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Sustainability 2017, 9(8), 1494; doi:10.3390/su9081494

Priorities of Coworking Space Operation Based on Comparison of the Hosts and Users’ Perspectives

1
Graduate School of Management of Technology, Pukyong National University, 365, Sinseon-ro, Nam-gu, Busan 48547, Korea
2
Faculty of Economics, Vilnius University, Universiteto str. 3, Vilnius 01513, Lithuania
*
Author to whom correspondence should be addressed.
Received: 19 July 2017 / Revised: 10 August 2017 / Accepted: 10 August 2017 / Published: 22 August 2017
(This article belongs to the Special Issue Entrepreneurial Sustainability: New Innovative Knowledge)
View Full-Text   |   Download PDF [563 KB, uploaded 22 August 2017]   |  

Abstract

More than 1,180,000 people use several thousand coworking spaces these days, but the running of coworking spaces is a rather fragile business model. Coworking spaces need entrepreneurial sustainability as well. Therefore, this study identifies success factors for sustainable business through analysis of users and hosts’ demands and priorities about coworking spaces. To identify the priorities, we conducted a questionnaire survey with 60 hosts and 56 users by using the analytic hierarchy process method. We found that hosts thought community and communication most important, followed by space and interior, service diversity, and price plan, and users considered relationship facilitation the most important, followed by service diversity, price plan, and networking event and party. After discussions with coworking space hosts and users to understand the differences in viewpoints, we combined the results to find the highest priorities. Finally, we identified relationship facilitation, service diversity, and price plan as having the highest priorities for sustainable coworking space operation for both sides. This study has major implications for research into improving management of coworking spaces as it asks users and hosts to select and focus on elements of priority in their decision making for entrepreneurial sustainability and management innovation. View Full-Text
Keywords: coworking; coworking space; coworking space management; entrepreneurial sustainability; management innovation; decision making coworking; coworking space; coworking space management; entrepreneurial sustainability; management innovation; decision making
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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MDPI and ACS Style

Seo, J.; Lysiankova, L.; Ock, Y.-S.; Chun, D. Priorities of Coworking Space Operation Based on Comparison of the Hosts and Users’ Perspectives. Sustainability 2017, 9, 1494.

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