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Sustainability 2015, 7(12), 16039-16059; doi:10.3390/su71215802

How Firms Can Get Ideas from Users for Sustainable Business Innovation

Department of Industrial Engineering, Ajou University, 206 Worldcup-ro, Yeongtong-gu, Suwon 16499, Korea
Author to whom correspondence should be addressed.
Academic Editors: Adam Jabłoński and Marc A. Rosen
Received: 3 October 2015 / Revised: 21 November 2015 / Accepted: 27 November 2015 / Published: 3 December 2015
(This article belongs to the Special Issue Sustainable Business Models)
View Full-Text   |   Download PDF [1208 KB, uploaded 3 December 2015]   |  


The importance of user information and user participation for seeking business opportunities has been widely acknowledged in a variety of industries. Therefore, this study aims to suggest a typology for user innovation models as a strategy for sustainable development and to investigate the characteristics of different types user innovation to encourage and support improved utilization of user innovation in firms. For this purpose, we began by collecting 435 relevant papers from the most-cited academic journals. Then, we developed a typology of user innovation models, which consist of four types including workshop-based, consortium-based, crowdsourcing-based and platform-based, and we investigated the characteristics of the suggested types in terms of applications and research trends. The analysis results reveal that each type has different characteristics and that there exist some research gaps in the user innovation field. Our results are expected to foster understanding of user innovation for guiding sustainable business development and provide useful information for both researchers and innovation mangers. View Full-Text
Keywords: user innovation; typology; sustainable business; business innovation; innovation model; research trends user innovation; typology; sustainable business; business innovation; innovation model; research trends

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Cho, C.; Lee, S. How Firms Can Get Ideas from Users for Sustainable Business Innovation. Sustainability 2015, 7, 16039-16059.

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