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Sustainability 2015, 7(9), 12465-12489; doi:10.3390/su70912465

Performance Comparison of Reservation Based and Instant Access One-Way Car Sharing Service through Discrete Event Simulation

1
Department of Industrial & Systems Engineering, Dongguk University-Seoul, Seoul 100715, Korea
2
Nano Information Technology Academy, Dongguk University-Seoul, Seoul 100715, Korea
*
Author to whom correspondence should be addressed.
Academic Editor: Bin Yu
Received: 27 July 2015 / Revised: 27 August 2015 / Accepted: 6 September 2015 / Published: 11 September 2015
(This article belongs to the Special Issue Carbon reduction strategies and methods in transportation)
View Full-Text   |   Download PDF [2685 KB, uploaded 11 September 2015]   |  

Abstract

A car sharing service has been highlighted as a new urban transport alternative for an environmentally friendly economy. As the demand for the service from customers increases, car sharing operators need to introduce a new service such as a one-way option that will allow customers to return the car to different stations. Due to the complexity of the one-way system, it needs to be managed and optimized for real cases. This paper focuses on developing a simulation model in order to help operators evaluate the performance of the one-way service. In addition, this research demonstrates a strategy for an open one-way service that can increase revenue and customer satisfaction. A real case dataset is used for investigation to find the best result from the simulation. The result showed that the total number of cars, number of one-way reservations and station size have an impact on one-way performance. Thus, company profit and customer satisfaction can be maximized by optimizing these factors. View Full-Text
Keywords: car sharing; simulation; service prioritization; product-service system car sharing; simulation; service prioritization; product-service system
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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MDPI and ACS Style

Alfian, G.; Rhee, J.; Kang, Y.-S.; Yoon, B. Performance Comparison of Reservation Based and Instant Access One-Way Car Sharing Service through Discrete Event Simulation. Sustainability 2015, 7, 12465-12489.

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