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Sustainability 2017, 9(3), 361; doi:10.3390/su9030361

Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda

1
Department of Industrial Engineering, University of Naples Federico II, P.le Tecchio 80, 80125 Naples, Italy
2
Department of Engineering, University of Naples Parthenope, Centro Direzionale di Napoli, Isola C4, 80143 Naples, Italy
*
Author to whom correspondence should be addressed.
Academic Editor: Yongrok Choi
Received: 3 November 2016 / Accepted: 27 February 2017 / Published: 1 March 2017
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Abstract

This paper conducts a systematic literature review on knowledge management (KM) in the context of startups in order to analyze the state of the art, identify research gaps and define a future research agenda. The main findings highlight that, even though there is an increasing number of papers on the topic of KM in startups, several issues are still neglected. Specifically, the paper identifies four main gaps in the body of literature. The first gap deals with the environmental and socio-political factors influencing the adoption of KM in startups. The second gap regards the lack of a comprehensive taxonomy of knowledge management systems (KMSs) that may support the processes of knowledge creation, acquisition, storage, transfer, sharing and application. This second gap allows us to identify a third gap concerning the level of alignment between startup’s strategies and technologies adopted. Finally, the fourth gap deals with the issue of the impact of KM on startup’s performances with regard to economic, financial, market, technical, technological, organizational, human and relational performance. From these four gaps, six research questions (RQs) have been proposed. These RQs allow us to identify possible areas of analysis to define a future research agenda. Neglecting these issues means underestimating all the possible advantages of KM adoption for a startup to achieve efficiency, effectiveness and scalability goals. View Full-Text
Keywords: entrepreneurship; factors affecting KM; KMSs; knowledge management; performance; start-up firms; scalability entrepreneurship; factors affecting KM; KMSs; knowledge management; performance; start-up firms; scalability
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MDPI and ACS Style

Centobelli, P.; Cerchione, R.; Esposito, E. Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda. Sustainability 2017, 9, 361.

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