Strategic Orientations and Absorptive Capacity on Economic and Environmental Sustainability: A Study among the Batik Small and Medium Enterprises in Malaysia

This research intended to evaluate the effects of innovation orientation (INO), customer orientation (CSO), supplier orientation (SPO), network orientation (NWO), and absorptive capacity (ABC) on economic and environmental sustainability among the Batik small and medium enterprises (SMEs) in Malaysia. This study adopted a cross-sectional design and collected quantitative data using self-reported adopted scales from 213 randomly selected Batik SMEs from Kelantan and Terengganu, Malaysia. The results revealed that INO, CSO, and ABC had a positive and significant effect on the economic sustainability (ECS) of the Batik SMEs in Malaysia. The effects of SPO and NWO on ECS were positive but not statistically significant. It was found that ECS significantly and positively affected the environmental sustainability (ENS) of the Batik SMEs in Malaysia. Besides that, ECS mediated the effects of CSO and ABC on the ENS of the Batik SMEs in Malaysia. Furthermore, important performance matrix analysis revealed that the most important factors for ENS were Batik SMEs’ ECS, absorptive capacity, and INO. For the performance of ENS, the most important factors were CSO, SPO, and NWO. The Batik SMEs and entrepreneurial development programs and policies should focus on innovation and CSO as well as improving ABC to sustain in today’s competitive business environment.


Introduction
Sustainability is important for current society. The responsibility to protect the environment is a mutual and far-reaching objective compared to firms' concern for profit [1]. Society at large is aware of its obligation towards ecological issues [2]. Large firms are performing corporate social responsibility (CSR) activities to perform their duties toward the society and environment [3]. However, SMEs did not have a framework as a guide to perform their duties towards the environment [4]. Moreover, sustainability goal achievement is the most common goal as humans are responsible for the degradation of the environment as a result of industrial development in the 20th century [5].
Sustainability is not a generally accepted issue in SMEs [2]. Sustainable business practices should develop to achieve sustainability at the economic, social, and environmental levels [1]. The shift in firm practices requires careful consideration and changing the mindset that the firms are running their businesses with [6]. SMEs are important in developed and developing economies and they are considered to have the potential for national economic growth [7]. The primary concern that guides SMEs is the firm's profitability, in which performing environmental and social activities are considered costs that severely damage the firm's profitability objectives [8]. The win-win notion is to focus on achieving economic ends without compromising the environmental factor. The degradation of the environment is caused by humans [1]. It is believed that the effective way to reduce the negative impact of economic development on the environment is the mutual responsibility of large and small firms [2]. Most business firms concentrate on multiple objectives that undermine the effective way to manage their business by neglecting environmental concerns to achieve economic objectives [1]. However, firms should develop strategic links with the stakeholder and sustain business success while being concerned with the environment in general [6,8]. It is quite challenging for SMEs to achieve their business goals and preserve the environment at the same time.
Malaysian SMEs are significant contributors to economic development as they contribute 98% of the GDP, as well as 63% of employment and about 21% of export contributions are by the SME sector [9]. Achieving sustainability of SMEs relies on the financial performance of SMEs [2]. The Batik industry is engrained in Malaysian antiquity and established in rewarding the cottage industry [2]. The Malaysian Batik gained its popularity among the locals and foreigners as the third most demanded handicraft in Malaysia. It is known that Kelantan and Terengganu have abundant Batik SMEs [10]. Local Batik SMEs faced competition from China which caused many small Batik manufacturers to close down their businesses [2]. The sustainability of Malaysian Batik SMEs is at stake, facing competition locally and abroad [10]. Moreover, the close association with suppliers and having a CSO enables the Batik producers to achieve ECS and ENS. This study empirically evaluated the Batik SME's ECS through INO, CSO, SPO, NOW, and ABC. Besides that, it intended to examine the effects of Batik SME's ECS on their ENS.
The next section covers the literature review of INO, CSO, SPO, NWO, absorptive capacity, ECS, and ENS concerning SMEs. Then, the next section describes the method of conducting this study based on the literature review and hypotheses development. Sections 4 and 5 present the analysis and results respectively. Section 6 presents the conclusions, future research opportunities, and study limitations.

Strategic Orientation and Economic Sustainability
The resource-based view (RBV) proposes that sustainable performance is derived from valuable, inimitable, and rare resources that allow firms to perform better than their competitors [11]. It is also essential that firms design a strategy that fully utilizes their most effective core resources and capabilities [12]. Villalonga [13] argued that RBV signifies intangible resources as a critical driver of performance, denoting that it is the business ability of resources that leads to a competitive advantage over time. In order to outperform others, firms need to incorporate possible competitive flaws as well as the costs involved in implementing the strategies [14]. Therefore, the association between strategic orientations as intangible and valuable resources that give rise to a firm's economic and environmental sustainability is explained under the premises of RBV.

Innovation Orientation (INO)
Innovation became the hallmark of 21st-century firms. Innovation is a complex and resource-driven activity that needs trans-functional coordination among the firms' functional departments with a general sense of shared understanding and innovation as beliefs and values [15]. INO is generally associated with the firms' strategic intent for innovation with plans and commitment for faster innovations at the firm level [16]. INO is quite different from innovation as an output. INO is a complex and multidimensional construct based on the firms' strategic direction to have unique learning paradigms and trans-functional operations in innovating with the available resources [17]. INO is a shared belief system that enables firms to coordinate and achieve their goals in a superior way [18]. It is believed that knowledge, learning, and coordinated efforts are critical to INO at the firm level [3].

Customer Orientation (CSO)
CSO is a core marketing conceptualization [6]. CSO is having a sufficient understanding of the firm's target customer market to continue delivering superior values to the customers [5]. CSO is also the strategic stance by the firm in considering customer requirements as the key to business success [15]. CSO enables firms to achieve higher customer satisfaction through innovation and performance [3]. Besides that, CSO is the critical marketing capability of the firms in achieving competitive advantages in competitive market conditions [19]. CSO can promote superior performance in small and medium firms [8]. However, high CSO can harm the firm's performance as it requires more cost [8].

Supplier Orientation (SPO)
Having a strong and consistent relationship with suppliers can help firms to have a competitive advantage compared to the competitors [20]. Firm SPO is the relationship between the firm and the supplier in having a positive impact on firm performance [15]. A close and flexible relationship with the suppliers enables the firm to manage the supply chain well and accordingly plan based on the collective mutual understanding for product innovation and process change [20]. It is known that SPO has a positive impact on firm performance [6].

Network Orientation (NWO)
The managerial network is the key to working with firm stakeholders and has a significant relationship with the market intent of the firm [4]. Having a managerial network enables the firm to build ties with business and other institutional level partners in government [21]. Network building helps to focus better on the strategy execution of the firm to satisfy the stakeholder and the firm's profitability [22]. SMEs are a vital part of every economy, and SMEs' performance depends on the firm market orientation, and execution of market orientation associated with the NWO opted by the firm [7]. Effective NWO greatly influences firm performance in general. Network building is vital for progressive entrepreneurs and positively related to firm innovation and firm performance [6].

Absorptive Capacity (ABC)
ABC is the firms' ability to assimilate and apply new externally acquired knowledge [17], which is important for the creation of competitive advantage. ABC enables the firms to innovate and achieve customer satisfaction and advantage over the competitors [16]. The firms' capacity to acquire, assimilate, and utilize new knowledge is highly associated with their investment in knowledge and learning capabilities [18]. Large firms invest in research and development (R&D) frequently but small firms find it difficult to invest in R&D [6]. Moreover, ABC is associated with the firms' innovation outcome and financial performance [5]. ABC is the inherent ability to tap the externally available knowledge to sync with the internally available knowledge in transforming the firms' practices to innovations that deliver economic performance [4].

Economic Sustainability (ECS)
ECS objectives are important for SMEs [8]. However, having ECS is different from achieving economic objectives. ECS is associated with achieving the current economic objectives without compromising future economic objectives [15]. Financial objectives such as profitability, cost reduction, and management of financial issues need to focus on sustainability [17]. Long term orientation and making transparent financial dealing are vital aspects of ECS [16]. It is known that striking a balance for all the stakeholders to satisfy them is at the core of firms' ECS [8].

Environmental Sustainability (ENS)
Environmental sustainability refers to reducing firms' business practices' impact on the natural environment [1]. A firm's ecological concern translated into all its business practices. Monitoring and making the right adjustments are crucial features of substantial environmental efforts [20]. Protecting and preserving becomes the core of all business activities in which firms' business practices mitigate environmental issues [22]. ENS is about working with business partners to conserve the environment and reduce the impacts on the natural environment [4]. Moreover, the impacts of business practices on the environment are carefully studied to change business practices making them more environmentally friendly.

Innovation Orientation and Economic Sustainability
INO needs a mechanism to connect to organizational resources in developing new products and services to meet the customers' existing and future needs with fewer resources and costs for creating an advantage [23]. Besides that, INO is a dynamic feature of an organization's economic success [18]. The orientation for innovation can charge up the resources to innovate and achieve significant economic success for the firms [3]. Changing product design and investing in R&D to translate ideas into products or services are necessary for the innovation process in promoting economic success [23]. Therefore, the following hypothesis is created: Hypothesis 1 (H1). Innovation orientation has a positive and significant effect on economic sustainability.

Customer Orientation and Economic Sustainability
A business driven by CSO is focused on customer demand and achieving customer satisfaction [6]. Increasing customer value from products and services enables firms to meet their economic objectives. Park et al. [3] reported that CSO influenced performance (β = 0.421, p = 0.000) and the firm's innovativeness as performance outcome. Neneh [8] revealed that CSO positively impacted the firm's economic performance (β = 0.50, p = 0.050). Consequently, the firm with a higher CSO will have more sustainable economic performance. Hence, this study hypothesized the following: Hypothesis 2 (H2). Customer orientation has a positive and significant effect on the economic sustainability of the firm.

Supplier Orientation and Economic Sustainability
Suppliers are the firm's business partner, and the success of the firm depends on active collaboration with them [24]. Moreover, evaluating the association with each supplier partner regularly and uplifting them to a reasonable level helps the firm to obtain ECS by sharing strategic and valuable information with the partners [20]. Having a strategic and long-term relationship with business suppliers is the key to the firm's business success. Firm business performance is significantly associated with supply chain management by the firm (r = 0.569, p = 0.010) [20]. Therefore, the following is hypothesized for the Batik SMEs in Malaysia:

Hypothesis 3 (H3).
Supplier orientation of the firm has a positive and significant effect on the firm's economic sustainability.

Network Orientation and Economic Sustainability
Networking is another key activity to build an association with the buyer, supplier, competitors, and other industries [22]. Close ties with government sector officials can facilitate firms in having first-hand information about government policies that impact the firm business and operations [19]. Moreover, a firm's business is based on an honest and mutually beneficial relationship with its stakeholders like the buyers, suppliers, and competitors. Neneh [8] reported that a firm's association with business partners (β = 0.197, p = 0.050), social partners (β = 0.189, p = 0.050), and political partners (β = 0.278, p = 0.050) could positively influence the firm's economic performance. The good networking of a firm enhances the firm's economic performance in a sustainable way [25]. The discussion above has led to the following hypothesis: Hypothesis 4 (H4). Network orientation of the firm has a positive and significant effect on the firm's economic sustainability.

Absorptive Capacity and Economic Sustainability
ABC represents the firm's ability to create new products and services based on internal knowledge capacities to harness external knowledge [6]. ABC permits the firms to have a competitive advantage such as knowledge acquisition [7]. Previous research identified ABC acting as a conduit that plays an instrumental role in facilitating innovation within an organization [26][27][28]. Albort-Morant et al. [17] reported that ABC positively affected the green innovation performance of Spanish manufacturing SMEs (β = 0.330, p = 0.000). SMEs' business performance is greatly influenced by the firms' ABC [22]. The above discussion has led to the following hypothesis:

Hypothesis 5 (H5).
Absorptive capacity of the firm has a positive and significant effect on the firm's economic sustainability.

Economic and Environmental Sustainability
ECS enables the firm to have the necessary sources to reduce the firm's impact on the environment [23]. The replacement of current environmentally unfriendly products requires resources and investment; ECS paves the way for achieving ENS [4]. SMEs have resource constraints and they are generating alternative resources that require a massive shift in the mindset of SME management and dedicated resources [21]. The firm's economic sustainable performance has a positive and significant association with the firm's ENS [25]. The above discussion has led to the following hypothesis: Hypothesis 6 (H6). Economic sustainability has a positive effect on environmental sustainability.

Mediation Effect of Economic Sustainability
It is frequently reported that the firm's ECS is a function of the firm's INO, CSO, SPO, NOW, and ABC [8,15,18,20]. It is believed that the firm's ENS is significantly associated with the firm's ECS [1]. For the achievement of the firm's ENS, a firm's INO, CSO, SPO, NOW, and ABC are mediated by the firm's ECS as follows: Hypothesis 7 (H7). Economic sustainability mediates the relationship between innovation orientation, customer orientation, supplier orientation, network orientation, and absorptive capacity with the environmental sustainability of Batik SMEs.
All associations hypothesized are presented in Figure 1 below:

Data Collection and Sample Selection
The subjects for this study were Batik producers from Kelantan and Terengganu. These two states are famous for the production of Batik on the east coast of Malaysia [10]. The researcher contacted the Malaysian Handicraft Development Corporation under the Ministry of Tourism, Art, and Culture Malaysia and obtained a list of 468 registered firms from Kelantan and Terengganu, Malaysia. First, the researcher contacted all the firms via telephone for permission and appointments. The data were collected using structured questionnaires in which the researcher conducted face to face interviews with the firms. The surveys were administered for three months from June 2019 to August 2019 which obtained 213 valid responses for the study.

Measurement and Scales
The questionnaire was designed using previously validated scales. This study adopted seven items from Yusof et al. [18] to estimate the INO for Batik SMEs. Six items from Neneh [8] and Masadeh et al. [15] were used to assess CSO. SPO was evaluated using seven items from Kumar et al. [20] and Acar et al. [24]. Besides that, NWO was assessed using three items from Panda [21], ABC was investigated using six items from Agostini et al. [6], and seven items were adopted to estimate SME's ECS and 11 items to estimate SME's ENS from Ferro et al. [1]. The questionnaire was translated into the Malay language for better understanding and the study constructs used a five-point Likert scale. The complete list of questions is presented in the Appendix A: Table A1.

Assessment of Common Method Variance (CMV)
Scientific methods of measurement in social science research are associated with common method bias caused due to their single source and single point of time data [29]. Harman's [30] onefactor test was the suggested remedy to assess the impact of CMV on the study constructs [29]. The one-factor Harman's test confirmed that CMV was not a critical issue as the highest factor accounted for 16.38% variance which was less than the suggested limit of 50%.

Multivariate Normality
There is no need for multivariate normality in the data to utilize the SEM-PLS as it is a nonparametric analysis tool [31]. However, data normality was verified upon the recommendation of Peng and Lai [32], an online tool of web power was utilized to confirm the data normality. The test

Data Collection and Sample Selection
The subjects for this study were Batik producers from Kelantan and Terengganu. These two states are famous for the production of Batik on the east coast of Malaysia [10]. The researcher contacted the Malaysian Handicraft Development Corporation under the Ministry of Tourism, Art, and Culture Malaysia and obtained a list of 468 registered firms from Kelantan and Terengganu, Malaysia. First, the researcher contacted all the firms via telephone for permission and appointments. The data were collected using structured questionnaires in which the researcher conducted face to face interviews with the firms. The surveys were administered for three months from June 2019 to August 2019 which obtained 213 valid responses for the study.

Measurement and Scales
The questionnaire was designed using previously validated scales. This study adopted seven items from Yusof et al. [18] to estimate the INO for Batik SMEs. Six items from Neneh [8] and Masadeh et al. [15] were used to assess CSO. SPO was evaluated using seven items from Kumar et al. [20] and Acar et al. [24]. Besides that, NWO was assessed using three items from Panda [21], ABC was investigated using six items from Agostini et al. [6], and seven items were adopted to estimate SME's ECS and 11 items to estimate SME's ENS from Ferro et al. [1]. The questionnaire was translated into the Malay language for better understanding and the study constructs used a five-point Likert scale. The complete list of questions is presented in the Appendix A: Table A1.

Assessment of Common Method Variance (CMV)
Scientific methods of measurement in social science research are associated with common method bias caused due to their single source and single point of time data [29]. Harman's [30] one-factor test was the suggested remedy to assess the impact of CMV on the study constructs [29]. The one-factor Harman's test confirmed that CMV was not a critical issue as the highest factor accounted for 16.38% variance which was less than the suggested limit of 50%.

Multivariate Normality
There is no need for multivariate normality in the data to utilize the SEM-PLS as it is a non-parametric analysis tool [31]. However, data normality was verified upon the recommendation of Peng and Lai [32], an online tool of web power was utilized to confirm the data normality. The test results confirmed that the data set is not normal, as the Mardia's multivariate coefficient p-values were less than 0.05 [33].

Data Analysis Method
Partial least square modeling (PLS-SEM) techniques are commonly used as an analytical tool to work with latent constructs and investigate the causal effect of endogenous variables with small data sets with an explorative nature and non-normality nature [31]. By following the recommendation by Chin [34], the PLS-SEM results were reported in two stages. The study reliabilities were reported with Cronbach's alpha (α) and composite reliability (CR) with the recommended values of α and CR at 0.70 or above [34]. The average variance extracted (AVE) should be at 0.50 or above to establish convergent validity [31]. The variance inflation factor is determined to evaluate the presence of multicollinearity in the study constructs [34]. Moreover, the discriminant validity of study constructs was verified using cross-loading, Fornell-Larcker, and Heterotrait-Monotrait ratio (HTMT) in PLS-SEM in which the Fornell-Larcker values have to be at the cut-off values of 0.70 and HTMT at 0.900 [35]. This study used r 2 , effect size (f 2 ), and Q 2 as common measures for the measurement model assessment. r 2 is the measure of the model explanation power. Effect size (f 2 ) signifies the effect of each exogenous variable on the endogenous variable with the suggested guidelines by Cohen [36]. Q 2 value represents the effect size of the model with only an exogenous variable for the specific part of the model. Hair et al. [31] suggested 0.02, 0.15, and 0.35 as the small, medium, and substantial predictive relevance of the model respectively. The importance-performance map analysis (IPMA) describes the relatively high to low importance of the endogenous constructs in the study [34] in identifying the potential area of improvements from the point of view of the management and scholars. The IPMA centered on the total effect of the rescaled variable scores in the unstandardized arrangement. Rescaling developed each latent variable score between values of 0 and 100. The mean value of the latent variable score represents the performance of the latent variable, where 0 represents the least and 100 represents the most important regarding the performance of the endogenous construct [31]. Table 1 shows the profile of the respondents. A significant portion of respondents was male which made up 58.7 %. A total of 52% of the respondents were in the age range of 31-40 years old, followed by 23.5% between 21-30 years old, and 21.1% between 41-50 years. A total of 65.7% of the respondents were married and 27.7% of them were single or not married. Around 45.5% of the respondents had a secondary level school education, 23% had an STPM/diploma level education, 10% of the respondents had a degree-level education, and 10.8% had no formal education. A total of 63.4% of the respondents belonged to Kelantan and the rest of them belonged to Terengganu.

Validity and Reliability
According to Hair et al. [31], the reliabilities for the study's constructs for alpha (α) and composite reliability (CR) of each construct should be more than 0.961, 0.859, and 0.972 respectively. The Cronbach's alpha values for each construct were well above the threshold of 0.70 and the minimum value of alpha was 0.861 [31]. Table 2 presents the results in which all the CR values are above the threshold of 0.70 and the minimum value of CR is close to 0.883 [31]. These results reveal that the constructs are reliable and perform well for the next analysis. The AVE for all items of each construct must be above 0.50 to achieve the convergent validity in approving the uni-dimensionality for each construct [31]. Table 2 shows the items that display that the constructs have acceptable convergent validity. The item loading and cross-loading were reported for validation of construct discriminant validity. The study construct had satisfactory discriminant validity (see Table 3). Furthermore, this study used the Foronell-Larcker criterion [37] and the hetero-trait and mono-trait HTMT ratio to determine the discriminant validity of study constructs. The Fornell-Larcker criterion should be less than 0.70 to provide evidence of construct discriminant validity [31], whereas the HTMT ratio needs to be less than 0.90 to establish the discriminant validity of study constructs [35]. Table 3 shows that the study has discriminant validity.

Path Analysis
The assessment of the structural model revealed that the model has good validity and reliabilities. The next step is to measure the measurement model to investigate the impact of INO, CSO, SPO, NOW, and ABC on ECS. The adjusted r 2 value for the five input variables (i.e., INO, CSO, SPO, NWO, and absorptive capacity) on the ECS revealed a 12.3% change in the ECS. The predictive relevance (Q 2 ) value for the part of the model is 0.072 which indicates a small predictive relevance [31]. Moreover, ECS on ENS (adjusted r 2 ) explains 14.2% of the change in ENS. The predictive relevance (Q 2 ) value for this part of the model is 0.075 which indicates a small predictive relevance [31]. Table 4 Table 4 shows the results of path coefficients.  Table 5 presented the mediating effect of ECS on the relationship between INO and ENS. The result reveals that ECS mediates the relationship between INO and ENS (β = 0.067, CI min = 0.025, CI max = 0.117, p = 0.012). The relationship between CSO and ENS is mediated by ECS. The result reveals that ENS mediates the relationship between CSO and ENS (β = 0.057, CI min = 0.022, CI max = 0.100, p = 0.036). The relationship between SPO and ENS is mediated by ECS. The result shows that ECS does not mediate the relationship between SPO and ENS (β = 0.042, CI min = −0.073, CI max = 0.067, p = 0.392). The relationship between NWO and ENS is mediated by ECS. The result reveals that ECS does not mediate the relationship between NWO and ENS (β = 0.042, CI min = −0.001, CI max = 0.096, p = 0.104). For the relationship between ABC and ENS, it is mediated by ECS. The result reveals that ECS mediates the relationship between ABC and ENS (β = 0.077, CI min = 0.028, CI max = 0.127, p = 0.008).  Table 6 shows the importance-performance matrix outcomes in which CSO is the most crucial factor in the performance of ENS (75.700), followed by SPO (73.519), and NOW (71.469). For effects, the most important factor is the ECS with the effect of (0.336), followed by ABC (0.070), and INO (0.059).

Discussion
The findings suggested that the Batik SMEs' INO, CSO, and ABC were important contributors to the achievement of SMEs' ECS. The ECS of Batik SMEs in Malaysia was significantly affected by INO (f 2 = 0.060), CSO (f 2 = 0.060), and ABC (f 2 = 0.060). Therefore, this study accepted H1, H2, and H5 (see Table 4). However, the SPO (f 2 = 0.060) and SMEs' NWO (f 2 = 0.060) had an insignificant effect on the Batik SMEs' ECS which rejected H2 and H3. This result revealed that the Malaysian Batik SMEs did not concentrate on supplier relationship management and good networking with its stakeholders in general. The ECS of Batik SMEs is based on having good relations with its suppliers and stakeholders through networking practices. Besides that, the ECS of Batik SMEs focused on working with suppliers as partners and fulfilling the stakeholders' requirements by establishing mutually beneficial relationships.
Moreover, the realization of Batik SMEs' ENS is primarily based on SME's ECS (f 2 = 0.171). Hence, it is very institutive that the achievement of ECS can lead to ENS. However, ECS is a must for the Batik SMEs' ENS. Besides that, the relationships between Batik SMEs' INO, CSO, ABC, and ENS are mediated by the Batik SMEs' ECS. The result reveals that the Batik SMEs' INO, CSO, and ABC are significant predictors for the Batik SMEs' ENS via ECS.

Conclusions
Recent environmental degradation has led to the urgency of adopting climate-friendly practices and resources to have ECS and ENS [22]. The Batik SMEs and SMEs are more concerned with the environment and they are changing their current business practices to be more sustainable in terms of economic and environmental manner [18]. The existing literature developed a conceptual framework to test and verify the association of the Batik SMEs' orientation for innovation, customers, suppliers, and networks with Batik SMEs' ABC on ECS. The findings also add new knowledge to the growing literature in addressing the ecology issues while remaining economical and environmentally sustainable. This study intended to extend the literature on SMEs' sustainability and economic and environmental performance within the existing framework of INO, CSO, SPO, NWO, and firms' absorptive capacity. The findings highlighted that Batik SMEs' INO, CSO, and ABC significantly influenced ECS. Moreover, Batik SMEs ECS could positively and significantly impact ENS. Furthermore, Batik SMEs' ECS significantly performed the meditational role for the relationship between INO, CSO, and ABC on ENS.
Additionally, the three most important factors for the performance of Batik SMEs are ECS, CSO, SPO, and NWO. The results of this study were similar to the studies by Albort-Morant et al. [17], Neneh [8], and Yusof et al. [18]. Also, in terms of impact, the three most important factors are ECS, ABC, and INO. Batik SMEs' ECS achievement is possible by paying attention to customers' needs, having good relationships with suppliers, and good networking with market players and governmental institutions [16]. However, it is impossible to impact Batik SMEs' ENS without ECS, ABC, and innovation.
Moreover, this study has several implications for Batik SME owners, policymakers, financial service providers, and academics. SME's orientation for innovation, customer, and ABC needs more attention to improve sustainable economic performance. Besides that, Batik SME owners need to work toward innovation to make a mark with the provision of required resources to innovate and have sustainable economic performance. Moreover, CSO is essential for small and large businesses. The close attachment with the customers enables the Batik SMEs to perform well. Batik SMEs need to deliver according to customers' needs and preferences for product or service offerings. Moreover, ABC enables the CSO and innovation-oriented mindset of the Batik SMEs for the achievement of economic performance sustainability. While working on innovation, Batik SME owners need to incorporate the existing coordination within the firm which may enable the achievement of objectives. Although CSO is fundamental in positioning the firm in the market, it is important for Batik SME owners to contemplate essential costs in implementing their strategies. In doing so, Batik SMEs can integrate valuable external knowledge and gain an advantage over competitors.
Policymakers and financial institutions need to develop Batik SME owner's capacity and the availability of financial resources to engage in sustainable economic and environmental performance for Malaysian Batik SMEs. Moreover, Batik SMEs need to understand and cope with the changing market conditions and ecological shifts that impact them. Ecological changes need to be tackled using proper knowledge through training and the understanding of environmental issues. Moreover, process or product changes need financial resources such as credit availability as capability enhancing factors in Batik manufacturing. This study utilized cross-sectional data to test associations. Moreover, CSO has a curvilinear U shape impact on firms' performance, as increased CSO can reduce benefits as the cost increases over the period of time [6]. Future studies can use longitudinal data and examine the effect in multiple periods of time to explore the relationships in great detail. The study is conducted in a developing country and the results may not be generalized for developed countries.

Conflicts of Interest:
The authors declare no conflict of interest.