Next Article in Journal
Green and Blue Water Footprint Accounting for Dry Beans (Phaseolus vulgaris) in Primary Region of Mexico
Next Article in Special Issue
Sustainable Urban Development Calls for Responsibility through Life Cycle Management
Previous Article in Journal
Social Investment, Economic Growth and Labor Market Performance: Case Study—Romania
Previous Article in Special Issue
Designing and Validating a Model for Measuring Sustainability of Overall Innovation Capability of Small and Medium-Sized Enterprises
Article Menu

Export Article

Open AccessCase Report
Sustainability 2015, 7(3), 2980-3000; doi:10.3390/su7032980

The Framework for KM Implementation in Product and Service Oriented SMEs: Evidence from Field Studies in Taiwan

and
†,*
Department of Information Management, Yuan Ze University, Taoyuan 320, Taiwan
These authors contributed equally to this work.
*
Author to whom correspondence should be addressed.
Academic Editor: Gayle C. Avery
Received: 24 January 2015 / Revised: 5 March 2015 / Accepted: 9 March 2015 / Published: 12 March 2015
(This article belongs to the Special Issue Sustainable Leadership and Management)
View Full-Text   |   Download PDF [1363 KB, uploaded 12 March 2015]   |  

Abstract

Knowledge management (KM) is a core competency that determines the success of small and medium-sized enterprises (SMEs) in this knowledge-based economy. Instead of competing on the basis of physical and financial capital, the success of SMEs is influenced by the knowledge, experience and skills of the owners and its employees. Unfortunately, many SMEs are still struggling with KM implementation due to lacking a comprehensive KM framework. This study aims to identify enablers for KM success and build up a framework for KM implementation in service and product oriented SMEs. By using multiple research methods, this study collects data from SMEs in Taiwan to prove our suggested enablers and reference KM framework. The suggested framework can provide useful assistance and guidance for holistic KM solutions. The K-object concept, which adopted the XML standard, may become a significant managerial and technical element in the KM practice. The enhanced KM framework mandates every employee’s participation in knowledge activities, not just some elite knowledge workers. The findings provide useful implications for researchers and practitioners by providing useful templates for implementing KM initiatives in different industries and more comprehensive framework for KM implementation in different types of SMEs. View Full-Text
Keywords: KM enablers; reference KM framework; knowledge object; KM template; service and product oriented SMEs KM enablers; reference KM framework; knowledge object; KM template; service and product oriented SMEs
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

SciFeed Share & Cite This Article

MDPI and ACS Style

Lin, Y.C.; Ha, N.-H. The Framework for KM Implementation in Product and Service Oriented SMEs: Evidence from Field Studies in Taiwan. Sustainability 2015, 7, 2980-3000.

Show more citation formats Show less citations formats

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Sustainability EISSN 2071-1050 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top