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Entropy 2016, 18(12), 453; doi:10.3390/e18120453

Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model

School of Economic and Business Sciences, University of the Witwatersrand, Private Bag1, Wits, Johannesburg 2050, South Africa
Academic Editors: Pedro Cabral and Alexander Zamyatin
Received: 1 November 2016 / Revised: 13 December 2016 / Accepted: 14 December 2016 / Published: 19 December 2016
(This article belongs to the Special Issue Entropy for Sustainable and Resilient Urban Future)
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Abstract

Entropy is a concept derived from Physics that has been used to describe natural and social systems’ structure and behavior. Applications of the concept in the social sciences so far have been largely limited to the disciplines of economics and sociology. In the current paper, the concept of entropy is applied to organizational citizenship behavior with implications for urban organizational sustainability. A heuristic is presented for analysing personal and organizational citizenship configurations and distributions within a given workforce that can lead to corporate entropy; and for allowing prescriptive remedial steps to be taken to manage the process, should entropy from this source threaten its sustainability and survival. View Full-Text
Keywords: entropy; organizational systems; organizational entropy; organizational citizenship entropy; sustainability entropy; organizational systems; organizational entropy; organizational citizenship entropy; sustainability
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Coldwell, D. Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model. Entropy 2016, 18, 453.

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