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Sustainability 2016, 8(7), 625; doi:10.3390/su8070625

Accommodation Consumers and Providers’ Attitudes, Behaviours and Practices for Sustainability: A Systematic Review

1
Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch 8041, New Zealand
2
Department of Geography, University of Oulu, Oulu 90014, Finland
3
School of Business and Economics, Linneaus University, Nygatan 18B, 392 34 Kalmar, Sweden
4
School of Hospitality and Tourism, University of Johannesburg, Johannesburg 2006, South Africa
5
Tourism Research in Economic Environs & Society (TREES), North-West University, Potchefstroom Campus, Potchefstroom 2520, South Africa
6
Department of Tourism and Hospitality, National Economics University, Hai Ba Trung District, Hanoi, Vietnam
*
Author to whom correspondence should be addressed.
Academic Editor: Ian Patterson
Received: 1 June 2016 / Revised: 28 June 2016 / Accepted: 29 June 2016 / Published: 2 July 2016
(This article belongs to the Special Issue Sustainable Management in Tourism and Hospitality)
View Full-Text   |   Download PDF [282 KB, uploaded 2 July 2016]

Abstract

Accommodation and lodging are an integral component of the tourism and hospitality industry. Given the sectors’ growing contribution to resource consumption and waste, there is a growing body of literature on the attitudes, behaviours and practices of consumers, managers, staff and owners of lodging with respect to sustainability. This paper presents the results of a systematic analysis of articles on attitudes, behaviours and practices of consumers and the provision of accommodation with respect to sustainability. The results indicate that there is a dearth of longitudinal studies on the sustainability of practices and behaviours. There are limitations in geographical coverage as well as methods, with research dominated by convenience sampling approaches. It is concluded that while there appear to be improvements in the potential sustainability of lodging with respect to technological approaches, the lack of systematic long-term studies on behavioural interventions represents a significant challenge to reducing the absolute emissions of the sector as well as reductions in energy and water use and waste production. Given the lack of longitudinal studies, it is not known whether observed behavioural changes are sustained over time. View Full-Text
Keywords: accommodation; behavioural change; behavioural intervention; hospitality; lodging; social marketing; sustainable behaviour; sustainable consumption; sustainable practices; tourism accommodation; behavioural change; behavioural intervention; hospitality; lodging; social marketing; sustainable behaviour; sustainable consumption; sustainable practices; tourism
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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MDPI and ACS Style

Hall, C.M.; Dayal, N.; Majstorović, D.; Mills, H.; Paul-Andrews, L.; Wallace, C.; Truong, V.D. Accommodation Consumers and Providers’ Attitudes, Behaviours and Practices for Sustainability: A Systematic Review. Sustainability 2016, 8, 625.

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