Special Issue "Mobile Technology and Smart Tourism Development"
Deadline for manuscript submissions: closed (31 October 2017)
With the number of smartphone users in the world reaching approximately 2.7 billion people, mobile technologies have become essential tools for travelers before, during, and after their trips. Using their smartphones, travelers post their travel stories, share reviews and upload pictures and video clips to their favorite sites. Along with the advent of mobile technologies, smart tourism development has brought about changes in transforming travel behaviors, as well as business systems in the hospitality and tourism industry. Mobile apps and Social Network Services (SNSs) help travelers access and interact with travel related information, including information on destinations and details of accommodation, transportation and tourist attractions regardless of cost, time, and place. Furthermore, one of the latest technologies is the Internet of Things (IoTs), which is bringing a great deal of change to the tourism environment. IoTs (e.g., Beacon technology) are designed to attract attention at specific locations providing pertinent promotions and discounts as well as virtual maps to the traveler as it detects the traveler’s exact position and sends a message to his/her smartphone. With such enriched mobile experiences supported by inexpensive and ubiquitous connectivity, travel has become a lot smarter. At the same time, to respond to this market environment, Destination Marketing Organizations (DMOs), travel agencies and other individual tourism product owners in the tourism industry seek ways to connect manufacturing and service industries and enhance marketing channels to provide better products and services to their customers. The focus of smart tourism initiatives is on resource conversation and quality of life. Therefore, mobile technologies can lead to sustainable tourism development.
Likewise, the tourism industry is rapidly evolving into a smart networked business environment and generates creative tourism business models based on online services, platforms or websites. Smart thinking has changed the entire tourism industry into ‘smart tourism ecosystems’. At this point, we need to re-define and further conceptualize how mobile technologies integrate with smart tourism ecosystems. In addition, we should consider that smart means “optimized for a specific need in a specific context either on demand or on a real-time basis.” While the concept of smart tourism development has not yet been clearly developed, it should be explained both from the supply and from the consumer point of view together with respect to providing conventional tourism through more cost efficient, convenient, effective, productive and sustainable travel services. Such services based on mobile technologies can not only provide personalized, location-based, and context-aware information to tourism consumers, but also offer new opportunities to manage tourist flows, resource conservation and positive social change through enriched interactions with local residents.
Therefore, this Special Issue provides a forum to discuss and identify new trends and developments in mobile technologies and smart tourism development in the hospitality and tourism industry, with an emphasis on sustainability.
Prof. Dr. Chulmo Koo
Prof. Dr. Ulrike Gretzel
Manuscript Submission Information
Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.
Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access monthly journal published by MDPI.
Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.
We invite researchers to submit original papers that include conceptual, empirical, analytical, or design-oriented approaches: Topics of interest include, but are not limited to:
- The impact of mobile technology on smart tourism development
- Mobile technologies and applications in the tourism industry
- The role of mobile technology in smart tourism business models
- Users of smart applications in hospitality and tourism
- Mobile technologies for destination marketing
- Mobile technologies for tour operators, travel agencies
- Mobile technologies for hotels, restaurants, theme parks and cruises
- Mobile solutions for the tourism industry
- Barriers and catalysts in the development of smart tourism
- Policy, strategy, management of smart tourism
- Acceptance, adoption and diffusion of mobile technology in the tourism industry
- Business intelligence applicable to smart tourism
- Case studies of smart tourism
- Big data analytics in the smart tourism industry
- Theoretical and methodological developments to understand smart tourism related mobile technology
- Sustainability opportunities and challenges in the context of smart tourism development