Dear Colleagues,

With the advancement of technology all levels of government in developed countries have implemented e-government initiatives. More recently many developing countries have experimented with and implemented e-government functions with varying degrees of success. Pressured for transparency, accountability, effectiveness and efficiency, governments must find new ways to respond to the challenge of improving communication with citizens and improving overall organizational performance. E-government offers one approach to improved information sharing, service delivery, and interactions with citizens and businesses.

E-government research has already addressed issues of usability, accessibility, e-democracy, policies, public attitude, service delivery, data management, etc. While published research has shared lessons learned and successes in e-government
implementation, it is now time to summarize and reflect on what we have learned and explore new e-government research opportunities. In this special issue we welcome papers that utilize a variety of research methodologies, including both quantitative and qualitative approaches. This special issue seeks scholarly papers related to but not limited to the following topics:

• government-to-citizens
• government-to-business
• government-to-government

Dr. Xiaoni Zhang
Prof. Dr. Victor R. Prybutok
Guest Editors

• innovations of e-government
• design of e-government
• evaluations of e-government
• privacy and security
• e-government architecture
• comparative studies
• successes and failures
• service delivery
• e-democracy
• e-governance
• citizens’ satisfaction