Urban Resilience to Flooding: Triangulation of Methods for Hazard Identiﬁcation in Urban Areas

: The e ﬀ ects of climate dynamics on urban areas involve the aggravation of existing conditions and the potential for emergence of new hazards or risk factors. Floods are recognized as a leading source of consequences to society, including disruption of critical functions in urban areas, and to the environment. Consideration of the interplay between services providers ensuring urban functions is essential to deal with climate dynamics and associated risks. Assessment of resilience to multiple hazards requires integrated and multi-sectoral approaches embracing each strategic urban sector and interactions between them. A common limitation resides in the limited data and tools available for undertaking these complex assessments. The paper proposes a methodology to undertake the spatial characterization of the ﬂood related hazards and exposure of both essential functions and services providers in urban areas, in the context of limitations in data and in ready-to-use tools. Results support the resilience assessment of these hazards, taking into account interdependencies and cascading e ﬀ ects. The approach is applied to Lisbon city as the study case. Results are promising in demonstrating the potential of combining data and knowledge from di ﬀ erent sources with dual modelling approaches, allowing us to obtain trends on the magnitude of e ﬀ ects of climate scenarios and to assess potential beneﬁts of adaptation strategies. Quantiﬁcation of the e ﬀ ects is reached, but results need to be assessed together with the underlying levels of uncertainty. The methodology can facilitate dialogue among stakeholders and between di ﬀ erent decision levels.


Introduction
Comprehensive understanding of the vision for urban areas encompasses a number of widely used concepts. The concepts of sustainability, resilience, adaptability, safety, transformation and liveability are more or less implicit as main guidelines for action [1,2], even if the understanding of these concepts is not generalized and is often vague or narrow [3]. Translation of these concepts into development strategies for the complex and dynamic urban systems can be an unreachable aim. However, as emphasized in Reference [3], "cities have proven to be remarkably resilient complex systems: many cities have existed for thousands of years and have persevered in the face of natural and human-induced disasters to become stronger and in some cases more resilient". Despite these debates, there is a need for a shift to a more sustainable and resilient path [1]. presents the developments in terms of risk identification related with climate change effects and services interdependencies, specifically for flood related hazards. The approach aims at setting a practicable methodology in a background of limitations in data and in ready-to-use tools using the city of Lisbon as a study case, including the spatial characterization of these hazards. The results are essential to supporting the assessment of the resilience to these hazards of essential urban functions such as mobility, wastes management and electricity supply, taking into account interdependencies and cascading effects. The paper details developments relevant for the mobility and wastes management sectors. The electrical sector, deemed essential for the city, has a Quality Service Zone Type A for the design and planning of the network, implying the existence of incremental layers of resilience and the robustness of the grid, while minimizing the impact in case of disruption. A Type A Zone has high-level redundancy in the electricity supply service [19].

Lisbon City Overview
Lisbon, the capital of Portugal, is one of 18 the municipalities of the biggest Portuguese metropolitan area and has the second largest European port on the Atlantic Ocean. Lisbon is a city shaped by influences of a large number of cultures over time and by the extensive riverfront on the river Tagus estuary. Characteristic figures for Lisbon city are listed in Table 1. The city has a temperate climate, classified as Mediterranean climate (Köppen climate classification: Csa), characterized by dry and hot summers and wet and fresh winter periods.
Climate change trends for Lisbon include the increase in average air temperature, decrease in annual and non-wet season rainfall, increase in wet-season rainfall and in intense rainfall events frequency, average sea level rise and increase of coastal floods frequency. The combined action of intense rainfall, wind, sea level rise with tides and storm surges is especially relevant for Lisbon's context and geographical position. The Municipality is involved and proactively committed to increase the resilience of the city to achieve the 17 Sustainable Development Goals by actively working in relevant areas such as participating in international initiatives such as C40 and 100 Resilient Cities, largely investing from strategic to practical actions to increase city sustainability [23,24].

Methodology Main Steps
The overall methodology proposed to undertake the spatial characterization of the flood related hazards has the following main steps: Sustainability 2020, 12, 2227 4 of 18 (i) Identification of flood related hazards, risk factors and risks using the selected affected sectors as case studies, namely, electricity supply, urban mobility and wastes collection. (ii) Selection of metrics for hazards characterization and mapping. (iii) Selection of representative scenarios to characterize current and future situations. (iv) Mapping of hazards and calculation of metrics to support further work on resilience assessment using GIS.
The methodology adopted for hazards identification takes the data obtainable for the investigation and available tools into consideration to diagnose and evaluate the effect of climate change scenarios in terms of flood related hazards as a route to ascertain resilience of urban services to these events. Both data and models have inherent limitations and uncertainties and research design is grounded on the use of complementary methods, in a triangulation-based approach [25], using multiple methods to study the research problem [26]. Methodological triangulation allows adding reliability and validity to the results and cross checking of results [27], taking advantage of overlapping and intersecting layers of geographic information. For the study case of Lisbon, the set of methods, available for the triangulation to support flood risk identification, are identified. The structure adopted in this study is given in Figure 1. i) Identification of flood related hazards, risk factors and risks using the selected affected sectors as case studies, namely, electricity supply, urban mobility and wastes collection. ii) Selection of metrics for hazards characterization and mapping. iii) Selection of representative scenarios to characterize current and future situations. iv) Mapping of hazards and calculation of metrics to support further work on resilience assessment using GIS. The methodology adopted for hazards identification takes the data obtainable for the investigation and available tools into consideration to diagnose and evaluate the effect of climate change scenarios in terms of flood related hazards as a route to ascertain resilience of urban services to these events. Both data and models have inherent limitations and uncertainties and research design is grounded on the use of complementary methods, in a triangulation-based approach [25], using multiple methods to study the research problem [26]. Methodological triangulation allows adding reliability and validity to the results and cross checking of results [27], taking advantage of overlapping and intersecting layers of geographic information. For the study case of Lisbon, the set of methods, available for the triangulation to support flood risk identification, are identified. The structure adopted in this study is given in Figure 1.

SET OF METHODS AND APPLICATION SCALES
Lisbon study case Assumptions in this study include the focus on the water cycle and flood related hazards, while the risk sources analysed are rainfall and coastal overtopping [10]. The emphasis here is on the mobility and waste management sectors, but the methodology is applicable to other urban sectors.

Tools and Data to Support Risk Identification
The first step is to identify the data and tools available for the study case to support the methodology refinement; the methodology takes into account current and future situations while considering climate change.
In terms of tools, two types of hydraulic mathematical models are available for the city of Lisbon [28,29]: (1) the City wide 1D GIS model; (2) the Downtown catchments JL using 1D/2D combined model (SWMM and Basement) [30,31]. These models have a number of limitations in the data for model building and confirmation, but the two models do represent a balance between spatial scope, level of detail and data availability. The former (1) covers the city as a whole but adopts a simplified hydraulic model and sewer network; the later (2) uses a more robust hydraulic formulation and includes network as well as overland flow simulation.
For the study case of Lisbon, the set of methods available to support description and mapping of flood related hazards are indicated in Figure 2, together with main outputs and hazard characteristics. Assumptions in this study include the focus on the water cycle and flood related hazards, while the risk sources analysed are rainfall and coastal overtopping [10]. The emphasis here is on the mobility and waste management sectors, but the methodology is applicable to other urban sectors.

Tools and Data to Support Risk Identification
The first step is to identify the data and tools available for the study case to support the methodology refinement; the methodology takes into account current and future situations while considering climate change.
In terms of tools, two types of hydraulic mathematical models are available for the city of Lisbon [28,29]: (1) the City wide 1D GIS model; (2) the Downtown catchments JL using 1D/2D combined model (SWMM and Basement) [30,31]. These models have a number of limitations in the data for model building and confirmation, but the two models do represent a balance between spatial scope, level of detail and data availability. The former (1) covers the city as a whole but adopts a simplified hydraulic model and sewer network; the later (2) uses a more robust hydraulic formulation and includes network as well as overland flow simulation.
For the study case of Lisbon, the set of methods available to support description and mapping of flood related hazards are indicated in Figure 2, together with main outputs and hazard characteristics.
The approach adopted in method 1, a qualitative method, allows for collaborative crosscheck, where groups or individuals with different points of view investigate common issues involving interrelated systems and services, increasing the validation and consolidation of the aspects Sustainability 2020, 12, 2227 5 of 18 evaluated [32]. With this approach, identification of flood related hazards and risk factors for strategic urban services was developed in a collaborative process involving representatives of the Lisbon city services included in the study. Stakeholders with direct involvement are listed in Table 2. Following the consultation sessions with stakeholders, the analysis of results for the study case resulted in an interdependencies matrix. The structure and aims of the study and focus on issues related to flooding in this specific city has determined the level of involvement of the stakeholders. Primary sewer network classification based on use of sewer capacity -Flood water depth classes (% exposed area) -Flood hazard to pedestrians classes (HR) [33] -Hazard to vehicles classes (% exposed area) [15] Methods The approach adopted in method 1, a qualitative method, allows for collaborative crosscheck, where groups or individuals with different points of view investigate common issues involving interrelated systems and services, increasing the validation and consolidation of the aspects evaluated [32]. With this approach, identification of flood related hazards and risk factors for strategic urban services was developed in a collaborative process involving representatives of the Lisbon city services included in the study. Stakeholders with direct involvement are listed in Table 2. Following the consultation sessions with stakeholders, the analysis of results for the study case resulted in an interdependencies matrix. The structure and aims of the study and focus on issues related to flooding in this specific city has determined the level of involvement of the stakeholders. For method 2, data from a historical events register, currently updated by the civil protection services, was used to assess citywide flood frequency.

Main outputs Hazards characteristics
In method 3, the citywide model approach (1) the hydraulic modelling simplified study of the drainage system (1D GIS model), was based on a conceptual model due to the complexity of Lisbon's drainage system and data limitations. This simulation tool uses GIS routines and was implemented on ArcMap ™ software. This model was built with the primary sewer network, to enable modelling of major physical and hydrodynamic properties of the system. This model includes 421 subcatchments, 797 junctions and 753 sewers, which make up a total of 173 km, around 12% of the whole sewer network length. From the 797 junctions, 218 are head junctions and 48 are final junctions, which discharge to a main trunk system (primary sewer conveying wastewater to the treatment plant), the Tagus River (receiving water body) or to neighbouring councils' sewers. Secondary sewers (crosssections smaller than 800 mm) are not included.  For method 2, data from a historical events register, currently updated by the civil protection services, was used to assess citywide flood frequency.
In method 3, the citywide model approach (1) the hydraulic modelling simplified study of the drainage system (1D GIS model), was based on a conceptual model due to the complexity of Lisbon's drainage system and data limitations. This simulation tool uses GIS routines and was implemented on ArcMap ™ software. This model was built with the primary sewer network, to enable modelling of major physical and hydrodynamic properties of the system. This model includes 421 sub-catchments, 797 junctions and 753 sewers, which make up a total of 173 km, around 12% of the whole sewer network length. From the 797 junctions, 218 are head junctions and 48 are final junctions, which discharge to a main trunk system (primary sewer conveying wastewater to the treatment plant), the Tagus River (receiving water body) or to neighbouring councils' sewers. Secondary sewers (cross-sections smaller than 800 mm) are not included.
In method 4, for the Lisbon Downtown catchments J-L, the 1D/2D SWMM and BASEMENT combined model was set to allow for estimating the flooded areas and its water levels at the surface. These catchments were selected because they are two of the most flood prone catchments in Lisbon, encompassing historical and touristic downtown areas with relevant infrastructure and services. The Sustainability 2020, 12, 2227 6 of 18 model for this area includes 32 sub-catchments, 331 sewers and 318 nodes, from which six corresponded to outfalls [28,29].

Selection of Metrics for Hazards Characterization and Mapping
Depending on the available information and model used, different criteria are applicable, resulting in a more comprehensive understanding of the hazards. The urban functions selected to illustrate the application of this methodology are those related to urban mobility and wastes collection.
In Table 3, a summary of metrics selected for flood related hazards for different approaches and scenarios is given.

Estuary water level
Area as a function of simulated water level available modelling results for the scenarios of estuary water level are from a study promoted by CML [34].
For the current situation, the historical data on flood events allowed obtaining hazard maps with areas as a function of flooding frequency, used to cross-validate the results from the simulations. A systematic recording of water levels was not undertaken and information on the water levels reached in each flood event is not available. For surface flows, the water level metric allowed for evaluation of consequences in properties.

Selection of Representative Scenarios
The selection of representative scenarios took two aspects into account: the infrastructure and climate. For the former, two situations were analysed: existing infrastructure and adaptation strategies (CAS, or climate adaptation strategy). For the latter, two situations were studied: the current situation and a future situation where climate change is accounted for. From the results of available studies on climate change to Lisbon, to characterize current situation and climate change [34,35], representative scenarios were selected, for both the current situation and future situation, for rainfall and for Tagus river estuary levels. These scenarios are aligned with those used by the Municipality for climate adaptation planning purposes.
For both climate situations, three return periods were selected (10 years, 20 years and 100 years) to take into account the variations in precipitation intensity. The actual values for existing infrastructure with climate change were defined as relative changes to current situation values. To limit the number of hydraulic simulations, an average estuary water level was adopted for each climate situation. The reference period for the future situation taking climate change into account is 2071-2100 (worst-case scenario). Three scenarios were analysed and compared: CS, used as the baseline, with the current system and climate characteristics; BAU, business as usual (for the system) assuming a future situation with climate change; and CAS, a future situation including the implementation of selected strategies for climate adaptation and assuming climate change scenarios.

Mapping of Hazards and Data for Calculation of Global Metrics for Resilience Assessment
The mapping of flood related hazards and calculation of metrics to be used as input to resilience assessment was carried out using the municipality GIS and data from several city databases. The global metrics adopted depended on the information available, but essentially consisted of aggregation by length and area, number or aggregated values for the variables used.

Preliminary Interdependencies Matrix
The broad identification of interdependencies in the city of Lisbon considers seven main urban services or infrastructure for which a matrix of exposure and interdependencies was developed: electricity supply; telecommunications; water cycle; wastes; mobility; green and blue infrastructure; urban equipment; public lighting; and heritage areas. A simplified version of the matrix is presented in Table 4. Systematic analysis took several urban services into consideration, including plausible cascading events. Globally, runoff and flooding can directly or indirectly affect most services and infrastructure.

Main Results for Processing of Flooding Historical Records and Comparison with CS Simulation Results
The results of the processing of historical records for the three return periods compared with the results of the model (1) simulations for current situation (CS as baseline) (Figure 3, for T=100 years) allow cross validating the results. Overall, the simulation results match with historical records for flood prone areas, especially for those near the river Tagus or areas where floods are more severe. As is evident from Figure 3, simulation results using a simplified network with only primary sewers do not provide full spatial coverage, with some areas with historical records likely to be associated with secondary sewers or rainwater inlets insufficiency. Additional model limitations such as simplified hydraulics, and the eventual occurrence of sedimentation and blockages not represented in the model, explain the apparent spare flow capacity in areas where flooding occurs regularly.
Historical records provide valuable information since the areas for each class of flood frequencies incorporate several records associated with each event and an extensive number of observations, and represent a proxy of the area for each flood frequency.

Main Results for Current Situation and Business as Usual with Climate Change
Comparing the results of model 1 (1D GIS based), for the current situation (CS as baseline) and climate change scenarios (BAU, business as usual), i.e., BAU-CS, for each return period, allows estimating the effects of climate change scenarios simulated for the whole city, despite the limitations previously mentioned. The results show an aggravation in the metric C (use of sewer capacity) as response to increased flows generated, for the three return periods (Figure 4 and Table 5). The urban drainage overall performance decreases 8.6%, 7.8% and 10.0%, respectively for the return periods 10, 20 and 100 years. These percentages correspond to the sum of the values of classes "high" and "very high" from Table 5 and represent the relative increase in sewer length where capacity exceeds full pipe capacity and is a proxy of the relative effect of the simulated climate change scenarios.

Main Results for Current Situation and Business as Usual with Climate Change
Comparing the results of model 1 (1D GIS based), for the current situation (CS as baseline) and climate change scenarios (BAU, business as usual), i.e., BAU-CS, for each return period, allows estimating the effects of climate change scenarios simulated for the whole city, despite the limitations previously mentioned. The results show an aggravation in the metric C (use of sewer capacity) as response to increased flows generated, for the three return periods (Figure 4 and Table 5). The urban drainage overall performance decreases 8.6%, 7.8% and 10.0%, respectively for the return periods 10, 20 and 100 years. These percentages correspond to the sum of the values of classes "high" and "very high" from Table 5 and represent the relative increase in sewer length where capacity exceeds full pipe capacity and is a proxy of the relative effect of the simulated climate change scenarios.  For Lisbon downtown catchments J and L, results of the assessment of flood water level hazard using model 2 (Table 6) show a predominance of very low water levels and a slight increase in flooded areas associated with climate change scenarios (BAU). The apparent small magnitude in the effect of precipitation and sea level increase is explained by the aggregation in hazard classes, a factor not affected by variations in level within the classes of hazard, which is observed in detailed simulation results such as the example in Figure 5, the map showing the results at a critical time step, for T100. The overall magnitude of this hazard is identical in BAU and CS simulation results.

C Range Use of Sewer Capacity
Return Period (%(BAU-CS)) T010 T020 T100 High +6.7 +5.1 +0.8 C > 1. 5 Very high +1.9 +2.7 +9.2 For Lisbon downtown catchments J and L, results of the assessment of flood water level hazard using model 2 (Table 6) show a predominance of very low water levels and a slight increase in flooded areas associated with climate change scenarios (BAU). The apparent small magnitude in the effect of precipitation and sea level increase is explained by the aggregation in hazard classes, a factor not affected by variations in level within the classes of hazard, which is observed in detailed simulation results such as the example in Figure 5, the map showing the results at a critical time step, for T100. The overall magnitude of this hazard is identical in BAU and CS simulation results.  The results for hazard to pedestrians are shown in Table 7. The magnitude of this hazard increases for all return periods, reaching around 4.0, 3.6 and 2.9 for the T010, T020 and T100 return periods, showing a slight decrease with the return period. Results for the assessment of hazard to vehicles (Table 8), follow a similar trend. The results for hazard to pedestrians are shown in Table 7. The magnitude of this hazard increases for all return periods, reaching around 4.0, 3.6 and 2.9 for the T010, T020 and T100 return periods, showing a slight decrease with the return period. Results for the assessment of hazard to vehicles (Table 8), follow a similar trend.    Considering the results from the methods applied, it can be concluded that current situation is already unfavourable in terms of flooding frequency in various locations in Lisbon, but the magnitude of the hazards is generally low. Generally, these results are in alignment with available historical observations. The overlapping of the maps for the use of sewer capacity ((model 1D GIS) with results of model 1D/2D, for catchments J and L, confirms the most overloaded parts of the sewer network.
The climate change scenarios simulated do not impose significant increase in the magnitude of flood related hazards to properties and infrastructures, pedestrians and vehicles. Consequently, implications for the mobility and to waste sectors, compared to current situation, are expected to be low.

Main Results for Selected Adaptation Strategies and Climate Change Scenarios
The three adaptation strategies selected for testing the proposed methodology, are some of those that can be simulated by hydraulic modeling and considered to be relevant by the stakeholders. These strategies are proposed in the Lisbon Master Plan 2016-2030 [36]. Even during risk identification, as presented in this paper, it is valuable to assess the impact of adaptation strategies in the flood related hazards.
The first strategy, CAS1-Adaptation of green infrastructure, corresponds to a significant increase of the total green area in the city ( Figure 6). The second strategy, CAS2-Peak flow attenuation through the construction of two retention basins, includes the construction of two small retention basins, one of which has the main purpose of retaining solids (Figure 7). Considering the results from the methods applied, it can be concluded that current situa already unfavourable in terms of flooding frequency in various locations in Lisbon, b magnitude of the hazards is generally low. Generally, these results are in alignment with av historical observations. The overlapping of the maps for the use of sewer capacity ((model 1 with results of model 1D/2D, for catchments J and L, confirms the most overloaded parts of the network.
The climate change scenarios simulated do not impose significant increase in the magnit flood related hazards to properties and infrastructures, pedestrians and vehicles. Conseq implications for the mobility and to waste sectors, compared to current situation, are expecte low.

Main Results for Selected Adaptation Strategies and Climate Change Scenarios
The three adaptation strategies selected for testing the proposed methodology, are some o that can be simulated by hydraulic modeling and considered to be relevant by the stakeholders strategies are proposed in the Lisbon Master Plan 2016-2030 [36]. Even during risk identificat presented in this paper, it is valuable to assess the impact of adaptation strategies in the flood hazards.
The first strategy, CAS1 -Adaptation of green infrastructure, corresponds to a sign increase of the total green area in the city ( Figure 6). The second strategy, CAS2 -Pea attenuation through the construction of two retention basins, includes the construction of two retention basins, one of which has the main purpose of retaining solids (Figure 7).   The third strategy modelled, CAS3-Construction of new components in drainage system, proposes the construction of a large interception tunnel and improvement in the inlets to the sewer network ( Figure 8).
The three strategies were simulated with the citywide simplified model 1 but for the detailed model 2 of catchments J and L, only CAS3 is relevant.
Results of model 1 (1D GIS based), for BAU, CAS1, CAS2 and CAS3, for each return period, for the metric C, use of sewer capacity, are given in Figure 9, in terms of the relative variations to CS. The results show an aggravation in the metric C for BAU situation as presented previously as response to increased flows generated in the scenarios of climate change, for the three return periods. CAS1 has only some effect in the areas downstream of the catchments but even in those areas the reduction is limited, since the area upstream to the basins is small and the basin volumes are also small. CAS2 has no substantial influence and results are similar for all return periods. This is attributed to the small influence of the green areas on the hydrological processes for intense rainfall events. CAS3 is the only strategy contributing to decrease the length of sewers in the most severe class. However, since the effect is mainly expected in the areas downstream of the tunnels, the effect is not evident when evaluated for the whole city. In Table 9, the results for the areas downstream of the tunnels are presented and the effect of the tunnels is clearly effective in the reduction of flooding.

Results for Selected Adaptation Strategies and Climate Change Scenarios
three adaptation strategies selected for testing the proposed methodology, are some of those be simulated by hydraulic modeling and considered to be relevant by the stakeholders. These s are proposed in the Lisbon Master Plan 2016-2030 [36]. Even during risk identification, as d in this paper, it is valuable to assess the impact of adaptation strategies in the flood related first strategy, CAS1 -Adaptation of green infrastructure, corresponds to a significant of the total green area in the city ( Figure 6). The second strategy, CAS2 -Peak flow ion through the construction of two retention basins, includes the construction of two small basins, one of which has the main purpose of retaining solids (Figure 7). ure 6. Green areas relative change: % rease from BAU to CAS1.  The third strategy modelled, CAS3 -Construction of new components in drainage system, proposes the construction of a large interception tunnel and improvement in the inlets to the sewer network ( Figure 8). The three strategies were simulated with the citywide simplified model 1 but for the detailed model 2 of catchments J and L, only CAS3 is relevant.
Results of model 1 (1D GIS based), for BAU, CAS1, CAS2 and CAS3, for each return period, for the metric C, use of sewer capacity, are given in Figure 9, in terms of the relative variations to CS. The results show an aggravation in the metric C for BAU situation as presented previously as response to increased flows generated in the scenarios of climate change, for the three return periods. CAS1 has only some effect in the areas downstream of the catchments but even in those areas the reduction is limited, since the area upstream to the basins is small and the basin volumes are also small. CAS2 has no substantial influence and results are similar for all return periods. This is attributed to the small influence of the green areas on the hydrological processes for intense rainfall events. CAS3 is Globally, the results indicate that from the three strategies analysed, only CAS3 has a significant effect on flood related hazards and is limited to the areas downstream of the tunnels. (b) Use of sewer capacity: results for T020 (c) Use of sewer capacity: results for T100   The effect of CAS3 on the catchments J and L is also beneficial but is not improving significantly under the current situation. This can be explained by the existence of duckbill tidal valves that require a certain pressure upstream to allow flows downstream to receiving waters. The CAS-3 results for downtown catchments detailed modelling (model 2) show the increase of the carrying capacity at the downstream sewers as the main effects of construction of the diversion tunnels, as obtained for the 1D GIS Model simulations. Nevertheless, in some cases, considerable water depths still occur.
The results for flood hazard to pedestrians show a slight decrease for all return periods. The results for the hazard to vehicles follows a similar trend.

Final Remarks
Risk identification is a key phase for risk-based approaches as well as to assessing resilience. Limitations in data and in ready-to-use tools often limits the development of these assessments. The methodology applied allows us to proceed with the spatial characterization of the flood related hazards and exposure of essential functions and services providers in urban areas, as a first step to support the assessment of the resilience to specific hazards, taking into account interdependencies and cascading effects. The combination of methods and existing data can add benefits often not obtained with more sophisticated methods and data. The combination of data and knowledge from different sources with dual modelling approaches can provide helpful results about the magnitude hazards, using metrics that relate with the urban functions and corresponding services, for different situations and scenarios.
An encouraging outcome of the methodology is the understanding achieved by stakeholders that are not familiar with water issues, about the relevance of flood related hazards for their modus operandi and the value of information they could obtain from other stakeholders to increase the resilience and reliability of their services.
The results obtained for the situations analysed modified the beliefs of involved people about the effect of some strategies to reduce flooding, while improving their understanding of hydrological and hydraulic processes and their relevance for managers and operators in Lisbon.
Areas for improvement include procedures to record flooding events and corresponding meteorological information, information on sewer network operational condition promotion of closer collaboration between stakeholders. Tools such as hydraulic models need to be recognized as effective in supporting current systems management.
The characterization of the hazards is instrumental to the adaptation of different sectors and, in this application, allowed us to realize that despite climate change impacts, the current situation is already affecting a number of city functions and services.