Next Article in Journal
Infiltration and Soil Loss Changes during the Growing Season under Ploughing and Conservation Tillage
Next Article in Special Issue
Impacts of Leadership on Project-Based Organizational Innovation Performance: The Mediator of Knowledge Sharing and Moderator of Social Capital
Previous Article in Journal
A Comparative Life Cycle Assessment between a Metered Dose Inhaler and Electric Nebulizer
Previous Article in Special Issue
What Makes Firms Innovative? The Role of Social Capital in Corporate Innovation
Article Menu

Export Article

Open AccessArticle
Sustainability 2017, 9(10), 1721; doi:10.3390/su9101721

Role of Human Knowledge and Communication on Operational Benefits Gained from Six Sigma

1
Department of Industrial Engineering and Manufacturing, Universidad Autónoma de Ciudad Juárez, Av. Del Charro 450 Norte, Col. Partido Romero, P.C. 32310 Ciudad Juárez, Mexico
2
Department of Mechanical Engineering, Energy and Materials, Universidad de Navarra, Avda. de Tarazona s/n, P.C. 31500 Tudela, Spain
3
Department of Electrical Engineering, Universidad de La Rioja, C/San José de Calasanz 31, P.C. 26004 Logroño, Spain
4
Division of Research and Postgraduate Studies, Instituto Tecnológico de Orizaba, Oriente 9, Emiliano Zapata Sur, P.C. 94320 Orizaba, Mexico
*
Author to whom correspondence should be addressed.
Received: 9 August 2017 / Revised: 15 September 2017 / Accepted: 21 September 2017 / Published: 26 September 2017
View Full-Text   |   Download PDF [893 KB, uploaded 26 September 2017]   |  

Abstract

Six Sigma (SS) is a production philosophy focused on human experiences and knowledge, aimed to minimize defects of products and services. The appropriate implementation of SS requires an education process, reliable data analysis, efficient didactic material, statistical techniques and human knowledge to improve communication and operational benefits. In this article, we present a structural equation model integrating those aspects as latent variables and relating them with ten hypotheses. Data for hypothesis validation were gathered among 301 manufacturing companies, and assessed using partial least squares (PLS) to estimate direct, indirect, and total effects. As results, we found that access to reliable information, trusted analysis and knowledgeable management are crucial for SS implementation at the problem definition stage. Likewise, to execute and control SS projects, it is important to be trained in statistical techniques through clear didactic materials. View Full-Text
Keywords: training; education; communication; six sigma; structural equation model training; education; communication; six sigma; structural equation model
Figures

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

SciFeed Share & Cite This Article

MDPI and ACS Style

García-Alcaraz, J.L.; Avelar-Sosa, L.; Latorre-Biel, J.I.; Jiménez-Macías, E.; Alor-Hernández, G. Role of Human Knowledge and Communication on Operational Benefits Gained from Six Sigma. Sustainability 2017, 9, 1721.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Sustainability EISSN 2071-1050 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top