Next Article in Journal
Previous Article in Journal
Previous Article in Special Issue
Challenges 2013, 4(2), 154-168; doi:10.3390/challe4020154
Article

Live Piloting and Prototyping

*  and
Received: 19 April 2013; in revised form: 22 June 2013 / Accepted: 5 July 2013 / Published: 23 July 2013
(This article belongs to the Special Issue Challenges of Interface and Interaction Design)
View Full-Text   |   Download PDF [213 KB, uploaded 23 July 2013]   |   Browse Figures
Abstract: This paper presents current trends in service design research concerning large scale projects aimed at generating changes at a local scale. The strategy adopted to achieve this, is to co-design solutions including future users in the development process, prototyping and testing system of products and services before their actual implementation. On the basis of experience achieved in the European Project Life 2.0, this paper discusses which methods and competencies are applied in the development of these projects, eliciting the lessons learnt especially from the piloting phase in which the participatory design (PD) approach plays a major role. In the first part, the topic is introduced jointly with the theoretical background where the user center design and participatory design methods are presented; then the Life 2.0 project development is described; finally the experience is discussed from a service design perspective, eliciting guidelines for piloting and prototyping services in a real context of use. The paper concludes reflecting on the designers’ role and competencies needed in this process.
Keywords: service design; participatory design; piloting; prototyping; stakeholders’ network; infrastructuring service design; participatory design; piloting; prototyping; stakeholders’ network; infrastructuring
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Export to BibTeX |
EndNote


MDPI and ACS Style

Rizzo, F.; Cantù, D. Live Piloting and Prototyping. Challenges 2013, 4, 154-168.

AMA Style

Rizzo F, Cantù D. Live Piloting and Prototyping. Challenges. 2013; 4(2):154-168.

Chicago/Turabian Style

Rizzo, Francesca; Cantù, Daria. 2013. "Live Piloting and Prototyping." Challenges 4, no. 2: 154-168.

Challenges EISSN 2078-1547 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert