Adm. Sci. 2013, 3(4), 202-220; doi:10.3390/admsci3040202
Article

Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations

Received: 8 August 2013; in revised form: 21 October 2013 / Accepted: 24 October 2013 / Published: 4 November 2013
(This article belongs to the Special Issue Leadership in Non-Profit Organizations)
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract: Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader’s ability to assess the impact and consequences of decisions, while simultaneously improving the quality and effectiveness of the decision-making process. The purpose of this paper is to identify how emotional intelligence skills can be applied to enhance the leadership decision-making processes within the non-profit organization. Goleman’s (2001) and Boyatzis’ et al. (2000) four essential elements of emotional intelligence and their associated 20 behavioral competencies are utilized to develop a methodology for the practical application of emotional intelligence skills to leadership decision-making within the non-profit organization. A checklist of questions and observations is provided to assist non-profit leaders in the improvement of emotional intelligence awareness, as well as the application of emotional intelligence skills to decisions and decision-making processes.
Keywords: non-profit organization; leadership; emotional intelligence; decision-making
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MDPI and ACS Style

Hess, J.D.; Bacigalupo, A.C. Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations. Adm. Sci. 2013, 3, 202-220.

AMA Style

Hess JD, Bacigalupo AC. Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations. Administrative Sciences. 2013; 3(4):202-220.

Chicago/Turabian Style

Hess, James D.; Bacigalupo, Arnold C. 2013. "Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations." Adm. Sci. 3, no. 4: 202-220.

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