Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government
AbstractThis study empirically examines the correlation between the quality of e-government and trust in government. It used survey data collected in 2013 from the metropolitan areas of Seoul. An index was developed to measure the quality of e-government services, and the Gov 3.0 values were reflected in the analysis, including openness, sharing, communication, and collaboration. The results show a partial correlation between the quality of e-government service and trust in government. In addition, the level of trust varied according to the different type of the digital divide groups. It suggests that as ICT (Information Communication Technology) has become more sophisticated, a willingness to share information among organizations and stakeholders may become a major factor to thoseactively seeking information and resources to make value-added products. It also suggests that more integrated data management including network securityand an open attitude toward information sharing will be more important beyond the level of technical issues. View Full-Text
Scifeed alert for new publicationsNever miss any articles matching your research from any publisher
- Get alerts for new papers matching your research
- Find out the new papers from selected authors
- Updated daily for 49'000+ journals and 6000+ publishers
- Define your Scifeed now
Myeong, S.; Kwon, Y.; Seo, H. Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government. Sustainability 2014, 6, 6049-6069.
Myeong S, Kwon Y, Seo H. Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government. Sustainability. 2014; 6(9):6049-6069.Chicago/Turabian Style
Myeong, Seunghwan; Kwon, Yongmin; Seo, Hyungjun. 2014. "Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government." Sustainability 6, no. 9: 6049-6069.