related patient behaviours, or sexual harassment (see Appendix B). Out of the nine studies included, only five studies had their instruments tested for reliability and validity [3,4,7,10,18]. The questionnaire used in one study [19] had pilot testing completed to establish its validity. This survey was used by two other articles [3,7]. Two studies [4,10] had statistical analyses done to assess validity and reliability of their outcome measures. Further information regarding the characteristics of included articles, such as the outcome measures and instruments used within each study, can be seen in Appendix B.

Incidence Rate
The overall incidence rate of IPSB was between 48% (4) and 100% (5) overall, with a mean of 77% (SD 18.07). This is depicted in Table 2. Given that one study indicated that clinical inexperience was the most predictive factor [10], the incidence was 78% for the one study with students only [3] and 81% (SD 20.35) for the four studies with therapists only [5][6][7]20]. For those that accounted for it, the average incidence of IPSB for females was 78% (SD 13.68) and for males was 43% (SD 32.14).

Types of Situational Factors
Summary information regarding the situational factors and interventions is displayed in Table 3. The situational factors were grouped into four themes. The first was the side effects of medications that affect behavior [18]. The second theme was the patient's diagnosis, such as illness background [5], disease process [7], and behavioural disorders [18]. O'Sullivan and Weerakoon [5] reported that backgrounds of certain illnesses, such as head trauma that can lead to long-term psychosocial disorders, may predispose these groups of patients to commit an act of IPSB. However, it was not stated in any of the included studies the specific illnesses, diseases, or behavioural disorders that were more common in patients exhibiting IPSB. The third theme was about the patient's demographics, such as their age, gender, ethnicity, level of loneliness, and the patient's struggle with their sexuality. It was found that older males; males who belonged to particular cultures that made them unaccustomed to receiving directions from females; and patients that were struggling with their sexuality, isolation, and/or loneliness were more likely to exhibit IPSB [5,7,18]. The final theme was about the therapist/student themselves, such as their own personal characteristics and the nature of their interpersonal relationships within the physiotherapy practice. Characteristics of the therapist, such as being a younger female, having less clinical experience, being physically attractive, dressing provocatively, or displaying excessive friendliness were found to be the most common characteristics to increase the risk of experiencing an incident of IPSB [5,7].

Types of Strategies
Frequently used strategies include discussing with colleagues/fellow students (4 studies), reporting to employers/supervisors (6), ignoring (6), confronting the patient (5), dealing with it with humour (3), or transferring/terminating care (3). The following is an example that displays the result of a strategy used in response to an incident of IPSB: "the majority of respondents (93%) who discussed an incident of IPSB with another person were satisfied with the outcome of the discussion" [3]. To give an estimate of the most commonly utilised strategies to support students and/or therapists, the data from all relevant studies have been depicted in a table, according to the number of participants that indicated that they used those strategies Table 4. More information about them can also be found in Appendix A. Transfer care to another provider --83 Have a behaviour modification plan/change practice --48 Terminate care and discharge patient --24 Express disgust/criticise/verbally threaten --20 Report to police/authority --11 Change employment, e.g., transfer/stopped working --9 Seeking legal advice/file lawsuit --5 Seeking counselling therapy --5 Threatened patient to withdraw treatment - 15 5 Complained to professional board --3 Discuss with clinical facility/faculty tutors 15 --Discuss with family, friends, partners, or ward staff 4 --

Importance of Education
The majority of articles identified the need for the education of physiotherapists and physiotherapy students. Most of the students in one study [3] reported that they did not feel adequately prepared by the education received in their Bachelor of Science course. Participants often mentioned that they considered that education in the area of IPSB was important [7,9,18]. Very few students had received some sort of information on the subject [9]. Moreover, some of the students talked about the lack of administrative support, and the failure of supervisors and clinical instructors to take appropriate actions regarding IPSB [4]. Some participants thought that potential workshops could also be useful for practising therapists [5].
The types of education required had two themes, 'knowledge' and 'coping skills'. The 'knowledge' content was encouraged to include the descriptions of IPSB, roles and powers of relevant disciplinary bodies, patient and professional rights, and the legal ramifications associated with IPSB [6]. The importance of statistical information, such as the prevalence of sexual harassment and the most common forms of sexual harassment directed towards physiotherapists and physiotherapy students was also requested by the students [6].
It was mentioned in O'Sullivan and Weerakoon [5] that having information on ethical and legal issues should be provided to the local physiotherapy associations to stay upto-date. The content to be included would be: the recognition of IPSB, the extent of the problem, prevention, the strategies to handle the situation, the recognition of boundaries, interpersonal communication, assertiveness skills, the rights and responsibilities of the physiotherapist and patient, and the legal and ethical issues relating to harassment [5].
The 'coping skills' content that was recommended comprised of strategies to manage the incidents of IPSB and the available support services to deal with the effects of IPSB. The prevention, detection, and immediate management of the incidences when they occurred, as well as the follow-up and reporting procedures in the event of IPSB, were important [7] Having 'hands on skills' training, such as workshops, was preferred in comparison to 'communication skills' training [5]. Some students even suggested having lectures from speakers with specific knowledge of IPSB issues and tutorials/seminars to discuss case studies [3]. The physiotherapists also acknowledged the importance of having supportive and responsive managers [10].

Quality and Risk of Bias of Included Studies
The National Heart, Lung, and Blood Institute [15] and the Critical Appraisal Skills Programme [16] Quality Assessment tools were used in this review. The National Heart, Lung, and Blood Institute [15] tool was used for cross-sectional studies. The Critical Appraisal Skills Programme [16] tool was used for the qualitative studies. The AXIS critical appraisal tool [17] was used to assess the risk of bias. The complete tables can be found in Appendix D. Two of the eight studies showed a good quality ranking with scorings of 19 and 20 out of a total of 20. The rest of them were in the middle rank quality with scorings from 16 to 18. Given this, it seems that a higher quality of studies is needed in this field. The qualitative studies have shown a fair internal quality with scorings of 16 and 17 out of 20. Furthermore, with respect to the risk of bias, the main deficits were for items 7 and 14 about the non-responders. Most studies were at a lower risk of bias.

Discussion
The aims of this review were to identify the incidence of IPSB in physiotherapy, as well as the situational factors in which it is reported, and describe any strategies and interventions. As hypothesized, the results of this review demonstrate a high incidence rate of IPSB amongst physiotherapists and physiotherapy students that is between 48-100%. The most used strategy was to ignore the behavior and most of the students highlight the importance of education to help the physiotherapists to manage the IPSB.
These results are in line with others found in different health professions. In a study of female doctors, nurses, and nurse aides working in the medical, surgical, and geriatric wards in three hospitals in central Israel in 2015 [20], sexual harassment varied from innuendo (55.1% incidence) to intentions of rape (1.5% incidence). The younger the staff, the more sexual harassment. In the current systematic review, the rates of harassment were not reported in relation to age in any of the articles, so we cannot make conclusions based on age. In a sample from the East, of 464 Japanese hospital nurses, 56% had encountered sexual harassment at some point from patients and 24 (5.2%) chose not to answer [21]. Registered nurses were at a much higher risk of sexual harassment than were nurse assistants and this was thought to be related to the educational level and awareness of sexual equality possibly increasing the reporting by registered nurses. In the current review, included studies did not report the incidence rates in relation to work seniority of the therapists, and an understanding of sexual equality was not investigated. Interpretation of the harassment and the rate of reporting may also be factors given the findings of Hibino et al. [21]. In this study, some participants interpreted a behavior as 'sexual harassment' and some not. This might also be related to education levels and/or experience.
According to the included studies, the incidence rate is most likely a result of a patient illness, which may be a mental illness or a behavioural condition, or as a result of the patient demographics, such as increasing age (particularly in male patients); feeling lonely, isolated, or uncertain with their sexuality; and/or the cultural beliefs that deter male patients from receiving directions from female therapists. Another likely reason for the high incidence rate may be due to the close interpersonal relationship that physiotherapists have with their patients [7].
It is interesting to note the higher rates in physiotherapy in comparison with the referenced nursing studies, given that in nursing and medical roles care sometimes involves breaking many of the social rules governing touch, bodily exposure, and sexuality [22]. This could also be true of the physiotherapists working in the area of continence. In the future, it would be interesting to note the type of task being undertaken at the time of the harassment, as this was not recorded in the included studies. Another study conducted by McComas et al. [18] stated that the prevalence of sexual harassment among physiotherapists was found to be similar across the acute, rehabilitation, and home care settings. However, severe forms of sexual harassment, such as an attempt to fondle, kiss, or grab, were more often seen in the public rather than the private sector [7].
One of the most reported strategies that physiotherapists and physiotherapy students used was to ignore the patient and their behaviour. This strategy may seem appropriate and effective in the short-term, but it may likely contribute to the recurrence of IPSB in the long-term. Similarly, for the study by Hibino et al. [21], the majority of their nursing participants tended to remain passive and did not take any definite physical steps to stop the behavior. An alternative strategy mentioned by most participants was to instead distract or redirect the patient. Furthermore, they would let the patient know that the behaviour was inappropriate. Other strategies were to treat the person in a more public space, and a number of changes to the management plan were suggested. Another commonly reported strategy was to report an incident to a superior or employer, which may be an effective strategy, provided that the superior takes action accordingly. It is noted that under-reporting is, however, an issue [21].
The importance of education about IPSB is highlighted through the suggestions of adding workplace training and curriculum to the undergraduate programs [5]. Moreover, inappropriate patient sexual behavior has been found to be an important issue not only in physiotherapy, but also in other workplace and training settings, such as nursing, dental hygiene, or psychiatry [23][24][25], to name a few. More generally, sexual harassment is reported in the educational field at all levels-primary, secondary, and superior educationwhere sexual harassment can be displayed among the students, from the teachers to the students, or from the students to the teachers [26][27][28]. For example, it has been claimed, in the context of sexual harassment among students, there is a lack of intervention of teachers as a preoccupying concern [29]. Studies agree on the need for research and education on the incidence, situational factors, and strategies that can counteract this pervasive problem.
Incorporating knowledge, such as current statistical information regarding the incidence of IPSB, within these programs would help create awareness of sexual harassment in physiotherapy [6]. It is also helpful to know the types of patient characteristics that are more likely to initiate incidents of IPSB, so that therapists can be more aware and potentially take precautions, such as treating the person in a more public space. Also, teaching physiotherapists and physiotherapy students the most effective skills/strategies to handle an incident of IPSB may help prevent or minimise the consequences of IPSB, unfortunately however, this was not evaluated in any of the included studies [3].

Limitations
This review was limited in that only articles published in English were included, which means that research published in other languages was therefore not consulted. Additional limitations of this review include the subjectivity of the incidence rate and situational factors, as most studies used retrospective research relying on participants' memory, which could alter an individual's perception/recall of sexual harassment. Another limitation was that the effectiveness of the strategies used to address IPSB was not clear enough. Furthermore, there are different outcome measures used to assess IPSB, which limits the comparison of the results between the studies, as there could be a discrepancy between the validity and reliability of the different outcome measures. Surveys were also limited by the small populations that they were administered to and the high attrition rates. In the study conducted by Boissonnault et al. [10], an online link was used to distribute the survey to the physiotherapy professionals in the American Physical Therapist Association (APTA), which may not be representative of physiotherapists across the globe. There were also limitations in quality across many of the studies. This may have impacted the validity of the results, and may potentially have limited the ability to make robust conclusions from this literature.

Future Research
Future research should involve the development and evaluation of an educational intervention, such as pre-post design or use designs like randomised controlled trials. It would be beneficial to decide on a common instrument, which will allow for consistency in the outcome measures being used to assess the incidence rate.
Conducting a pilot testing or statistical analysis is suggested for future studies to ensure the reliability and validity of the outcome measures used. On the other hand, the quality of the studies needs to be improved in the future; pre-post tests or RCTs would address the limitations shown in the quality assessment of the included articles. In particular, the relationship between the researcher and the participants needs to be adequately discussed. Further long-term follow up of interventions could be included, e.g., assessing the students pre-and post-graduation.

Conclusions
High rates of incidence of IPSB, and their situational factors, indicate the need to raise awareness amongst physiotherapists and physiotherapy students and educate them on how to minimise and/or respond to incidents of IPSB. This review discusses the content for a potential IPSB educational intervention with prioritised intervention strategies. It also highlights the need for updated studies with more robust designs and larger sample sizes to gain more insight into IPSB among current physiotherapists and physiotherapy students, and the effects of the educational interventions. Future research lines might focus on the development and evaluation of educational programs, which can be used for workplace training and pre-graduation education programs.
Author Contributions: All the authors contributed to conceptualization, formal analysis, investigation, methodology and writing and editing the original draft. All authors have read and agreed to the published version of the manuscript.
Funding: This research received no external funding.

Conflicts of Interest:
The authors declare no conflict of interest. More than 88% "believed that in-service and under-graduate education on this topic is important."

Appendix A. Types of Strategies
"It is important that we not only learn the skills to work with our patients as people but also that we learn to recognize what is happening in the communication system and have strategies available when difficulties with interactions arise. This aspect of health professional and patient interaction should be covered directly in our education programs" O'Sullivan (1999) Yes "All participants supported the need for formal education on the management of ISB at an undergraduate level. Most also stated that practising therapists would benefit from workshops".
Having 'hands on skills' training is preferred more than 'communication skills' training.
Having regular information on ethical and legal issues be posted in the local Physiotherapy Bulletin. Content to be included: recognition of ISB, extent of problem, preventing, strategies to handle, recognition of boundaries, interpersonal communication, assertiveness, rights and responsibilities of the physiotherapist and patient, legal and ethical issues relating to harassment.

Weerakoon (1998) Yes
"Most of the respondents believed that education in the area of IPSB is important. A higher proportion of respondents (88%) indicated that the topic should be introduced as part of the undergraduate curriculum, rather than form a part of in-service training (63.3%)." Teach about the therapists' rights Prevention, detection and immediate management of the incidences when they occur. Appropriate follow-up and reporting procedures in the event of IPSB