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Medicines 2017, 4(4), 93; https://doi.org/10.3390/medicines4040093

Patient Safety in Complementary Medicine through the Application of Clinical Risk Management in the Public Health System

1
Tuscan Regional Centre for Integrative Medicine, Region of Tuscany, 50100 Florence, Italy
2
Regional Centre for Clinical Risk Management and Patient Safety, 50100 Florence, Italy;bellandit@aou-careggi.toscana.it (T.B.)
*
Author to whom correspondence should be addressed.
Academic Editor: Gerhard Litscher
Received: 1 November 2017 / Revised: 13 December 2017 / Accepted: 14 December 2017 / Published: 16 December 2017
View Full-Text   |   Download PDF [304 KB, uploaded 16 December 2017]

Abstract

Aim: To develop a systematic approach to detect and prevent clinical risks in complementary medicine (CM) and increase patient safety through the analysis of activities in homeopathy and acupuncture centres in the Tuscan region using a significant event audit (SEA) and failure modes and effects analysis (FMEA). Methods: SEA is the selected tool for studying adverse events (AE) and detecting the best solutions to prevent future incidents in our Regional Healthcare Service (RHS). This requires the active participation of all the actors and external experts to validate the analysis. FMEA is a proactive risk assessment tool involving the selection of the clinical process, the input of a multidisciplinary group of experts, description of the process, identification of the failure modes (FMs) for each step, estimates of the frequency, severity, and detectability of FMs, calculation of the risk priority number (RPN), and prioritized improvement actions to prevent FMs. Results: In homeopathy, the greatest risk depends on the decision to switch from allopathic to homeopathic therapy. In acupuncture, major problems can arise, mainly from delayed treatment and from the modalities of needle insertion. Conclusions: The combination of SEA and FMEA can reveal potential risks for patients and suggest actions for safer and more reliable services in CM. View Full-Text
Keywords: complementary and integrative medicine; patient safety; clinical risk management; adverse events; significant event audit (SEA); failure modes and effects analysis (FMEA) complementary and integrative medicine; patient safety; clinical risk management; adverse events; significant event audit (SEA); failure modes and effects analysis (FMEA)
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).
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Rossi, E.G.; Bellandi, T.; Picchi, M.; Baccetti, S.; Monechi, M.V.; Vuono, C.; Sabatini, F.; Traversi, A.; Di Stefano, M.; Firenzuoli, F.; Albolino, S.; Tartaglia, R. Patient Safety in Complementary Medicine through the Application of Clinical Risk Management in the Public Health System. Medicines 2017, 4, 93.

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