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Sustainability 2015, 7(7), 8399-8419; doi:10.3390/su7078399

Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC)

Department of Civil and Mechanical Engineering, University of Cassino and Southern Lazio, G, Di Biasio Street 43, 03043 Cassino, Italy
Department of Engineering. University of Naples "Parthenope", Centro Direzionale Napoli, Isola C4, 80143 Napoli, Italy
These author contributed equally to this work.
Author to whom correspondence should be addressed.
Academic Editor: Alessio Ishizaka
Received: 1 February 2015 / Revised: 22 June 2015 / Accepted: 25 June 2015 / Published: 30 June 2015
(This article belongs to the Special Issue How does Outsourcing Affect the Economy and its Sustainability?)
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Nowadays, many enterprises choose to outsource its non-core business to other enterprises to reduce cost and increase the efficiency. Many enterprises choose to outsource their supply chain management (SCM) and leave it to a third-party organization in order to improve their services. The paper proposes an integrated and multicriteria tool useful to monitor and to improve performance in an outsourced supply chain. The Analytic Balanced Scorecard method (A-BSC) is proposed as an effective method useful to analyze strategic performance within an outsourced supply chain. The aim of the paper is to present the integration of two methodologies: Balanced Scorecard, a multiple perspective framework for performance assessment, and Analytic Hierarchy Process, a decision-making tool used to prioritize multiple performance perspectives and to generate a unified metric. The development of the framework is aimed to provide a performance analysis to achieve better sustainability performance of supply chain. A real case study concerning a typical value chain is presented. View Full-Text
Keywords: outsorcing; sustainability; BSC; AHP; supply chain management; performance analysis outsorcing; sustainability; BSC; AHP; supply chain management; performance analysis

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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De Felice, F.; Petrillo, A.; Autorino, C. Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC). Sustainability 2015, 7, 8399-8419.

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