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Open AccessConcept Paper
Societies 2015, 5(3), 583-597; doi:10.3390/soc5030583

Developing a Conceptual Framework for Investigating Communication Supporting Community Resilience

1
Agora Center, University of Jyvaskyla, P.O. Box 35, Jyvaskyla FI-40014, Finland
2
Department of Communication, University of Jyvaskyla, P.O. Box 35, Jyvaskyla FI-40014, Finland
*
Author to whom correspondence should be addressed.
Academic Editor: Gregor Wolbring
Received: 10 April 2015 / Revised: 1 July 2015 / Accepted: 8 July 2015 / Published: 15 July 2015
View Full-Text   |   Download PDF [205 KB, uploaded 15 July 2015]   |  

Abstract

In crisis management, cooperation within the response network is seen as crucial. Usually, this network refers to authorities and nongovernmental organizations, such as the Red Cross. However, the authors argue that to improve societal resilience one should take a broader overview of the actors involved in crisis preparedness and mitigation, and also include the public. With this in mind, the role of communication is scrutinized and a conceptual framework developed as a starting point for further investigation into how communication may be developed to strengthen a community approach to crisis management that includes citizen groups in the broader response network. A model is presented along with four propositions for future research. These include developing inventory methods to assist in stakeholder mapping in the pre-crisis phase, investigating all-hazard approaches to preparedness, scrutinizing collaboration during crisis situations to identify barriers to community resilience, and clarifying the kinds of communication competence needed in crisis situations and reflecting on lessons learned. View Full-Text
Keywords: community approach; community resilience; citizen response; response network community approach; community resilience; citizen response; response network
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Hyvärinen, J.; Vos, M. Developing a Conceptual Framework for Investigating Communication Supporting Community Resilience. Societies 2015, 5, 583-597.

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