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Sustainability 2016, 8(5), 434; doi:10.3390/su8050434

Development of a Novel Co-Creative Framework for Redesigning Product Service Systems

Department of Industrial and Systems Engineering, Dongguk University, Pil-dong, Jung-gu, Seoul 100715, Korea
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Academic Editor: Adam Jabłoński
Received: 2 February 2016 / Revised: 26 April 2016 / Accepted: 28 April 2016 / Published: 3 May 2016
(This article belongs to the Special Issue Sustainable Business Models)
View Full-Text   |   Download PDF [1217 KB, uploaded 3 May 2016]   |  

Abstract

Product service systems (PSS) have been researched in academia and implemented in industry for more than a decade, and they bring plenty of benefits to various stakeholders, such as: customers, PSS providers, the environment, as well as society. However, the adoption of PSS in industry so far is limited compared to its potentials. One of the reasons leading to this limitation is that PSS design is tricky. So far, there are several methods to design PSS, but each of them has certain limitations. This paper proposes a co-creative framework, which is constructed using the concept of user co-creation. This novel framework allows designers to design PSS effectively in terms of users’ perception of PSS value, design quality and evaluation. The authors also introduce a case study to demonstrate and validate the proposed framework. View Full-Text
Keywords: product service system; PSS; PSS design; co-creation; PSS redesign; PSS business model product service system; PSS; PSS design; co-creation; PSS redesign; PSS business model
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Tran, T.; Park, J.Y. Development of a Novel Co-Creative Framework for Redesigning Product Service Systems. Sustainability 2016, 8, 434.

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