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Healthcare 2016, 4(3), 49; doi:10.3390/healthcare4030049

Evaluation of an Education and Training Program to Prevent and Manage Patients’ Violence in a Mental Health Setting: A Pretest-Posttest Intervention Study

1
Trauma Studies Centre, Centre de Recherche—Institut Universitaire en Santé Mentale de Montréal, 7401 Hochelaga, Montreal, QC H1N 3M5, Canada
2
School of Criminology, University of Montreal, Pavillon Lionel-Groulx, 3150 Jean-Brillant, Montreal, QC H3T 1N8, Canada
*
Author to whom correspondence should be addressed.
Academic Editors: Peter A. Leggat and Derek R. Smith
Received: 5 May 2016 / Revised: 5 July 2016 / Accepted: 25 July 2016 / Published: 1 August 2016
(This article belongs to the Special Issue Occupational Health Issues in the New Millennium)
View Full-Text   |   Download PDF [206 KB, uploaded 1 August 2016]

Abstract

Workplace violence can lead to serious consequences for victims, organizations, and society. Most workplace violence prevention programs aim to train staff to better recognize and safely manage at-risk situations. The Omega education and training program was developed in Canada in 1999, and has since been used to teach healthcare and mental health workers the skills needed to effectively intervene in situations of aggression. The present study was designed to assess the impact of Omega on employee psychological distress, confidence in coping, and perceived exposure to violence. This program was offered to 105 employees in a psychiatric hospital in Montreal, Canada. Eighty-nine of them accepted to participate. Questionnaires were completed before the training, after a short period of time (M = 109 days) and at follow-up (M = 441 days). Repeated-measures ANOVAs and Cohen’s d effect sizes were calculated. Results demonstrated statistically significant improvements in short-term and follow-up posttest scores of psychological distress, confidence in coping, and in levels of exposure to violence. This study is one of very few to demonstrate the positive impact of this training program. Further research is needed to understand how to improve the effectiveness of the program, especially among participants resistant to change. View Full-Text
Keywords: aggression; psychiatric hospital; psychological distress; confidence in coping; education and training program; violence aggression; psychiatric hospital; psychological distress; confidence in coping; education and training program; violence
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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MDPI and ACS Style

Guay, S.; Goncalves, J.; Boyer, R. Evaluation of an Education and Training Program to Prevent and Manage Patients’ Violence in a Mental Health Setting: A Pretest-Posttest Intervention Study. Healthcare 2016, 4, 49.

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